Pendrive Sony USB3 not opening

[cicerone]

today trying to transfer a document to a pendrive usb 3 after inserting the pen and clicking to open with dolphin the pc take some time and after that dolphin is saying "the file or folder in /var/run/media/computer/SONY 32 GB does not exixt, while the led on pen is continuously working

in the usb2 port the pen is showing correctly

what can I do for opening the pen on usb3 door?

thanks

[cicerone]

booting into kernel 3.11.10.7 the pen usb3 is recognised and properly working

the problems seems to be with kernel 3.13.xx

how to solve the issue?

[deano_ferrari]

@cicerone

booting into kernel 3.11.10.7 the pen usb3 is recognised and properly working

the problems seems to be with kernel 3.13.xx

how to solve the issue?

Is there any particular reason you’re not using the current openSUSE 13.1 kernel (3.11.10-7)? Can you roll back?

[cicerone]

@deano_ferrari

Is there any particular reason you’re not using the current openSUSE 13.1 kernel (3.11.10-7)? Can you roll back?

well, the kernel is updating quite often in Tumbleweed, I can remove the new kernels but how to avoid installing the new kernels in Tumbleweed?

and why the new kernels are not recognising the usb3 pen if the old was ok?

[hendersj]

On Mon, 17 Mar 2014 23:06:01 +0000, cicerone wrote:

> deano_ferrari;2631079 Wrote:
>> Is there any particular reason you’re not using the current openSUSE
>> 13.1 kernel (3.11.10-7)? Can you roll back?
>
> well, the kernel is updating quite often in Tumbleweed, I can remove the
> new kernels but how to avoid installing the new kernels in Tumbleweed?

Probably by blocking updates in YaST…

> and why the new kernels are not recognising the usb3 pen if the old was
> ok?

That might well be called a “bug” - something to submit via bugzilla.

Jim

Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

[deano_ferrari]

@cicerone

well, the kernel is updating quite often in Tumbleweed, I can remove the new kernels but how to avoid installing the new kernels in Tumbleweed?

and why the new kernels are not recognising the usb3 pen if the old was ok?

Ah, now I’ve noticed openSUSE 13.1 and Tumbleweed machines in your signature. Generally, you are advised to post such questions in our Tumbleweed forum:

https://forums.opensuse.org/forumdisplay.php/919-Tumbleweed

Anyway, as Jim has already advised, check for existing bug reports and submit one if necessary.

[cicerone]

@hendersj

On Mon, 17 Mar 2014 23:06:01 +0000, cicerone wrote:

> deano_ferrari;2631079 Wrote:
>> Is there any particular reason you’re not using the current openSUSE
>> 13.1 kernel (3.11.10-7)? Can you roll back?
>
> well, the kernel is updating quite often in Tumbleweed, I can remove the
> new kernels but how to avoid installing the new kernels in Tumbleweed?

Probably by blocking updates in YaST…

> and why the new kernels are not recognising the usb3 pen if the old was
> ok?

That might well be called a “bug” - something to submit via bugzilla.

Jim

Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

I locked the old kernel, thanks
for bugzilla I’ve to check how to do…

[deano_ferrari]

@cicerone

I locked the old kernel, thanks
for bugzilla I’ve to check how to do…

This might be helpful to you with getting started

https://en.opensuse.org/openSUSE:Submitting_bug_reports

[cicerone]

@deano_ferrari

This might be helpful to you with getting started

https://en.opensuse.org/openSUSE:Submitting_bug_reports

thanks,
I’m not a very experienced user or a technical user but I will try

[cicerone]

the kernel 3.14 solved this problem also