printer communication problem

My printer has decided it doesn’t want to communicate with my computer. I know within a weeks time frame I have done some printing. It leads me to believe that it MIGHT have been an update, but don’t quote me on that.

The quick idea that runs through my head is uninstall then reinstall. Does anyone believe that would fix the problem.

I don’t know what kind of information is needed, so someone needs to point some questions at me.

What Printer? Manufacturer and Modell?

Connected by USB or Wlan?

OpenSUSE Version and Desktop?

HP Officejet J4680

USB

OpenSuse13.1 and KDE

On 2015-07-21 19:26, mike7757 wrote:
>
> My printer has decided it doesn’t want to communicate with my computer.

Please describe symptoms :slight_smile:

For instance, post output of “lpstat -p”.


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))

printer Officejet-J4680-series disabled since Mon 20 Jul 2015 08:36:36 PM CDT -
/usr/lib/cups/backend/hp failed

On 2015-07-21 21:26, mike7757 wrote:


printer Officejet-J4680-series disabled since Mon 20 Jul 2015 08:36:36
PM CDT -
/usr/lib/cups/backend/hp failed

Well, it is disabled, and the second line says why. You could try to
enable it with “cupsenable”.

Ah, next time, post that inside a code tags block. The ‘#’ button in the
forum editor.


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))

where is this thingy at

On 2015-07-21 22:56, mike7757 wrote:
>
> robin_listas;2720489 Wrote:
>> You could try to
>> enable it with “cupsenable”.

> where is this thingy at

CLI. Command line.

Open a terminal, for instance “konsole”, and type the command. Help is
in the “man cupsenable”. I think it should be:


su -
cupsenable Officejet-J4680-series

Alternatively, open the local web page
http://localhost:631/, go to the printers section, select the
appropriate printer, and on the “maintenance” drop list, choose “resume
printer”.

HTH.


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))

terminal just stares at me after i paste information in

On 2015-07-22 00:26, mike7757 wrote:

> terminal just stares at me after i paste information in

In terminal parlance that is normally good. No response means success.
But “cupsenable” is atypical, thus just check the output of “lpstat -p”
again to verify.

Otherwise, I described two methods you could try… did you try the
other? If not, what are you waiting for? :slight_smile:


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))

I am waiting for knowledge, as of this moment it hasn’t caught up to me.

it was yesterdays date in earlier post, now it is todays.

Officejet-J4680-series disabled since Tue 21 Jul 2015 09:30:53 PM CDT -
        /usr/lib/cups/backend/hp failed 

My problem is solved and i am not sure how it happened nor how I fixed it.

Thank you for helping