USB 3.0 Hub (IcyBox IB-AC6702 from Via Labs, a Taiwanese Company) will not allow to connect external hard drives to OpenSuses Leap 15.0 (tested with 2,5 inch HDD from Toshiba)
Kernel-Version: 4.12.14-lp150.12.16-default - all current updates installed
The base System is self -made and uses an ASUS Hero VII main board. The external HDD does run without a glith when connected directly to a main board USB-plug (2.0 and 3.0 work). The funny thing is that USB-Flash memory sticks work with and without the Hub. My guess is that there is a time out (based on the reset entry in the kernel log - reset SuperSpeed USB device number 46 using xhci_hcd) which is the line that is different when trying to connect the HDD (I tried several hdd models). Just to make sure the hardware is working I connected the same hdds to a Microsoft Windows 7 Professional running computer (ASUS Hero VII based) which showed that the hdd is working in connection with the HUB.
Any help to make the HUB usable is highly appreciated. I can provide more information. If there is someone who can read the relevant kernel source code and can point me to the proper functions or lines might help me to hunt down the problem myself.
I attached the log-files that I think matter:
lsusb output (using an external USB-3.0 harddisk from Toshiba):
Bus 002 Device 032: ID 2109:8110 VIA Labs, Inc. Hub ← the HUB
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 026: ID 0480:a202 Toshiba America Inc Canvio Basics HDD ← the HDD
Bus 001 Device 028: ID 2109:2811 VIA Labs, Inc. Hub ← the HUB
Bus 001 Device 027: ID 2109:2811 VIA Labs, Inc. Hub ← the HUB
Meldung von
sudo journalctl -f
Sep 01 14:40:52 mylinuxpc kernel: usb 2-4: new SuperSpeed USB device number 40 using xhci_hcd
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4: New USB device found, idVendor=2109, idProduct=8110
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4: Product: USB3.0 Hub
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4: Manufacturer: VIA Labs, Inc.
Sep 01 14:40:53 mylinuxpc kernel: hub 2-4:1.0: USB hub found
Sep 01 14:40:53 mylinuxpc kernel: hub 2-4:1.0: 4 ports detected
Sep 01 14:40:53 mylinuxpc kernel: usb 1-4: new high-speed USB device number 35 using xhci_hcd
Sep 01 14:40:53 mylinuxpc kernel: usb 1-4: New USB device found, idVendor=2109, idProduct=2811
Sep 01 14:40:53 mylinuxpc kernel: usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 01 14:40:53 mylinuxpc kernel: usb 1-4: Product: USB2.0 Hub
Sep 01 14:40:53 mylinuxpc kernel: usb 1-4: Manufacturer: VIA Labs, Inc.
Sep 01 14:40:53 mylinuxpc kernel: hub 1-4:1.0: USB hub found
Sep 01 14:40:53 mylinuxpc kernel: hub 1-4:1.0: 4 ports detected
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4.4: new SuperSpeed USB device number 41 using xhci_hcd
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4.4: New USB device found, idVendor=2109, idProduct=8110
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4.4: Product: USB3.0 Hub
Sep 01 14:40:53 mylinuxpc kernel: usb 2-4.4: Manufacturer: VIA Labs, Inc.
Sep 01 14:40:53 mylinuxpc kernel: hub 2-4.4:1.0: USB hub found
Sep 01 14:40:53 mylinuxpc kernel: hub 2-4.4:1.0: 4 ports detected
Sep 01 14:40:53 mylinuxpc kernel: usb 1-4.4: new high-speed USB device number 36 using xhci_hcd
Sep 01 14:40:54 mylinuxpc kernel: usb 1-4.4: New USB device found, idVendor=2109, idProduct=2811
Sep 01 14:40:54 mylinuxpc kernel: usb 1-4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 01 14:40:54 mylinuxpc kernel: usb 1-4.4: Product: USB2.0 Hub
Sep 01 14:40:54 mylinuxpc kernel: usb 1-4.4: Manufacturer: VIA Labs, Inc.
