opensuse tells me that my 46-bit cpu is 32-bit! please help

hi everyone

i want to move to linux & i heard allot about opensuse. i downloaded the openSUSE-11.4-DVD-x86_64.iso file from your tracker

when i started installing the system it told me that its a 32-bit!
it dosnt install bur reboots, thats it!

i have been useing this system for more than 2 years now with windows xp pro 46-bit

my system’s info are:

CPU: AMD Phenom II X4 905e info

mainbord: asus M4A78-VM

ram: 3.75GB

graphics: ATI Radeon HD 3200

i dont want to install a 32-bit system.

please help me what to do?! why linux tells me its a 32-bit cpu
any advises?

thanks in advance

On 07/27/2011 07:56 PM, BF0x wrote:
>
> when i started installing the system it told me that its a 32-bit!
> it dosnt install bur reboots, thats it!

it sounds like you downloaded a 32 bit version of openSUSE…just select
the 64 bit version on the page:

http://software.opensuse.org/114/en

and, be sure and check the iso’s md5sum prior to burning the disk, and
then do this prior to starting the install: http://tinyurl.com/2ebcf27

additional info you may find useful to help you to a successful install:

  1. read the information on the download page, especially the parts
  1. read and follow the applicable advice given in these how-tos made
    especially for folks new to openSUSE

http://doc.opensuse.org/products/opensuse/openSUSE/opensuse-reference/cha.inst.html

http://forums.opensuse.org/english/get-technical-help-here/how-faq-forums/new-user-how-faq-read-only/424611-new-users-opensuse-pre-install-general-please-read.html

http://forums.opensuse.org/english/get-technical-help-here/how-faq-forums/new-user-how-faq-read-only/454963-new-users-opensuse-11-4-pre-installation-i-please-read.html

http://forums.opensuse.org/english/get-technical-help-here/how-faq-forums/advanced-how-faq-read-only/451831-install-opensuse-alongside-win7-vista-guide.html


DD
Caveat-Hardware-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

On Wed, 27 Jul 2011 17:56:04 +0000, BF0x wrote:

> when i started installing the system it told me that its a 32-bit! it
> dosnt install bur reboots, thats it!

That message comes up before the system boots or installs, correct?

I might be inclined to run a media check, as it should recognize the
system as 64-bit AFAIK.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On Wed, 27 Jul 2011 18:19:29 +0000, DenverD wrote:

> it sounds like you downloaded a 32 bit version of openSUSE

Just a point of clarification, the 64-bit version displays an error
message when the media is booted that says the system is a 32-bit
system. The kernel isn’t even loaded at this point.

The ISO is a 64-bit ISO, so this is unlikely the issue. :slight_smile:

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

thanks all for your replies;

what i downloaded was the file called “openSUSE-11.4-DVD-x86_64.iso”
its the 46-bit version and it was burned as advised in the forum.

the files shashes are;
MD5 : 082EBFAC494B41CD56B38FB4218C545D
SHA-1: BBD388D380546198E1797E15208F07074AAE396C
CRC32: 6A961E7D

i do get the booting screen but a massage bar pops up saying that my cpu is 32-bit!
http://doc.opensuse.org/products/opensuse/openSUSE/opensuse-reference/images/i_y2_boot.png

my idea of moving to linux is to use only linux & its programs (no more mr.gates)

i have checked the links you posted, it dosnt seems that i made something wrong though!

as i said for 2 years i was useing windows xp pro 46-bit & it was working fine

the problem must be in my cpu or that opensuse linux dosnt identfiy all 46-bit cpu’s

i tried to install another 46-bit linux version (not opensuse)

and i got an errore massage saying that my system is i686!!! (i have no idea what dose that mean)

again, advice me please! i dont know if useing a 32-bit version will work fine with my cpu

some how linux dosent like my cpu!

thanks for your time & help

On 07/27/2011 08:43 PM, Jim Henderson wrote:
> Just a point of clarification, the 64-bit version displays an error
> message when the media is booted that says the system is a 32-bit
> system. The kernel isn’t even loaded at this point.

are you saying it is normal for the 64 bit install DVD to pop-up that
the system is 32 when it is 64?

really?


