After all the improvements and progress they’ve made, why can’t they make it possible to use a printer.
I bought a new Canon MP620 and made it a network printer. On Ubuntu, I told it to look for a new printer,and it found it, installed the driver and it was ready to go in less than a minute.
With Suse, I’ve lost 8 hours trying to figure it out and still can’t even find the print on the network, let alone address it.
Is it so hard for Suse and so easy for Ubuntu. You’d think they’d talk with Ubuntu for a hint. I’ve just about had it. With ubuntu, all videos play, no problem. With Suse you’re stuck with Kaffine and it plays nothing.
In most other ways I like Suse, but those two problems are enough to format the Suse drive and give the space back a distro that works.
The way that things will get fixed is for people like you to report on the problem. Precisely what errors are you getting? You say that you can’t “find the printer on the network;” I assume that you’re in Yast, under Hardware -> Printers?
I haven’t had trouble getting a network printer to work under OpenSuse since 10.3. Post a few more details and someone will help you.
Hopefully, you will see your printer listed. From this OpenPrinting Canon MP620 page, it looks like the MP610 driver will work with your printer. Fololw the prompts until your printer is configured.
Well to be fair Ubuntu does come with some proprietary stuff bundled, some stuff that wont make it into opensuse.
You may want to wait for opensuse 11.2 anyhow, it might be a little better.
Plus cannon is horrible with linux
Nothing but vague things like “does not work”, “spent X hours” and didn’t even mention what tools he tried to use to make it work, didn’t ask for any help in IRC or the forums here?
First, let me say WELCOME to our forum and welcome to openSUSE. Note we are volunteers who provide support to openSUSE and we are NOT associated with its packaging. Still many of us are openSUSE fans. I know I for one am a fan of openSUSE.
Glad to read it worked on Ubuntu.
When I did a search on the open printing web site for the canon MP620: OpenPrinting database - Printer Listings
it was not listed. Which suggests support under Linux will be poor.
This printer entry is not yet included in the Foomatic packages and the data on this page is not verified or proofread.
But you note it does work under Ubuntu. How can that be? How can that page not be updated? The various Linux distributions contribute to those pages. … What does that tell me?
That suggests to me that the Ubuntu software engineers came up with a fix for it (good on 'em) but then were slow in sending the fix upstream so other distributions could benefit. Maybe they have sent the fix to debian, and debian do not like the fix. What ever the reason, Ubnutu’s fix has not progressed, and THAT is the reason why I will not use Ubuntu. As the most popular distribution they are also making inadequate effort to ensure their fixes go upsteam. A good thing about both Red Hat/Fedora and openSUSE is they do make a better effort there in sharing to all distributions.
8 hours? If it were me, I would stop after 30minutes and ask for help. I may have a fix (see below) to put you on the right path, and by asking for help sooner, you will keep your frustration levels down and be able to do things with your family.
Although given the policy of Ubuntu (about being VERY SLOW in sharing) it might be difficult to get help and sort this printing.
I personally stay away from Canon Printers (although I love their cameras/camcorders). The Linux wide support for their printers is pathetic in comparison to HP. And when the largest distribution does manage to get the printer working, they refuse to share it.
Thats a subject different than printers. This is more user familiarity. I have friends who have been using Ubuntu for 4 years, and I can play way more multimedia on openSUSE than they can on Ubuntu. They are smart people. Why is this? Its because I am MUCH MORE familiar with openSUSE than they are with Ubuntu.
If you want help, post on your multimedia problems, and one of us will surely try and help you.
The printer, … I don’t know. If Ubuntu will not share what they do, then the only recourse I see as a Linux fan, is to boycott the Ubuntu distribution for my own use. Printers are cheap. In my case I would rather purchase a more supported HP printer, than support Ubuntu.
