Problem Mounting USB External HDD

Hello all,

Thank you all in advance for taking the time to look at this. It’s a peculiar problem that is really starting to get on my nerves. I’m running OpenSUSE 11.0 right now, and I’m trying to get my external hard drive to work. Here’s what I’ve done so far.

  • Tried different USB ports
  • Tried using a USB key in the given port (which works fine)
  • Tried using fdisk -l (yields nothing about the external hdd)

I also tried using the tail -f /var/log/messages command, and got this sequence of lines over and over and over…

Feb 17 00:01:50 linux-tv0f kernel: usb 4-3: new high speed USB device using ehci_hcd and address 2
Feb 17 00:01:51 linux-tv0f kernel: usb 4-3: configuration #1 chosen from 1 choice
Feb 17 00:01:51 linux-tv0f kernel: scsi130 : SCSI emulation for USB Mass Storage devices
Feb 17 00:01:51 linux-tv0f kernel: usb-storage: device found at 2
Feb 17 00:01:51 linux-tv0f kernel: usb-storage: waiting for device to settle before scanning
Feb 17 00:01:51 linux-tv0f kernel: usb 4-3: New USB device found, idVendor=152d, idProduct=2336
Feb 17 00:01:51 linux-tv0f kernel: usb 4-3: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Feb 17 00:01:51 linux-tv0f kernel: usb 4-3: Product: JM20336 SATA, USB Combo
Feb 17 00:01:51 linux-tv0f kernel: usb 4-3: Manufacturer: JMicron
Feb 17 00:01:51 linux-tv0f kernel: usb 4-3: SerialNumber: 888888888888
Feb 17 00:01:52 linux-tv0f kernel: scsi 130:0:0:0: Direct-Access     ST340062             5QH0 3.AA PQ: 0 ANSI: 2 CCS
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] 781422768 512-byte hardware sectors (400088 MB)
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] Write Protect is off
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] Mode Sense: 00 38 00 00
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] Assuming drive cache: write through
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] 781422768 512-byte hardware sectors (400088 MB)
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] Write Protect is off
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] Mode Sense: 00 38 00 00
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] Assuming drive cache: write through
Feb 17 00:01:52 linux-tv0f kernel:  sdb: sdb1
Feb 17 00:01:52 linux-tv0f kernel: usb 4-3: USB disconnect, address 2
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: [sdb] Attached SCSI disk
Feb 17 00:01:52 linux-tv0f kernel: sd 130:0:0:0: Attached scsi generic sg2 type 0
Feb 17 00:01:52 linux-tv0f kernel: usb-storage: device scan complete
Feb 17 00:01:52 linux-tv0f scsi_id[9214]: scsi_id: unable to access '/devices/pci0000:00/0000:00:1d.7/usb4/4-3/4-3:1.0/host130/target130:0:0/130:0:0:0/block/sdb'

I’m running out of ideas. Thoughts?

What is on the device, what format is it (vFAT, ntfs?)

As a last resort you could write a bug report, and then follow up on the report to see if they can find you a solution … Guidance for writing bug reports is here: Submitting Bug Reports - openSUSE Use your openSUSE forum username and password to login when writing a bug report. Good luck!