problem with pdf printing in hp deskjet and officejet printers

Am 27.04.2013 16:16, schrieb nishanth9042:
>
> If the document prints fine it shows that print is completed but no
> error in the log files eventhough pdf files are not printed.
>
>
Check the printer spooler events in the windows server system log.
By default printing events are written to the system log file in win
server unless you explicitly disabled that.


PC: oS 12.3 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.10.2 | GTX 650 Ti
ThinkPad E320: oS 12.3 x86_64 | i3@2.30GHz | 8GB | KDE 4.10.2 | HD 3000
HannsBook: oS 12.3 x86_64 | SU4100@1.3GHz | 2GB | KDE 4.10.2 | GMA4500

On 2013-04-27 16:16, nishanth9042 wrote:
>
> If the document prints fine it shows that print is completed but no
> error in the log files eventhough pdf files are not printed.

Please, this sentence above is not “parseable”.

You first say that the document prints fine, then you say it is not printed.

Just try to print a PDF file, and look at all the logs in all the
machines involved in the attempt. Notice that verbosity of CUPS logs can
be increased.


Cheers / Saludos,

Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)

thanks for all your replies and Only pdf documents are not getting printed and I have checked in the eventviewer but could not find anything wrong regarding printers.Is there any other location that I could check on windows for errors?

Turn on the enhanced logging for your printers on the Win server

Start > Settings > Printers > File > Run as Administrator (2nd one down
with the submenu) > Server Properties > Advanced > “Log spooler
information events”. All print jobs will now show up in the System
Event log.
(that’s for server 2008)

Please note that we are here most likely off topic, as I still suspect
it is a problem with your server configuration if no print job shows up
in CUPS it just means nothing is sent to the openSUSE machines, so
nothing you do on openSUSE will change anything.


PC: oS 12.3 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.10.2 | GTX 650 Ti
ThinkPad E320: oS 12.3 x86_64 | i3@2.30GHz | 8GB | KDE 4.10.2 | HD 3000
HannsBook: oS 12.3 x86_64 | SU4100@1.3GHz | 2GB | KDE 4.10.2 | GMA4500

K I will give look at that log files and get back to you in couple of days

On 2013-04-27 17:46, nishanth9042 wrote:
>
> K I will give look at that log files and get back to you in couple of
> days

Some links about problems to print pdf:


View this thread: http://forums.opensuse.org/showthread.php?t=473481
View this thread: http://forums.opensuse.org/showthread.php?t=473302

I also have the vague recollection of a printing bug that needed an
update of cups and tools in the chain, about 6 months ago. There were no
official updates, dunno about now.


Cheers / Saludos,

Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)

Am 27.04.2013 18:38, schrieb Carlos E. R.:
> Some links about problems to print pdf:
>
>


> View this thread: http://forums.opensuse.org/showthread.php?t=473481
> View this thread: http://forums.opensuse.org/showthread.php?t=473302
> 

>
> I also have the vague recollection of a printing bug that needed an
> update of cups and tools in the chain, about 6 months ago. There were no
> official updates, dunno about now.
>
He can print pdf’s when logged in locally but not when logged in as
remote user on windows, this is not a CUPS problem.
that info is somewhere deep buried in this thread)

Windows server makes a difference in its policies if you are locally in
a windows session or in a rdp remote session. You have the same user
rights as the same user, but not the same policies apply about what you do.
The pdf thing can be a red herring, it can be as simple as a limitation
how large the spool file for a remote user is allowed to be.


PC: oS 12.3 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.10.2 | GTX 650 Ti
ThinkPad E320: oS 12.3 x86_64 | i3@2.30GHz | 8GB | KDE 4.10.2 | HD 3000
HannsBook: oS 12.3 x86_64 | SU4100@1.3GHz | 2GB | KDE 4.10.2 | GMA4500

Windows server makes a difference in its policies if you are locally in
a windows session or in a rdp remote session. You have the same user
rights as the same user, but not the same policies apply about what you do.
The pdf thing can be a red herring, it can be as simple as a limitation
how large the spool file for a remote user is allowed to be.

Good catch with characterising the nature of this issue Martin. Definitely where the OP needs to be looking IMHO.

On 2013-04-27 19:19, Martin Helm wrote:
> Am 27.04.2013 18:38, schrieb Carlos E. R.:

> He can print pdf’s when logged in locally but not when logged in as
> remote user on windows, this is not a CUPS problem.
> that info is somewhere deep buried in this thread)
>
> Windows server makes a difference in its policies if you are locally in
> a windows session or in a rdp remote session. You have the same user
> rights as the same user, but not the same policies apply about what you do.
> The pdf thing can be a red herring, it can be as simple as a limitation
> how large the spool file for a remote user is allowed to be.

Mmm… I see. Quite complex if AD is involved.


Cheers / Saludos,

Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)

Thnks Everyone for your valuable replies.I have upgraded to 12.3 and it is working now.Thanks once again for all your replies