DD
Caveat-Hardware-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

On 07/28/2011 01:06 PM, BF0x wrote:
>
> i do get the booting screen but a massage bar pops up saying that my
> cpu is 32-bit!
> [image:
> http://doc.opensuse.org/products/opensuse/openSUSE/opensuse-reference/images/i_y2_boot.png]

that image doesn’t say anything about 32 bit…i would like to see the
exact message you are getting, please…

it doesn’t have to be a screen capture or a movie clip taken with your
mobile phone, but that would be nice…

if too difficult, how about exact words/letter/puncuation etc of the popup…

i wonder where this pop-up is coming from and what it looks like…

and, do you have the latest BIOS from Asus? how old is your motherboard
and (though i’ve not heard of it) is there a setting in the BIOS screen
where the bits can be switched 32/64…

what about overclocking, are you? if so what about resetting to basic
and trying again…


DD
Caveat-Hardware-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

There is almost nothing wrong you could possibly do.

ISO image is 64-bit, CPU is 64-bit (not 46bit :wink: ).

And no matter how you download/burn/boot it - as long as it launches - it should not tell that this Phenom is 32-bit, because this is simply untrue.
It even has hardware virtualization, so it can run 64-bit guest system under VirtualBox.

The only reasons I can think of are:

  • OpenSuSE has nasty bug in CPU identification
  • some options in BIOS are set incorrectly (none i can think of, though. I’ve never seen Phenom BIOS)
  • there is nasty bug in your CPU+Chipset+BIOS configuration/combination.

Try Ubuntu 64-bit. Just to be sure it’s not first of them.

On 2011-07-28 13:06, BF0x wrote:
> what i downloaded was the file called “openSUSE-11.4-DVD-x86_64.iso”
> its the 46-bit version and it was burned as advised in the forum.

There is no such thing as a “46-bit version”. There is a 64 bit one and a
32 bit one. Not a 46.


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

On Thu, 28 Jul 2011 11:47:57 +0000, DenverD wrote:

> On 07/27/2011 08:43 PM, Jim Henderson wrote:
>> Just a point of clarification, the 64-bit version displays an error
>> message when the media is booted that says the system is a 32-bit
>> system. The kernel isn’t even loaded at this point.
>
> are you saying it is normal for the 64 bit install DVD to pop-up that
> the system is 32 when it is 64?
>
> really?

No, I’m saying that on a 32-bit system, the install disc will provide
such a warning.

It’s doing so incorrectly here, but it’s not something in the openSUSE
kernel itself, it’s before the kernel even loads.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

1st of all sorry for the typing error, any 46 meant to be 64-bit (please do forgive me for any typing errors :frowning: )

this is the screen i get
http://img155.imageshack.us/img155/8198/suse64bit2.png](http://imageshack.us/photo/my-images/155/suse64bit2.png/)

i’m not trying to say anything regarding opensuse. i know i’m a new user regarding linux

i tried fedora 64-bit & it also refuses to instarll and tells me that i have an i686 cpu?!

as bor the bios i never plyed with it. my system is 2 years old & it was working perfectly with windows 64-bit
so i didnt do anything with the bios

maybe its my cpu. is there a thing called “looks like a 64-bit but its not”

i tried installing open suse useing virtualbox, actually the pic i’m posting here is form the program
so even in a virtual install it wont work

Xubuntu 64-bit gives also an error massage “this kernel requires an x86-64 cbu but only detected an i686 cpu”

so linux (in general) dosent count my cpu to be a 64-bit one wile windows do?! how come
(please i know that you cant compare windows with linux, remember thats why i want to move to linux permenant"

what shell i do?! :’(

On 07/28/2011 06:56 PM, Jim Henderson wrote:
> It’s doing so incorrectly here, but it’s not something in the openSUSE
> kernel itself, it’s before the kernel even loads.

if the install kernel is not loaded when the first screen
<http://doc.opensuse.org/products/opensuse/openSUSE/opensuse-reference/images/i_y2_boot.png>
comes up, from where does the popup (and boot screen) come?


DD
Caveat-Hardware-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

BF0x wrote:

> i tried installing open suse useing virtualbox, actually the pic i’m
> posting here is form the program
> so even in a virtual install it wont work
>
That is a completely different story, for a virtual machine it is not enough
to simply have a 64bit cpu you also need virtualization support in the cpu
AMD-V on AMD/ Intel-VT on Intel cpu’s. It seems that your cpu either does
not have it or it is disabled in the bios. This has not much to do with the
64bit capabilities of the cpu itself.

What happens when you boot from a 64bit live cd on your real hardware, not
in virtual box?


