Rant: Sound "just works" so out of a support job !!

openSUSE-11.2 with the 1.0.21 version of alsa embedded with the 2.6.31 kernel is too good, when it comes to handling basic sound, and it appears now I am out of a volunteer support job! :frowning: … ohhh no … alas … what to do ?

Until now, I’ve managed to lever 11 years of Linux head bashing experience of my own tribulations, into helping beleaguered new openSUSE users, as they struggled with BASIC sound problems. I emphasis BASIC, as BASIC is indeed the limit of my capability to help such users.

But the alsa developers (funded in part by Novell/SuSE-GmbH) have been hard at work, and have fixed many of the auto probe detection hiccups when Linux is started (in 1.0.21 of alsa) and with that 1.0.21 version of alsa now being included with the 11.2 version of openSUSE, I predict far fewer sound problems associated with an inappropriate auto probe. … < sigh > which means what can I do ?

Maybe I could discourage all from updating to 11.2 ? … Perhaps I could push a convincing hard line to prospective openSUSE users to ONLY use version 10.3 of openSUSE or bust !! … but then, I recall I no longer have any PCs running openSUSE-10.3 …. OK, so scrap that idea.

I suppose I could learn a bit about pulse audio, as it appears to still have a chance to be the nemesis of Linux sound problems, but even in pulse there is progress being made, either in the Pulse audio development side or in the Linux distribution side. For example on my sandbox PC (an ancient athlon-1100) I noted Pulse Audio was disabled by default upon 11.2 install.

I recall there was a time when users would write horrific rants about the evil state of a stone age SuSE, that did not support their 5.1 surround sound. So after years of many efforts and conversations, trying to convince the wife I needed 5.1 surround sound (which given our small apartment I do not really need) I finally had her blessing and I went out and purchased my self a 5.1 surround sound system thinking I could help them, only to discover: (a) very few users actually use 5.1 surround sound and (b) 90% of the surround sound problems were due to users NOT using their mixer properly. So that was wasted money on my part, as I really don’t need a surround sound system (when I turn up my computer’s sound, the neighbours bang on the wall in appreciation, let air out of my car tires so I don’t run away and turn off the sound, and put soap on my windows for some other reason I can not figure out !! ) … .

Now I note some users have problems with multiple sound devices, that they can not get multiple devices working simultaneous, and I suppose I could buy an extra sound card and an extra set of speakers to plug in and see if I can create a problem with multiple sound devices, and hence able to help such users with the problem. But given my surround sound experience, I anticipate either (1) it will be way too complex for me, or (2) it will “just work” and hence be a relatively simple mixer solution not making it worth my effort, or (4) buying the new sound card and speakers will bankrupt me, or (5) go back to school and learn how to count, in any case causing the wife to divorce me and force me to sell my PCs :slight_smile:

I suppose I could try to offer support on graphics setup, as I have PC’s with nVidia cards (FX5200, 8400GS, and GTX260) and one ATI (Radeon HD3450) but those tend to “just work” for me, and hence with my having no problems means I have not learned how to solve the problems of others. … Plus I like installing the “hardway” (which is not hard) and in today’s point and click repository world, users like me are considered cave men, who belong in museums and in the trenches digging ditches …. I don’t like ditches, so I think I’ll stay away from graphic card support.

I’ve given up the idea of trying to help with wireless. Too many different types of hardware, and I can’t even solve my own problems (without help). Fortunately we have experts on this forum who do understand wireless and who can provide support.

So where does that leave me ? …

I guess I could buy an organ grinder and a monkey, and try and selling versions of Windoze Vista on the street, distributing an OS that will cause more problems, and then hopefully create a large enough group that even ignorant Windoze users such as myself (with my having not having used Windoze as my main OS at home for 11+ years) can give bad advice. … But then comes the problem, how do I feed the monkey and maintain the organ grinder ??

… ahh … the trials and tribulations of a new 11.2 user

My sincere condolences. Maybe I could get a job as a counsellor to unemployed openSUSE support workers;)

But the alsa developers (funded in part by Novell/SuSE-GmbH) have been hard at work, and have fixed many of the auto probe detection hiccups when Linux is started (in 1.0.21 of alsa) and with that 1.0.21 version of alsa now being included with the 11.2 version of openSUSE, I predict far fewer sound problems associated with an inappropriate auto probe. … < sigh > which means what can I do ?

I think you’re being overly optimistic here. New hardware, new users will always mean some level of support is required.

