Printig Problem EPSON XP-800

English Hardware
1

Hello everybody,

I have some problems getting my new EPSON XP-800 printer to work. First my system setup:

openSuSE 12.3 (dartmouth) x86_64, Linux 3.7.10-1.16-desktop
cups 1.5.4
driver from http://download.ebz.epson.net/dsc/op/stable/RPMS/x86_64/epson-inkjet-printer-201208w-1.0.0-1lsb3.2.x86_64.rpm (Link at openprinting.org)

Using the cups web-interface I could setup my printer with this parameters:

Trying to print a testpage fails. Complete error_log could be found here.

Here are the main failure extracts:

Fonts are missing:

E [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open print file: No such file or directory
D [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open "/usr/share/cups/fonts/Monospace".
E [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open print file: No such file or directory
D [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open "/usr/share/cups/fonts/Monospace-Bold".
E [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open print file: No such file or directory
D [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open "/usr/share/cups/fonts/Monospace-BoldOblique".
D [11/Jun/2013:22:02:09 +0200] Discarding unused job-progress event...
D [11/Jun/2013:22:02:09 +0200] Discarding unused printer-state-changed event...
E [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open print file: No such file or directory
D [11/Jun/2013:22:02:09 +0200] [Job 42] Unable to open "/usr/share/cups/fonts/Monospace-Oblique".

As far as I could find out, these fonts should be installed with cups. But they are not installed. Can I install them manually? Or do I need another package?

A little bit down the error-log there is another error:

I [11/Jun/2013:22:02:09 +0200] [Job 42] Processing page 1...
D [11/Jun/2013:22:02:09 +0200] Discarding unused job-progress event...
D [11/Jun/2013:22:02:09 +0200] Discarding unused printer-state-changed event...
D [11/Jun/2013:22:02:09 +0200] PID 5553 (/usr/lib/cups/filter/gstoraster) stopped with status 13.
D [11/Jun/2013:22:02:09 +0200] Discarding unused job-state-changed event...
E [11/Jun/2013:22:02:09 +0200] [Job 42] Job stopped due to filter errors; please consult the error_log file for details.
D [11/Jun/2013:22:02:09 +0200] cupsdMarkDirty(----J-)
D [11/Jun/2013:22:02:09 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Dirty files"
D [11/Jun/2013:22:02:09 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [11/Jun/2013:22:02:09 +0200] Discarding unused printer-state-changed event...
D [11/Jun/2013:22:02:10 +0200] [Job 42] Unloading...

Could this be the same problem as the missing fonts?

I will be grateful if somebody could help my. I just searched the internet but didn’t find any helpful hints.

Thanks and kind regards.

2

Hello,

I solved the problem on my own. After a fresh installation of openSuse, I had to install the LSB-package first. After that I installed the Epson-driver. Trying to print a testpage fails with an error: Missing library libjpeg.so.62. I installed the missing library (YAST) and the printing the testpage was succesful.

3

Well done. (I’m surprised you didn’t have the lsb RPM installed already though.)

4

On 2013-06-25 22:36, joshua83 wrote:

> Here are the main failure extracts:
>
> Fonts are missing:

That’s not the important message (I don’t have those fonts, either), but
the one about the print file not being found.

I see you solved the problem, anyway - just mention the above for the
next time :wink:

–
Cheers / Saludos,

Carlos E. R.
(from 12.3 x86_64 “Dartmouth” at Telcontar)