PC: oS 11.4 64 bit | Intel Core i7-2600@3.40GHz | KDE 4.6.0 | GeForce GT 420
| 16GB Ram
Eee PC 1201n: oS 11.4 64 bit | Intel Atom 330@1.60GHz | KDE 4.6.5 | nVidia
ION | 3GB Ram

On Thu, 28 Jul 2011 18:15:20 +0000, DenverD wrote:

> On 07/28/2011 06:56 PM, Jim Henderson wrote:
>> It’s doing so incorrectly here, but it’s not something in the
>> openSUSE kernel itself, it’s before the kernel even loads.
>
> if the install kernel is not loaded when the first screen
> <http://doc.opensuse.org/products/opensuse/openSUSE/opensuse-reference/
images/i_y2_boot.png>
> comes up, from where does the popup (and boot screen) come?

This popup comes from ISOLINUX. I just tried it myself, and you don’t
even get the chance to select an item on the boot menu. It’d been a
while since I had seen this, but I certainly wasn’t guessing, but going
based on recalled experience.

Feel free to try it yourself if you don’t believe me. No Linux kernel
gets loaded, and it’s very easy to see for yourself if you have a 32-
bit system to boot the 64-bit ISO from.

BF0x: This seems to be something related to ISOLINUX, which is used to
boot the installation disc. Makes sense that it would happen
consistently across distributions since it’s not specifically a Linux
thing, but the bootloader used on the disc.

Is there a particular reason you need 64-bit support? In general, unless
you’ve got more than 4 GB of memory or are running applications that need
the extra precision of 64 bits, performance of 32-bit will be near enough
as to not make a lot of difference.

Jim

Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On 07/28/2011 09:40 PM, Jim Henderson wrote:
> Feel free to try it yourself if you don’t believe me. No Linux kernel
> gets loaded, and it’s very easy to see for yourself if you have a 32-
> bit system

but, the poster says clearly, several times, that his is a 64 bit system…

and, that is the very confusing problem with your post:

-he says i have a 64 bit system and the 64 bit iso says it is 32

-and you come along and say “the 64-bit version displays an error
message when the media is booted that says the system is a 32-bit
system.” did you mean to say that the poster has a 32 bit system, but
doesn’t know it???

review the thread and read all the words…and try to spend a little
less time pointing out what i have written which you think is wrong…


DD
Caveat-Hardware-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

On Thu, 28 Jul 2011 20:41:16 +0000, DenverD wrote:

> On 07/28/2011 09:40 PM, Jim Henderson wrote:
>> Feel free to try it yourself if you don’t believe me. No Linux kernel
>> gets loaded, and it’s very easy to see for yourself if you have a 32-
>> bit system
>
> but, the poster says clearly, several times, that his is a 64 bit
> system…

Yes, he does. That’s why it’s not a Linux kernel bug, but a bug in
SYSLINUX/ISOLINUX.

> and, that is the very confusing problem with your post:
>
> -he says i have a 64 bit system and the 64 bit iso says it is 32
>
> -and you come along and say “the 64-bit version displays an error
> message when the media is booted that says the system is a 32-bit
> system.” did you mean to say that the poster has a 32 bit system, but
> doesn’t know it???

No, I said that SYSLINUX is misdetecting the 64-bit system. I made no
assertion about the OP not knowing what his own system was.

What I wrote to you:

"No, I’m saying that on a 32-bit system, the install disc will provide
such a warning.

It’s doing so incorrectly here, but it’s not something in
the openSUSE kernel itself, it’s before the kernel even loads." (emphasis
added).

You then asked if the installation kernel was not loaded, where does the
message come up? I answered that question, telling you that in fact it
is something that comes from SYSLINUX/ISOLINUX and not the Linux kernel
itself.

That you asked where the dialog box came from and seemed to think it was
the install kernel tells me that you’ve never actually encountered this
before - which means you’re not in a particularly good position to
assist. I have actually seen this error message and do know where it
comes from, so I am actually in a position to help at least point the
user in the right direction.

Taking it back to my initial post in this thread, you said “it sounds
like you downloaded a 32-bit version of openSUSE”. That is patently
incorrect - not only did the OP post the name of the ISO that he
downloaded which states clearly it’s the 64-bit version, but also the
error message he received is specific to a 64-bit ISO and simply DOES
NOT PRESENT ITSELF from 32-bit media. Something you would have known had
you experienced the message yourself as I had. I suggested to you how
you could actually see the message yourself so you could gain the
experience as well.