Searching on web pin (a search engine) I found cups-bnjp (where BJNP is a network protocol CUPS backend for Canon printers): Webpin search for BJNP
I suppose you could try installing that. … I’m still shaking my head at what I perceive as possibly another case of Ubuntu not passing their fixes upstream.
OK, I confess I may have been a bit harsh on Ubuntu. The implementation speed of their upstream fixes (which equates to molasses in January in Quebec Canada) is a pet peeve of mine.
Did you consult with this openSUSE page on your printer: Canon PIXMA MP Guide - openSUSE
… that guide uses “alien” to convert a debian package in order to get the printer working. Very much not user friendly.
I’m in the market for a multifunction network printer, but thats enough to scare me away from Canon. I think I will go with an HP Premium Multifunction C309a (but I’m waiting a month to see if the C309g will get Linux support - currently it has no hplip support).
You’ve never had to work with a Canon copier and it’s drivers. Lexmark is heaven compared to that. 8 Hours? Over a year, and every time we think we’ve got it fixed with latest drivers, new problems arise. If I followed my instincts, Hubble would see a lot of those Canon’s orbitting earth, or preferrably Pluto.
No, you have not. If anything, you stated the sad truth: they suck big time in relating with upstream. Take for instance what happened with the new notify thingy they implemented and the reaction from the people on the kde-devel mailing list. Not pretty!
I had the same problems with my HP wireless printer, I found that you can get updated drivers from the packman repo (well, for the HP anyway!).
That is one of the drawbacks to the openSUSE policy of sticking to released versions of software, same as kernel drivers.
Things like printers come and go rapidly, maybe it would be a good suggestion to somehow allow any printer related software/drivers to be allowed to use newer versions as soon as they become available through updates?
You might want to try that, or updating the kernel, or even trying the 11.2 release candidate, see if that works.
Welcome to openSUSE forums.
What you are complaining of is quite common. Several users say Ubuntu ‘just works’ while openSUSE is riddled with problems.
Don’t blame openSUSE for it. You can install non-free drivers and things for it if you want. They’re just not included by default. If you like Ubuntu, (which is liberal in including non-free software) you can use it. But before just turning to Ubuntu after trying to get your printer to work in openSUSE, you could have posted a help question, you know. No use trying to get your printer to work, then end up frustrated and turn to Ubuntu before even posting a help question. This is mainly a support forum: not for people to post criticisms of openSUSE before even asking help.
But if you are happy with Ubuntu, well then, good for you. You’re still a Linux user, and that’s mainly what matters.
On 2009-10-26, Knurpht <Knurpht@no-mx.forums.opensuse.org> wrote:
>
> smpoole7;2055838 Wrote:
>> Oldcpu,
>>
>> If you think Canon is bad, try a Lexmark sometime.
>
>
> You’ve never had to work with a Canon copier and it’s drivers. Lexmark
> is heaven compared to that. 8 Hours? Over a year, and every time we
> think we’ve got it fixed with latest drivers, new problems arise. If I
> followed my instincts, Hubble would see a lot of those Canon’s orbitting
> earth, or preferrably Pluto.
I’ll up you one: Xerox.
So bad it won’t even work with it’s own drivers… under Windows.
Just try to beat that.
(got our printshop operation, using an HP driver…)
–
Any time things appear to be going better, you have overlooked
something.
That was 5 years ago.rotfl!
Anyway, I’ve been polite in posting my problem in the forum. I did not barged on the door and came yelling even dough I was pulling my hair already because of the issue. Nice to be saint sometimes.
On Wed, 28 Oct 2009 00:45:03 +0000, Rikishi42 wrote:
> I’ll up you one: Xerox.
>
> So bad it won’t even work with it’s own drivers… under Windows.
One of the things that drives me nuts (since we’re on Xerox at the
moment) is that the Xerox driver for the 5632 - while they work great -
do one thing that’s kinda ugly.
Open document in OpenOffice, print multiple copies (say 5), double-sided,
with the finisher as the output. Tell it to staple each copy.