Sep 01 14:40:54 mylinuxpc kernel: hub 1-4.4:1.0: USB hub found
Sep 01 14:40:54 mylinuxpc kernel: hub 1-4.4:1.0: 4 ports detected
Sep 01 14:40:54 mylinuxpc kernel: usb 2-4: USB disconnect, device number 40
Sep 01 14:40:55 mylinuxpc kernel: usb 2-4.4: USB disconnect, device number 41
Sep 01 14:40:55 mylinuxpc kernel: usb 2-4: new SuperSpeed USB device number 42 using xhci_hcd
Sep 01 14:40:55 mylinuxpc kernel: usb 2-4: New USB device found, idVendor=2109, idProduct=8110
Sep 01 14:40:55 mylinuxpc kernel: usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 01 14:40:55 mylinuxpc kernel: usb 2-4: Product: USB3.0 Hub
Sep 01 14:40:55 mylinuxpc kernel: usb 2-4: Manufacturer: VIA Labs, Inc.
Sep 01 14:40:55 mylinuxpc kernel: hub 2-4:1.0: USB hub found
Sep 01 14:40:55 mylinuxpc kernel: hub 2-4:1.0: 4 ports detected
Sep 01 14:40:56 mylinuxpc kernel: usb 2-4.4: new SuperSpeed USB device number 43 using xhci_hcd
Sep 01 14:40:56 mylinuxpc kernel: usb 2-4.4: New USB device found, idVendor=2109, idProduct=8110
Sep 01 14:40:56 mylinuxpc kernel: usb 2-4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 01 14:40:56 mylinuxpc kernel: usb 2-4.4: Product: USB3.0 Hub
Sep 01 14:40:56 mylinuxpc kernel: usb 2-4.4: Manufacturer: VIA Labs, Inc.
Sep 01 14:40:56 mylinuxpc kernel: hub 2-4.4:1.0: USB hub found
Sep 01 14:40:56 mylinuxpc kernel: hub 2-4.4:1.0: 4 ports detected
as soon as I connect the HDD to the USB-Hub from Via Labs I get the following kernel messages:
journalctl -f
Sep 01 14:47:02 mylinuxpc kernel: usb 2-4: Manufacturer: VIA Labs, Inc.
Sep 01 14:47:02 mylinuxpc kernel: hub 2-4:1.0: USB hub found
Sep 01 14:47:02 mylinuxpc kernel: hub 2-4:1.0: 4 ports detected
Sep 01 14:47:02 mylinuxpc kernel: usb 2-4.4: new SuperSpeed USB device number 45 using xhci_hcd
Sep 01 14:47:02 mylinuxpc kernel: usb 2-4.4: New USB device found, idVendor=2109, idProduct=8110
Sep 01 14:47:02 mylinuxpc kernel: usb 2-4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 01 14:47:02 mylinuxpc kernel: usb 2-4.4: Product: USB3.0 Hub
Sep 01 14:47:02 mylinuxpc kernel: usb 2-4.4: Manufacturer: VIA Labs, Inc.
Sep 01 14:47:02 mylinuxpc kernel: hub 2-4.4:1.0: USB hub found
Sep 01 14:47:02 mylinuxpc kernel: hub 2-4.4:1.0: 4 ports detected
Sep 01 14:47:03 mylinuxpc kernel: usb 2-4.4.4: new SuperSpeed USB device number 46 using xhci_hcd
Sep 01 14:47:03 mylinuxpc kernel: usb 2-4.4.4: New USB device found, idVendor=0480, idProduct=a202
Sep 01 14:47:03 mylinuxpc kernel: usb 2-4.4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 01 14:47:03 mylinuxpc kernel: usb 2-4.4.4: Product: External USB 3.0
Sep 01 14:47:03 mylinuxpc kernel: usb 2-4.4.4: Manufacturer: TOSHIBA
Sep 01 14:47:03 mylinuxpc kernel: usb 2-4.4.4: SerialNumber: 20141214013519F
Sep 01 14:47:03 mylinuxpc kernel: usb-storage 2-4.4.4:1.0: USB Mass Storage device detected
Sep 01 14:47:03 mylinuxpc kernel: scsi host8: usb-storage 2-4.4.4:1.0
Sep 01 14:47:24 mylinuxpc kernel: usb 2-4.4.4: reset SuperSpeed USB device number 46 using xhci_hcd
if I connect the same hdd directly to an usb port of the main board I get the following messages (the connection worked)
Sep 01 14:49:21 mylinuxpc kernel: usb 1-8: new high-speed USB device number 37 using xhci_hcd
Sep 01 14:49:21 mylinuxpc kernel: usb 1-8: New USB device found, idVendor=0480, idProduct=a202
Sep 01 14:49:21 mylinuxpc kernel: usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 01 14:49:21 mylinuxpc kernel: usb 1-8: Product: External USB 3.0
Sep 01 14:49:21 mylinuxpc kernel: usb 1-8: Manufacturer: TOSHIBA
Sep 01 14:49:21 mylinuxpc kernel: usb 1-8: SerialNumber: 20141214013519F
Sep 01 14:49:21 mylinuxpc kernel: usb-storage 1-8:1.0: USB Mass Storage device detected