Accept that you got it wrong, learn from it, and move on. When incorrect
information is posted, the community self-corrects (that means that
someone will generally point out the incorrect information and correct
it). Don’t take it so personally when people call you out when you’ve
made an error.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On 2011-07-28 22:59, Jim Henderson wrote:
> On Thu, 28 Jul 2011 20:41:16 +0000, DenverD wrote:

>> but, the poster says clearly, several times, that his is a 64 bit
>> system…
>
> Yes, he does. That’s why it’s not a Linux kernel bug, but a bug in
> SYSLINUX/ISOLINUX.

Ok, do we know if that CPU is really 64 bit? Could something there not be
fully 64 bit? Buses, memory, what else? An hybrid? It is strange.

Can syslinux be forced to go ahead and ignore its own detection?

Bugzilla, perhaps?


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

On Fri, 29 Jul 2011 01:43:06 +0000, Carlos E. R. wrote:

> On 2011-07-28 22:59, Jim Henderson wrote:
>> On Thu, 28 Jul 2011 20:41:16 +0000, DenverD wrote:
>
>>> but, the poster says clearly, several times, that his is a 64 bit
>>> system…
>>
>> Yes, he does. That’s why it’s not a Linux kernel bug, but a bug in
>> SYSLINUX/ISOLINUX.
>
> Ok, do we know if that CPU is really 64 bit? Could something there not
> be fully 64 bit? Buses, memory, what else? An hybrid? It is strange.

Everything I’ve read about the Phenom says that it is fully 64-bit.

> Can syslinux be forced to go ahead and ignore its own detection?

I don’t think so.

> Bugzilla, perhaps?

Probably something that should be reported to H. Peter Anvin (he’s the
author of SYSLINUX). It’s more than just openSUSE, so probably not
appropriate to put it in our bugzilla as it needs to be kicked upstream.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On 07/28/2011 10:59 PM, Jim Henderson wrote:

> Accept that you got it wrong, learn from it, and move on. When incorrect
> information is posted, the community self-corrects (that means that
> someone will generally point out the incorrect information and correct
> it). Don’t take it so personally when people call you out when you’ve
> made an error.

relax dude…and, please preach to me…i haven’t taken your attempts
to correct me as a personal affront, instead i took each more and more
confusingly…because i can’t understand this:

with “the 64-bit version displays an error message when the media is
booted that says the system is a 32-bit system” are you saying that
every person who boots an actual, working 64 bits system with a properly
tested 64 bit openSUSE iso sees this wrongly displayed (“SYSLINUX is
misdetecting the 64-bit system”) pop-up?

if that is what you are saying then, i’m just simply amazed that in all
this time here in these fora, it this OP’s thread which is the first
time i’ve seen that mentioned…ever…

now careful, i didn’t write ‘i don’t believe you’ so you don’t have to
chide again “free to try it yourself if you don’t believe me”

i do have to wonder why it is that if everyone booting 64 on a 64 is
seeing that error, then why has it not been fixed already?

or, why is it not mentioned in oldcpu’s excellent FAQs for new to
openSUSE folks…and, why not mentioned in CAF’s excellent videos and
slideshows…

i just wasn’t aware that the 64 bit iso had that predictable
fault…that is all. (that is what i get for installing nothing but 32
since about SuSE 9.3…hmmmm, i don’t remember seeing that pop-up when
i successfully installed SuSE 9.2 64 bit…)

peace.


DD
Caveat-Hardware-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

Hi BF0x,

I have very similar hardware:

CPU: AMD Phenom II X4 955
mainbord: asus M4A79

I have 11.3 64 bit running without issues. I am using 64 bit since 10.0 and never had such a problem.
(I know that message, though. I once tried to install 11.3 64 bit on a “real” 32 bit machine.)

I have also downloaded 11.4 64 bit and yet installed it on my wifes dual-core AMD with MSI board.
On my own machine it performed at least the Installation Media Check properly.

So, if it is a syslinux / isolinux bug it must be very peculiar.

Here is what I’d try first:
Get the 11.3 64 bit version and try that one. If it works, you can make an online upgrade to 11.4.

If you have the same problem again, it might be related to your hardware or firmware.

I don’t know the difference between the Phenom II X4 905 and 955 or our different boards however.
You could try to update the firmware of your board - but that is always a bit of a risk.

Maybe check some hardware fora first if anybody has detected strange differences between 905e and 955 version of that CPU.

rds

kasi