Now I note some users have problems with multiple sound devices, that they can not get multiple devices working simultaneous, and I suppose I could buy an extra sound card and an extra set of speakers to plug in and see if I can create a problem with multiple sound devices, and hence able to help such users with the problem. But given my surround sound experience, I anticipate either (1) it will be way too complex for me, or (2) it will “just work” and hence be a relatively simple mixer solution not making it worth my effort, or (4) buying the new sound card and speakers will bankrupt me, or (5) go back to school and learn how to count, in any case causing the wife to divorce me and force me to sell my PCs …

I think if you have the time and inclination to play around with more complex sound systems, it will be almost invariably helpful to others, especially with your aptitude oldcpu!

I think another important area, relates to your love of using digital movie cameras and editing. In particular, with the trend towards HD cameras and codecs etc, I’m betting there will be increasing demand for support emerging.

LOL. That was a good read. If only life were really that grand.

Hang in there bud. I expect something will crop up, in the area of sound that will give you something to do. And you could always learn pulse. :stuck_out_tongue:

Hey, a great opportunity to “upgrade” your entire family to the wonders of Windows 7™!

You could learn how to fix registry corruptions, how to protect against virus attacks, spyware defence, BSOD emotional distress counselling…the list goes on.

Wow, you could be a better person for a very reasonable outlay of only €199 per computer!

Seize this once in a lifetime opportunity, and join the ranks of millions of satisfied Windows 7™ moro…I mean customers.

Gain the love and respect of those around you, enjoy their praises each time you save them from another re-install, and charge them lots of money for each support session.

But wait there’s more!

If you decide to upgrade to Windows 7™ now, we’ll also throw in a complete set of high quality Chinese made Steak Knives!

Be the envy of everyone in your town when they find out how much of a Stand up Citizen(tm) you have become since denouncing the evils of the Linux OS(no tm).

(yes, that was all sarcasm :sarcastic:)

He’ll wish he never started this thread in a few weeks :wink:

Maybe it’s time to learn a few New Tricks @oldcpu ?!
Not that you are lacking in any way (That I know oflol!)
I’m on a crusade to master grub2. I’m supposed to writing a 4 page Ub* leaning tutorial on it for LXF Magazine.

Just wait until people come and ask why Amarok isn’t playing anything and they’ve already installed libxine1!

Only to find out it’s using the systems own libxine1 instead of pm because they’re now named the same and there’s a vendor sticky in place.<:)

oldcpu how about venturing into mixing video and sound and graphics advice. If the sound is working great, video functions good and graphics is not too bad then it stands to reason that inroads into production troubles would be next.

Heidi. This shouldn’t be an issue if they set Packman to higher priority as show in the HowTo and use this feature
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But sure, no matter how hard we try, some are going to manage to NOT follow the advice.:stuck_out_tongue:

I guess I could hose my sound setup and ask for help sorting it out. Would that make you feel better?rotfl!

Hi oldcpu. A word of consolation to you: certainly the devs have done an excellent job and 11.2 is “just working” ™ on most hardware. But remember: 11.2 is still far from being foolproof, because fools are too ingenious. I’m really looking forward to see your contributions in the future.

I hear the sound of chickens being counted very early. Someone will patch some module, or upgrade alsa or an application and bring back an old bug. Failing that, there are always kernel updates to wish for. :wink:

quick… retire now! :slight_smile:

if you find yourself with too much time, i hope you can get on the front end of development and stop the problems before they happen.

and you always have your video hobby to continue…

@ oldcpu, If you need a partime sound job related follow the link;)
http://forums.opensuse.org/applications/425293-messed-up-kmix-11-2-a.html#post2064380

My loosened the boredom.

I have sadly added one last rep point to dear oldcpu, before he shuffles off in to the dark and lonely night, tearing his hair and muttering “nobody needs me anymore”…

But wait!!! I have NO SOUND on my new 11.2 VBOX install! Come back, old friend! we love you!..

We absolutely have to find a way to create a plausible sound problem for oldcpu, and persuade a sockpuppet to post it here.

In the meantime oldcpu, have a well deserved rest

I’ve got no sound on the Dell PowerEdge file server at work, but that’s 'cos it has no sound card or onboard sound …

I agre with you. LOL. That was a good read. If only life were really that grand. you could always learn pulse.

Welcome to the forum.
I like your signature.

Have fun.:wink:

Hope to see oldcpu’s mom in the forum with that kind of signature too. (just kidding, sorry can’t resist)