Random system hangs <1 times per day

English Hardware
1

I’ve been experiencing infrequent system hangups since I installed Leap 42.3 back in mid September, probably about 2-3 times per week when using the system for ~30 hours. I suspect it is due to the new motherboard/cpu/ram to which I upgraded, since the video card moved to my new setup, however I’m not experienced enough to understand how to isolate the issue.

The symptom is the entire display freezing, however I still have movement of my mouse. No amount of keyboard input (including ctrl+alt+f1) or any other shortcut has any effect on the freezeness. The only thing that appears to work is a powercycle. I’ve not yet been able to identify any action(s) that cause the hangups. Some occur while playing games like factorio, another occurred while trying to watch a video in vlc while playing games, others of during random web browsing.

I’ve extensively run memtest86 without finding any issues with the ram. I’ve run some cpu stressing software on Windows without issue.

I’d like to know if anybody has a similar issue, possible solutions, or suggestions on how I can better monitor to isolate the issue causing the freezes.

I’m not sure if this helps, but here’s my journalctl -p +3 output from the past week. I recall a hangup occurring within the past two days, but I didn’t keep an accurate record to know when. In case a blaring issue stand out to anyone:

Feb 08 16:47:40 Spectre2 pulseaudio[1978]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
– Reboot –
Feb 09 16:55:38 Spectre2 pulseaudio[1769]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
Feb 09 16:56:58 Spectre2 systemd-coredump[2225]: Process 1756 (gnome-shell) of user 1000 dumped core.
Feb 09 18:38:21 Spectre2 su[19104]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 09 18:38:21 Spectre2 su[19104]: gkr-pam: couldn’t unlock the login keyring.
Feb 09 21:23:04 Spectre2 pulseaudio[1769]: [alsa-sink-USB Audio] alsa-sink.c: ALSA woke us up to write new data to the device, but there was actually nothing to write.
Feb 09 21:23:04 Spectre2 pulseaudio[1769]: [alsa-sink-USB Audio] alsa-sink.c: Most likely this is a bug in the ALSA driver ‘snd_usb_audio’. Please report this issue to the ALSA developers.
Feb 09 21:23:04 Spectre2 pulseaudio[1769]: [alsa-sink-USB Audio] alsa-sink.c: We were woken up with POLLOUT set – however a subsequent snd_pcm_avail() returned 0 or another value < min_avail.
– Reboot –
Feb 10 16:40:06 Spectre2 pulseaudio[1876]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
Feb 10 18:59:40 Spectre2 systemd-coredump[27085]: Process 16260 (steam) of user 1000 dumped core.
Feb 10 21:17:22 Spectre2 systemd-coredump[9208]: Process 1863 (gnome-shell) of user 1000 dumped core.
– Reboot –
Feb 11 19:17:48 Spectre2 pulseaudio[1755]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
Feb 11 20:54:49 Spectre2 systemd-coredump[3203]: Process 1742 (gnome-shell) of user 1000 dumped core.
Feb 12 10:40:53 Spectre2 gnomesu-pam-backend[2963]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 12 10:40:53 Spectre2 gnomesu-pam-backend[2963]: gkr-pam: couldn’t unlock the login keyring.
Feb 12 20:16:49 Spectre2 unix2_chkpwd[8850]: gkr-pam: the password for the login keyring was invalid.
Feb 12 20:16:51 Spectre2 unix2_chkpwd[8850]: pam_authenticate(xscreensaver, pico): Authentication failure
Feb 12 20:16:54 Spectre2 unix2_chkpwd[8858]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 12 20:16:54 Spectre2 unix2_chkpwd[8858]: gkr-pam: couldn’t unlock the login keyring.
Feb 12 20:16:57 Spectre2 unix2_chkpwd[8858]: pam_authenticate(xscreensaver, root): Authentication failure
Feb 13 02:12:39 Spectre2 systemd-coredump[15169]: Process 3213 (gnome-shell) of user 1000 dumped core.
– Reboot –
Feb 13 10:11:19 Spectre2 pulseaudio[2042]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
– Reboot –
Feb 13 21:11:43 Spectre2 pulseaudio[1865]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
Feb 13 21:12:56 Spectre2 gnomesu-pam-backend[4180]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 13 21:12:56 Spectre2 gnomesu-pam-backend[4180]: gkr-pam: couldn’t unlock the login keyring.
Feb 13 21:16:37 Spectre2 gnomesu-pam-backend[5751]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 13 21:16:37 Spectre2 gnomesu-pam-backend[5751]: gkr-pam: couldn’t unlock the login keyring.
Feb 13 21:18:45 Spectre2 gnomesu-pam-backend[6357]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 13 21:18:45 Spectre2 gnomesu-pam-backend[6357]: gkr-pam: couldn’t unlock the login keyring.
Feb 13 21:18:49 Spectre2 gnomesu-pam-backend[6357]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 13 21:18:49 Spectre2 gnomesu-pam-backend[6357]: gkr-pam: couldn’t unlock the login keyring.
– Reboot –
Feb 14 17:18:33 Spectre2 pulseaudio[1744]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
Feb 14 18:22:37 Spectre2 unix2_chkpwd[12205]: gkr-pam: the password for the login keyring was invalid.
Feb 14 18:22:39 Spectre2 unix2_chkpwd[12205]: pam_authenticate(xscreensaver, pico): Authentication failure
Feb 14 18:22:42 Spectre2 unix2_chkpwd[12212]: The gnome keyring socket is not owned with the same credentials as the user login: /run/user/1000/keyring/control
Feb 14 18:22:42 Spectre2 unix2_chkpwd[12212]: gkr-pam: couldn’t unlock the login keyring.
Feb 14 18:22:44 Spectre2 unix2_chkpwd[12212]: pam_authenticate(xscreensaver, root): Authentication failure
– Reboot –
Feb 14 22:40:24 Spectre2 pulseaudio[1716]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files

