Printer only prints half a page.

English Hardware
1

Hi.
I have connected my Canon inkjet i9950 to my system. However, when I go to print PDFs it most times locks up part way through printing a page. I have to disconnect the USB to free up the printer to form feed the stuck page.

If I print test pages via CUPS localhost:631 they too only print part of the page and lock up.

I have pasted the cups errorlog at https://paste.opensuse.org/42422501 but I’m not too sure what to make of it.

I did notice that as the page is being printed there is a “Printer State” field. As it progresses up to 100% it prints but as soon as it says “Processing - Rendering completed”, which is only part way through the actual page being printed, the printing stops/freezes. See screen shot https://paste.opensuse.org/75588534 .

Any ideas what’s going wrong? I spent a few days googling but came up blank.
Thanks,
Chris.

2

@kitman:

Which PPD are you using?

Looking at the Open Printing world <http://www.openprinting.org/printers/manufacturer/Canon> and, the Canon support material, there ain’t no Linux driver available for that printer.

  • Other Operating Systems also have issues: nothing newer than Mac OS X 10.6 (Snow Leopard) and, nothing newer than Windows 8 (not 8.1) is supported …

[HR][/HR]Sorry, but, you may have a Paper Weight …

3

This is the only one “Canon i9950 - CUPS+Gutenprint v5.2.14” the system would load.

4

Canon i9950 bjc-i9950 EXPERIMENTAL

See here (last Canon Printer in the list):
http://gimp-print.sourceforge.net/p_Supported_Printers.php

5

I note that turboprint offer a commercial Linux driver for this model. They let users try it for free for 30 days, and upgrade to the paid-version if happy with it.

6

With respect to the free gutenprint driver (filter) you’re using, you may want to consider submitting a bug report perhaps…

http://gimp-print.sourceforge.net/reference-html/c193.html

7

In /usr/share/cups/model/gutenprint/5.2/C/ there’re 2 PPD files for the i9950: a “normal” one – stp-bjc-i9950.5.2.ppd.gz – and a “simplified” one – stp-bjc-i9950.5.2.sim.ppd.gz.

Both are installed via the gutenprint package.

What happens if you attempt to use the “simplified” PPD?

8

No difference

Thanks, I downloaded and compiled version 5.3.3. No change.

However I have discovered a quirk that it seems to be the last page that has issues. If I print a 2 page doc, page 1 is ok. I think I can trick it by editing and adding a blank page to the end of the docs I want. Yes it’s a work around and fiddly but I only do printing occasionally. So my i9950 is not a total paperweight;)

I’ll still report this to gimp-print after I test a bit more. But first I need to buy more ink cartridges cause all those test pages has emptied them>:(

Thanks to all,
Chris.

9

Thanks for the update. Keep us posted with any bug report updates.