Request for help troubleshooting Suspend to Ram and Hibernate issues

English Hardware
#1

First let me say that 12.3 has been the best release of opensuse to date, awesome doesn’t quit cover it.

The only issues I have in this release is failure to come out of sleep and failure to enter Hibernation.

I have been reviewing boot.log and pm-suspend.log for clues, what else should I be looking at to find relevant information.

If past experience proves any guide the issue centers around the radeon driver, I have in the past move to proprietary driver to fix the issue successfully. But I find myself
reluctant to do so this time as the open driver is work beautifully. No heat issues, no graphics issues, games work great with the open driver.

System Spec attached:
Acer America V3-551-8469 ModelBrandAcerSeriesAspireModelV3-551-8469Part#NX.RZAAA.008General
CPU TypeAMD A8-4500M 1.9GHzScreen15.6"Memory Size4GB DDR3Hard Disk500GBGraphics CardAMD Radeon HD 7640GVideo MemoryShared memory
CommunicationGigabit LAN and WLAN
CPUCPU TypeAMD A-SeriesCPU SpeedA8-4500M(1.90GHz)CPU L2 Cache4MBChipsetChipsetAMD A70M FCHDisplayScreen Size15.6"Wide Screen SupportYesResolution1366 x 768LCD FeaturesLED backlight & Acer CineCrystal TechnologyOperating SystemsOperating SystemOpensuse 12.3
GraphicsGPU/VPUAMD Radeon HD 7640GVideo MemoryShared system memoryGraphic TypeIntegrated Card
CommunicationsLAN10/100/1000MbpsWLAN802.11b/g/n Wireless LANBluetoothBluetooth 4.0+HSPortsUSB1 x USB 3.0
2 x USB 2.0Video Port1 x VGAHDMI1 x HDMIAudio Ports1 x Microphone jack; 1 x Headphone jack

#2

Which desktop environment are you using?

You might want to review the advice given in the ‘Trouble shooting’ section:

openSUSE 12.3: Chapter 23. Power Management

A recent thread that may (or may not) be helpful:

https://forums.opensuse.org/english/get-technical-help-here/laptop/484628-cant-hibernate-12-3-a.html

#3

Which desktop environment are you using?

KDE 4.10

#4

Which kernel version are you using? I know with the 3.7.10 I was able to suspend and resume ok on my Acer with Intel Graphics just fine. However on my Toshiba the 3.7.10 would have wake up issues. That machine uses an AMD gpu. I would try the 3.8.5 on the Toshiba to see if that fixes the issues but the plug to the power cord broke the other day.
If the stock 3.7.10-1 I believe is the stock doesn’t work try grabbing the 3.8.10 and see if that helps.