You get one staple through all copies (so all 5 copies stapled together).
I need to report that as a bug, and I keep forgetting - since I only run
into it once every two weeks before a meeting I run, by the end of the
meeting, I’ve forgotten about the problem - until the next time.
But in general, I have good luck with every printer I’ve tried - HP
deskjet, HP laserjets, Xerox printers (excepting the issue above),
Lexmark - never really had a problem getting them set up or getting them
to print properly.
> But in general, I have good luck with every printer I’ve tried - HP
> deskjet, HP laserjets, Xerox printers (excepting the issue above),
> Lexmark - never really had a problem getting them set up or getting them
> to print properly.
I have to agree and I have a mix of HP/Xerox and Lexmark in the office.
Each one has interesting things you have to do to get them going but on the
whole they all work under Linux or my VM Windows box. I do IP printing, so
I don’t know what sort of issues you might run into if they were USB or
Parallel connected.
I installed SUSe today and I am happy to report that most things works. You guys can feel good about yourselves because I loaded Mandriva first and absolutely nothing worked! But even though SUSE found my printer and it seemed to istall properly in YAST it would not print. The error said there was a problem with foomatic or whatever it is called.
I tried the http://localhost:631/ find printer trick posted in this thread and it said it can’t find a printer even though my printer is listed in YAST.
No doubt that discrepency is the root of the problem but I have no clue how to fix it. I am a Windows expert and have used every operating system known at one time or another. So I am a novice only to LINUX, and can understand technical jargon.
By the way, the printer is a parallel HP Deskjet 722C, going through an ATEN switchbox. Its not the printer because absolutely every other distribution I have tried except for Mandriva finds the printer and installs it perfectly.
There is nothing unique about my computer. I purposely built it out of LINUX-friendly parts at least one generation old. There is no Windows on it. It is all LINUX.
Thanks for any help you can give me.
SUSE seems stable and if this is the only problem it has, I would love to keep it. Like the other guy said, Ubuntu and Gloria mint loaded the printer automatically and it worked perfectly but those distributions were unstable so I couldn’t keep them.
I tried installing the printer manually in the browser using the localhost:631 thing. Everything went well until I tried to run a test page. I got this error:
Well since I don’t know what a “foomatic” is or how it works I am dead in the water. So I googled around and found out there is a error log:
**1:31:49 -0600] Saving printers.conf…
I [30/Oct/2009:21:31:49 -0600] Printer “HP722C” modified by “root”.
I [30/Oct/2009:21:31:52 -0600] Started “/usr/lib64/cups/cgi-bin/jobs.cgi” (pid=5146)
I [30/Oct/2009:21:31:56 -0600] Started “/usr/lib64/cups/cgi-bin/jobs.cgi” (pid=5147)
I [30/Oct/2009:21:31:56 -0600] [Job 2] Restarted by “root”.
I [30/Oct/2009:21:32:01 -0600] Started “/usr/lib64/cups/cgi-bin/jobs.cgi” (pid=5148)
I [30/Oct/2009:21:32:02 -0600] [Job 2] Started filter /usr/lib64/cups/filter/pstops (PID 5149)
I [30/Oct/2009:21:32:02 -0600] [Job 2] Started filter /usr/lib64/cups/filter/foomatic-rip (PID 5150)
I [30/Oct/2009:21:32:02 -0600] [Job 2] Started backend /usr/lib64/cups/backend/parallel (PID 5151)
E [30/Oct/2009:21:32:02 -0600] PID 5150 (/usr/lib64/cups/filter/foomatic-rip) stopped with status 1!
I [30/Oct/2009:21:32:02 -0600] Hint: Try setting the LogLevel to “debug” to find out more.
E [30/Oct/2009:21:32:02 -0600] [Job 2] Job stopped due to filter errors.
**
Can anybody figure out what my problem is? How do I set the loglevel to “debug?”
