Had no printing problems with 11.1 but upgraded to 11.2 and now have no printer. Have tried installing via usb and lpt. Keep getting “foomatic-rip failed” msg. Yast shows it as installed and waiting for jobs, but can’t even print a test page.
Troubleshooting info as follows:
Page 1 (Scheduler not running?):
{‘cups_connection_failure’: False}
Page 2 (Choose printer):
{‘cups_dest’: <cups.Dest hpdeskjet820c>,
‘cups_instance’: None,
‘cups_queue’: ‘hpdeskjet820c’,
‘cups_queue_listed’: True}
Page 3 (Check printer sanity):
{‘cups_device_uri_scheme’: u’usb’,
‘cups_printer_dict’: {‘device-uri’: u’usb://HP/DESKJET%20820C’,
‘printer-info’: u’HP DeskJet 820C Foomatic/pnm2ppa (recommended)’,
‘printer-is-shared’: True,
‘printer-location’: u’’,
‘printer-make-and-model’: u’HP DeskJet 820C Foomatic/pnm2ppa (recommended)’,
‘printer-state’: 3,
‘printer-state-message’: u’/usr/lib/cups/filter/foomatic-rip failed’,
‘printer-state-reasons’: ,
‘printer-type’: 4108,
‘printer-uri-supported’: u’ipp://localhost:631/printers/hpdeskjet820c’},
‘cups_printer_remote’: False,
‘is_cups_class’: False,
‘local_cups_queue_attributes’: {‘auth-info-required’: u’none’,
‘charset-configured’: u’utf-8’,
‘charset-supported’: ,
‘color-supported’: True,
‘compression-supported’: ,
‘copies-default’: 1,
‘copies-supported’: (1, 100),
‘cups-version’: u’1.3.11’,
‘device-uri’: u’usb://HP/DESKJET%20820C’,
(non pertinent printer info redacted
'page-ranges-supported': True,
'pages-per-minute': 1,
'pdl-override-supported': ,
'port-monitor': u'none',
'port-monitor-supported': ,
'printer-current-time': '(IPP_TAG_DATE)',
'printer-error-policy': u'stop-printer',
'printer-error-policy-supported': ,
'printer-info': u'HP DeskJet 820C Foomatic/pnm2ppa (recommended)',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'HP DeskJet 820C Foomatic/pnm2ppa (recommended)',
'printer-more-info': u'ipp://linux-awpe.gateway.2wire.net:631/printers/hpdeskjet820c',
'printer-name': u'hpdeskjet820c',
'printer-op-policy': u'default',
'printer-op-policy-supported': ,
'printer-state': 3,
'printer-state-change-time': 1259799832,
'printer-state-message': u'/usr/lib/cups/filter/foomatic-rip failed',
'printer-state-reasons': ,
'printer-type': 4108,
'printer-up-time': 1259799921,
'printer-uri-supported': ,
'queued-job-count': 0,
'uri-authentication-supported': ,
'uri-security-supported': }}
Page 4 (Check PPD sanity):
{‘cups_printer_ppd_defaults’: {u’Adjustment’: {u’Blackness’: u’2’,
u’BottomMargin’: u’150’,
u’LeftMargin’: u’10’,
u’RightMargin’: u’10’,
u’TopMargin’: u’10’,
u’XOffset’: u’160’,
u’YOffset’: u’50’},
u’General’: {u’Bidirectional’: u’Default’,
u’ColorMode’: u’CMYK’,
u’Dither’: u’FloydSteinberg’,
u’EconoFast’: u’Off’,
u’PageRegion’: u’Letter’,
u’PageSize’: u’Letter’},
u’Miscellaneous’: {u’GammaFile’: u’Default’,
u’pnmFormat’: u’PixMap’}},
‘cups_printer_ppd_valid’: True,
‘missing_pkgs_and_exes’: (‘pnm2ppa’], ])}
Page 5 (Local or remote?):
{‘printer_is_remote’: False}
Page 6 (Choose device):
{‘cups_device_dict’: {‘device-class’: u’direct’,
‘device-id’: u’MFG:HEWLETT-PACKARD;MDL:DESKJET 820C;CMD:SCP,VLINK;CLASS:PRINTER;DESCRIPTION:Hewlett-Packard DeskJet 820C;’,
‘device-info’: u’HP DESKJET 820C USB #1’,
‘device-make-and-model’: u’HP DESKJET 820C’}}
Page 7 (Printer state reasons):
{‘printer-state-message’: u’/usr/lib/cups/filter/foomatic-rip failed’,
‘printer-state-reasons’: }
Page 8 (Error log checkpoint):
{‘cups_server_settings’: {‘AuthType’: ‘Default’,
‘DefaultAuthType’: ‘Basic’,
‘DefaultPolicy’: ‘default’,
‘Order’: ‘deny,allow’,
‘Require’: ‘user @OWNER @SYSTEM’,
‘Satisfy’: ‘any’,
‘SystemGroup’: ‘sys root’,
‘_debug_logging’: ‘1’,
‘_remote_admin’: ‘0’,
‘_remote_any’: ‘0’,
‘_remote_printers’: ‘1’,
‘_share_printers’: ‘1’,
‘_user_cancel_any’: ‘0’},
‘error_log_checkpoint’: 77995L}
Page 9 (Error log fetch):
{‘error_log’: ‘D [02/Dec/2009:18:25:29 -0600] cupsdReadClient: 16 POST / HTTP/1.1’,
‘D [02/Dec/2009:18:25:29 -0600] cupsdAuthorize: No authentication data provided.’,
‘D [02/Dec/2009:18:25:29 -0600] Get-Jobs ipp://localhost/jobs/’,
‘D [02/Dec/2009:18:25:29 -0600] Get-Jobs client-error-bad-request: No printer-uri in request!’,
‘D [02/Dec/2009:18:25:29 -0600] cupsdProcessIPPRequest: 16 status_code=400 (client-error-bad-request)’,
‘D [02/Dec/2009:18:25:29 -0600] cupsdAcceptClient: 24 from localhost (Domain)’,
‘D [02/Dec/2009:18:25:29 -0600] cupsdReadClient: 24 GET /admin/log/error_log HTTP/1.1’,
‘D [02/Dec/2009:18:25:29 -0600] cupsdAuthorize: No authentication data provided.’]}
Page 10 (Locale issues):
{‘printer_page_size’: u’Letter’,
‘system_locale_lang’: None,
‘user_locale_ctype’: ‘en_US’,
‘user_locale_messages’: None}