Presario CQ42 no sound

I just installed openSUSE in this new laptop. Started to realize there’s no sound. I followed this until step 3, but nothing happened. Now I am trying step 5. Here is my ALSA information script

Any advice?

For one thing, your driver is not loaded ! Look at this:

!!ALSA Version

Driver version:     
Library version:    
Utilities version:  1.0.21

How about typing immediately after boot in a terminal:

dmesg > mydmesg.txt

and open mydmesg.txt with a text editor and copy the content and paste it on the site : New - Pastie and press paste and post here the URL it provides. Maybe it will give an error message telling us why the audio driver is not loading.

Ok here it is. I don’t know what I am supposed to find now?

The idea is to look in that file to see if one can get a hint as to what might be the reason for the sound driver (known as alsa) not loading. I think I stated that was the idea? I quote:

Maybe it will give an error message telling us why the audio driver is not loading.

… unfortunately it does not tell me much … this is all I get out of this:

    5.671347] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
    5.671393] HDA Intel 0000:00:1b.0: setting latency timer to 64

ie it started to load, and then it stopped.

Nothing else. …

When I search on this laptop I do not find any reference to others using it with Linux. Hence no hints there.

I suppose we could speculate that alsa-1.0.21 (that comes with openSUSE-11.2) does not work with your hardware running a 64-bit openSUSE-11.2 and that maybe an update to alsa to the latest version 1.0.23 might work ? If so, you could update your alsa version following this guide (which is actually linked in the first guide you started but then stopped): Alsa-update - openSUSE

Well, I followed the steps to update alsa as you said before, but I’m stuck here

zypper info kernel-[suffix]

. What am I suppose to put in the “suffix”?

I think I’ve got it after I skipped to the bottom part. Currently updating alsa…

Ok now there seem to be a problem where there is no update for alsa driver modules for my kernel which is What should I do now?

Mea culpa.

I updated the wiki.

Please try again

Gracias, sound is working now!
But theres another problem, when I use the shortcut button to decrease volume it works, but the increase volume doesn’t work. Well I noticed it doesn’t work probably because it is increased above the 100% mark.
Anyway thanks again!

OK, its probably best to start a new thread on this, with an appropriate title: Keyboard/shortcut to increase volume does not work … and one of our experts on that may be able to chime in. That “may” be dependant on the desktop you have selected: lxde ? xfce ? gnome ? kde ? so be certain to advise which desktop you are using in your new thread post.