Presario CQ42 no sound

English Hardware
#1

I just installed openSUSE in this new laptop. Started to realize there’s no sound. I followed this until step 3, but nothing happened. Now I am trying step 5. Here is my ALSA information script

Any advice?

#2

For one thing, your driver is not loaded ! Look at this:

!!ALSA Version
!!------------

Driver version:     
Library version:    
Utilities version:  1.0.21

How about typing immediately after boot in a terminal:

dmesg > mydmesg.txt

and open mydmesg.txt with a text editor and copy the content and paste it on the site : New - Pastie and press paste and post here the URL it provides. Maybe it will give an error message telling us why the audio driver is not loading.

#3

Ok here it is. I don’t know what I am supposed to find now?

#4

The idea is to look in that file to see if one can get a hint as to what might be the reason for the sound driver (known as alsa) not loading. I think I stated that was the idea? I quote:

Maybe it will give an error message telling us why the audio driver is not loading.

… unfortunately it does not tell me much … this is all I get out of this:

    5.671347] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
    5.671393] HDA Intel 0000:00:1b.0: setting latency timer to 64

ie it started to load, and then it stopped.

Nothing else. …

When I search on this laptop I do not find any reference to others using it with Linux. Hence no hints there.

I suppose we could speculate that alsa-1.0.21 (that comes with openSUSE-11.2) does not work with your hardware running a 64-bit openSUSE-11.2 and that maybe an update to alsa to the latest version 1.0.23 might work ? If so, you could update your alsa version following this guide (which is actually linked in the first guide you started but then stopped): Alsa-update - openSUSE

#5

Well, I followed the steps to update alsa as you said before, but I’m stuck here

zypper info kernel-[suffix]

. What am I suppose to put in the “suffix”?

#6

I think I’ve got it after I skipped to the bottom part. Currently updating alsa…

#7

Ok now there seem to be a problem where there is no update for alsa driver modules for my kernel which is 2.6.31.12-0.2-desktop. What should I do now?

#8

Mea culpa.

I updated the wiki.

Please try again

#9

Gracias, sound is working now!
But theres another problem, when I use the shortcut button to decrease volume it works, but the increase volume doesn’t work. Well I noticed it doesn’t work probably because it is increased above the 100% mark.
Anyway thanks again!

#10

OK, its probably best to start a new thread on this, with an appropriate title: Keyboard/shortcut to increase volume does not work … and one of our experts on that may be able to chime in. That “may” be dependant on the desktop you have selected: lxde ? xfce ? gnome ? kde ? so be certain to advise which desktop you are using in your new thread post.