Please help, my Firefox 33 crashes alot

English Applications
#1

hey good people

I have been running opensuse 13.1 32bit and i did upgrade to 13.2 64bit, thinking that will be the solution. But the browser, firefox 33 clashes alot still. Below is the crash report. Please help me on this because its so annoying

Add-ons: susefox%40opensuse.org:1.0.2,%7BDDC359D1-844A-42a7-9AA1-88A850A938A8%7D:2.0.17,%7B19503e42-ca3c-4c27-b1e2-9cdb2170ee34%7D:1.5.6.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.0
BuildID: 2014101000
CrashTime: 1416476789
EMCheckCompatibility: true
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1415399004
IsGarbageCollecting: 1
Notes: OpenGL: Intel Open Source Technology Center – Mesa DRI Mobile Intel® GM45 Express Chipset – 2.1 Mesa 10.3.0 – texture_from_pixmap

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1816
StartupTime: 1416475119
Theme: classic/1.0
Throttleable: 1
URL: https://mail.google.com/mail/u/1/#inbox
Vendor: Mozilla
Version: 33.0
useragent_locale: chrome://global/locale/intl.properties

This report also contains technical information about the state of the application when it crashed.

#2

Try updating to 33.1.1

#3

there are a few bugs with hardware acceleration and Intel gfx adapters, try disabling hardware acceleration, preferences->Advanced->general-> uncheck hardware acceleration.

ps is there an official 64bit build of Firefox for 64 SUSE, I’m still using 32bit FF with 32 SUSE.

#4

I’m not showing 31.1.1 being available on openSUSE…I’m subscribed to the Mozilla repo and all I’m seeing is 31.1

#5

what graphic card do you have, are you using an intel on-board, what driver are you using, is acceleration disabled?
try with a clean profile an old addon might be the problem;
are you using sync, disable it as it may install an incompatible setting/addon you can always re-enable it.

ps. Firefox 33.1 is available from the mozilla repo
http://software.opensuse.org/package/MozillaFirefox
you need to enable all repositories as usually software search displays only the main repo’s

#6

Hey guys…

thanks for your replies to my problem with firefox. I did upgrade to firefox 34, i disabled hardware acceleration and my graphics card is Intel® GM45 Express Chipset. Maybe this is of help…i use a thinkpad T400. btw i never had this problem when i was using opensuse 12 KDE but when i got to version 13 KDE, thats when all my problems of firefox started.

i appreciate you help…thank you

#7

I have a Thinkpad with the same intel graphics as you.
I too had been seeing a lot of crashes since updating to 13.2.
Checked my ram using memtest86+ - it was fine.
I tried disabling hardware accelaration and that seemed fine for a bit but on further use started to crash again.

I re-enabled hardware and decided to take a close look at the crash reports. It seems in every crash the addon “openSUSE Firefox Extension” was mentioned.
I have had this disabled for a few days now and haven’t had a single crash.
Can’t say for sure if this is the reason but it is something I am keeping a close eye on.