Questions in howto area

Hi,

Could the howto submissions area be locked, so that people need permission
to write there? Or that you need to be a year old user to be allowed to
write? Or that a new user has to fill a questionnaire for their first few
posts?

>:-)


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

On 06/21/2011 03:33 PM, Carlos E. R. wrote:

> Could the howto submissions area be locked… Or that you need to be a year old user to be allowed to
> write?

that sounds a lot like something i suggested a week or so as i
‘reported’ one of the several new poster’s questions there…

you must be reading my mind!

i guess i should have asked here, also…


DD
Caveat |
Hardware |
Software
21 June: Sunrise 4:34 AM, Sunset 10:03 PM

On Tue, 21 Jun 2011 13:33:06 +0000, Carlos E. R. wrote:

> Hi,
>
> Could the howto submissions area be locked, so that people need
> permission to write there? Or that you need to be a year old user to be
> allowed to write? Or that a new user has to fill a questionnaire for
> their first few posts?
>
> >:-)

We’re kicking around some ideas on how to deal with this issue, but like
both of you, we’ve noticed the increase in people asking questions in
sections marked as “this isn’t a support forum”.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On 2011-06-21 18:19, Jim Henderson wrote:
> On Tue, 21 Jun 2011 13:33:06 +0000, Carlos E. R. wrote:

> We’re kicking around some ideas on how to deal with this issue, but like
> both of you, we’ve noticed the increase in people asking questions in
> sections marked as “this isn’t a support forum”.

Yep, I guess :slight_smile:

Just let them write, the ask “are you sure?” five times. Or let the post,
if the user is new, be revised by someone first. I think that is a feature
of forums, isn’t? Should not be too difficult to implement.

I guess they think “howto” means “ask here how to do whatever”.


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

On 2011-06-21 16:15, DenverD wrote:
> On 06/21/2011 03:33 PM, Carlos E. R. wrote:

> that sounds a lot like something i suggested a week or so as i ‘reported’
> one of the several new poster’s questions there…

I know, I remember. But didn’t remember where or what subject line. :slight_smile:


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

While the instructions seem pretty clear, they aren’t completely unambiguous to someone who has difficulty with English.

‘this isn’t a support forum’ is in danger of being read as ‘this isn’t a supported forum’ which wouldn’t be enough to stop someone posting, even if they have no idea of what support they aren’t getting.

Similarly, ‘Please don’t ask product questions here’ is susceptible to the argument ‘I didn’t have a product question…I only had a question about this software’.

Now you could change the latter to ‘Please don’t ask questions here’, but I really don’t think that it would make much difference; I suspect that some people are so determined to post that they don’t read this stuff. short of forcing to go through a menu system which forces them to answer the question “Is this a question?” and directing the post appropriately I don’t think there is a cure…and it maybe not even then do you get an absolute cure.

On Tue, 21 Jun 2011 23:06:03 +0000, markone wrote:

> hendersj;2356321 Wrote:
>> , we’ve noticed the increase in people asking questions in sections
>> marked as “this isn’t a support forum”.
>>
>>
> While the instructions seem pretty clear, they aren’t completely
> unambiguous to someone who has difficulty with English.
>
> ‘this isn’t a support forum’ is in danger of being read as ‘this isn’t a
> supported forum’ which wouldn’t be enough to stop someone posting, even
> if they have no idea of what support they aren’t getting.
>
> Similarly, ‘Please don’t ask product questions here’ is susceptible to
> the argument ‘I didn’t have a product question…I only had a question
> about this software’.
>
> Now you could change the latter to ‘Please don’t ask questions here’,
> but I really don’t think that it would make much difference; I suspect
> that some people are so determined to post that they don’t read this
> stuff. short of forcing to go through a menu system which forces them to
> answer the question “Is this a question?” and directing the post
> appropriately I don’t think there is a cure…and it maybe not even then
> do you get an absolute cure.

Thanks for the feedback. We do have some mechanisms that might help, and
I’ve got a discussion going amongst staff to see if one of those
mechanisms might make sense in this case.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On 2011-06-22 01:06, markone wrote:

> While the instructions seem pretty clear, they aren’t completely
> unambiguous to someone who has difficulty with English.

Possibly.

> I suspect
> that some people are so determined to post that they don’t read this
> stuff.

So the system would have to force them through a filter. It can be
automatic, or manual: for example, the post from a new poster has to be
reviewed by peers - if it is just for that purpose, not others. Ie,
verifying that the chosen forum is the correct one.

Now, if the subject line is appropriate… (dreaming) :slight_smile:

> short of forcing to go through a menu system which forces them to
> answer the question “Is this a question?” and directing the post
> appropriately I don’t think there is a cure…and it maybe not even then
> do you get an absolute cure.

But it would be better :slight_smile:


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

Make posters answer a quiz: Who is Kim?

  1. A hot celebrity babe
  2. A Rudyard Kipling novel
  3. The cool BOFH guy you don’t want to mess with

rotfl!

On 2011-06-22 15:06, ken yap wrote:
>
> Make posters answer a quiz: Who is Kim?
>
> 1. A hot celebrity babe
> 2. A Rudyard Kipling novel
> 3. The cool BOFH guy you don’t want to mess with
>
> rotfl!

X’-)

Mmmm… We could make the new users fill a quiz before they can post >:-)


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)