"Prepared update not found" error on boot

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1

Hi folks,
After much wrangling, I’ve got Tumbleweed GNOME (v 3.38.2) up and running pretty smoothly. Every time I boot and log in, though, I’m greeted with a notification:

GDBus.Error:org.gtk.GDBus.UnmappedGError Prepared update not found

This appears to be a bug with gnome-software (1, 2, 3), and though I’ve found a number of discussions of it, I haven’t found an openSUSE-appropriate fix, or the background information I’d need to start tinkering with it.

Has anyone else run into this issue? Any idea why it might be popping up?

Best,
Chris

2

Hi and welcome to the Forum :slight_smile:
Likely better to create a bug report about this, openSUSE:Submitting bug reports - openSUSE

To be honest, since the only way to update Tumbleweed is via zypper dup, I don’t have packagekit around…

3

Yes. In the past refreshing available updates in Software application somehow “fixed” it, but currently it appears to be stuck completely.

Any idea why it might be popping up?

Because software (pun unintended) has bugs? Post output of “gsettings list-recursively org.gnome.software | sort”, I have some theory what may trigger it.

Yes, please.

the only way to update Tumbleweed is via zypper dup

You know perfectly well that it is not true.

4

Hi
See Portal:Tumbleweed - openSUSE Wiki section: “Rolling release means no updates, only urgent patches and upgrades”

Now installing things via GNOME software or YaST, sure it has to update their caches etc.

5

Here’s the requested dump from gsettings:


(base) chris@tumbleBox:~> gsettings list-recursively org.gnome.software | sort 
org.gnome.software allow-updates true 
org.gnome.software.auth account-id '' 
org.gnome.software check-timestamp int64 1608045197 
org.gnome.software compatible-projects 'GNOME', 'KDE', 'XFCE'] 
org.gnome.software download-updates-notify true 
org.gnome.software download-updates true 
org.gnome.software enable-repos-dialog true 
org.gnome.software enable-shell-extensions-repo true 
org.gnome.software external-appstream-system-wide false 
org.gnome.software external-appstream-urls @as ] 
org.gnome.software filter-default-branch true 
org.gnome.software first-run false 
org.gnome.software free-repos @as ] 
org.gnome.software free-repos-url '' 
org.gnome.software install-bundles-system-wide true 
org.gnome.software installed-page-show-size true 
org.gnome.software install-timestamp int64 0 
org.gnome.software nonfree-software-uri 'https://en.wikipedia.org/wiki/Proprietary_software' 
org.gnome.software official-repos @as ] 
org.gnome.software online-updates-timestamp int64 1608045160 
org.gnome.software popular-overrides @as ] 
org.gnome.software prompt-for-nonfree true 
org.gnome.software refresh-when-metered false 
org.gnome.software review-karma-required 0 
org.gnome.software review-server 'https://odrs.gnome.org/1.0/reviews/api' 
org.gnome.software screenshot-cache-age-maximum uint32 2592000 
org.gnome.software security-timestamp int64 0 
org.gnome.software show-nonfree-prompt true 
org.gnome.software show-nonfree-ui true 
org.gnome.software show-ratings false 
org.gnome.software show-upgrade-prerelease false 
org.gnome.software upgrade-notification-timestamp int64 0

Working up a bug report right now.

Thanks to you both for your responses!
Chris

6

Bug report here: https://bugzilla.opensuse.org/show_bug.cgi?id=1179942

As a side note, I’m running pop shell on this machine, which builds using gnome-extensions (which does not ship with Tumbleweed). I have no reason to suspect this is relevant - just mentioning it because it is a departure from a stock Tumbleweed env.