System specs:

979×607 517 KB

2

The issue continues persisting, however I’ve observed no input from the keyboard or mouse is visible on the screen after the freeze sets in. The graphics display does not die, however nothing on screen updates (such as conky).

When using the system that is about to freeze, I notice my mouse movements become stuttered. This lasts about 5-7 seconds until the mouse completely freezes.

Only a hard reset resets the computer, trying to exit Xorg or do any other keyboard shortcuts does nothing.

The system log continues to not display any data anywhere around when the freeze occurred. Latest issue occurred about 5 minutes ago, and the last log entry is from almost 2 hours ago:

Apr 26 08:02:35 Spectre2 telepathy-rakia[1507]: ExitingApr 26 08:02:35 Spectre2 telepathy-haze[1509]: Exiting
Apr 26 08:03:11 Spectre2 gnome-keyring-daemon[1330]: couldn’t allocate secure memory to keep passwords and or keys from being written to the disk
Apr 26 08:03:11 Spectre2 gnome-keyring-daemon[1330]: asked to register item /org/freedesktop/secrets/collection/login/1, but it’s already registered
Apr 26 08:03:11 Spectre2 gnome-keyring-daemon[1330]: asked to register item /org/freedesktop/secrets/collection/login/1, but it’s already registered
Apr 26 08:03:17 Spectre2 gnome-keyring-daemon[1330]: asked to register item /org/freedesktop/secrets/collection/login/1, but it’s already registered

I’m looking for a solution and/or advice on how to better monitor what is happening so I can detect what might be causing the issue.

3

See that:
https://bugzilla.kernel.org/show_bug.cgi?id=196683

I have an Ryzen 1600x with a Asus Prime x-370 Pro.
I add in the kernel command line - rcu_nocbs=0-11 (for you 0-15) and I update with last bios 4008 from Asus. 12 hours uptime with no problems.
BTW, your Bios is a little old.

4

Currently on the P4.60 bios, I should have mentioned that Also, running the 4.4.126-48-default kernel.

    Version: P4.60        Release Date: 03/02/2018

Thanks, I’ll try out that kernel argument.

5

I said that your Bios is old because in your inxi Bios was P3.20

You’re welcome.
BTW, I use TW because it has nearly the last kernel (and it seems that Ryzen still needs support).