Sep 01 14:49:21 mylinuxpc kernel: scsi host8: usb-storage 1-8:1.0
Sep 01 14:49:26 mylinuxpc kernel: scsi 8:0:0:0: Direct-Access TOSHIBA External USB 3.0 5438 PQ: 0 ANSI: 6
Sep 01 14:49:26 mylinuxpc kernel: sd 8:0:0:0: Attached scsi generic sg7 type 0
Sep 01 14:49:26 mylinuxpc kernel: sd 8:0:0:0: [sdg] 3907029164 512-byte logical blocks: (2.00 TB/1.82 TiB)
Sep 01 14:49:26 mylinuxpc kernel: sd 8:0:0:0: [sdg] Write Protect is off
Sep 01 14:49:26 mylinuxpc kernel: sd 8:0:0:0: [sdg] Mode Sense: 23 00 00 00
Sep 01 14:49:26 mylinuxpc kernel: sd 8:0:0:0: [sdg] Write cache: enabled, read cache: enabled, doesn’t support DPO or FUA
Sep 01 14:49:26 mylinuxpc kernel: sdg: sdg1
Sep 01 14:49:26 mylinuxpc kernel: sd 8:0:0:0: [sdg] Attached SCSI disk
Sep 01 14:49:27 mylinuxpc dolphin[3533]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[3260]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[3493]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[21270]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[3186]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc kdeinit5[2842]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[3084]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc krunner[2888]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[5370]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[3495]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[3235]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc org_kde_powerdevil[2944]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc baloo_file[2886]: “/org/freedesktop/UDisks2/drives/TOSHIBA_External_USB_3_2e0_20141214013519F” has new interfaces: (“org.freedesktop.UDisks2.Drive”)
Sep 01 14:49:27 mylinuxpc dolphin[3084]: QObject::connect: invalid null parameter
Sep 01 14:49:27 mylinuxpc dolphin[3186]: “/org/freedesktop/UDisks2/block_devices/sdg” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.PartitionTable”)
Sep 01 14:49:27 mylinuxpc dolphin[3084]: “/org/freedesktop/UDisks2/block_devices/sdg” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.PartitionTable”)
Sep 01 14:49:27 mylinuxpc dolphin[3260]: “/org/freedesktop/UDisks2/block_devices/sdg” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.PartitionTable”)
Sep 01 14:49:27 mylinuxpc dolphin[3235]: “/org/freedesktop/UDisks2/block_devices/sdg” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.PartitionTable”)
…
cut
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Sep 01 14:49:27 mylinuxpc dolphin[5370]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc kdeinit5[2842]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc org_kde_powerdevil[2944]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[21270]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc krunner[2888]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[3260]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[3235]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[3495]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[3493]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[3533]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[3084]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc dolphin[3186]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc baloo_file[2886]: “/org/freedesktop/UDisks2/block_devices/sdg1” has new interfaces: (“org.freedesktop.UDisks2.Block”, “org.freedesktop.UDisks2.Filesystem”, “org.freedesktop.UDisks2.Partition”)
Sep 01 14:49:27 mylinuxpc kdeinit5[2842]: QObject::connect: invalid null parameter
as said above the connection works without a glitch.
The difference in both scenarios is the kernel message
Sep 01 14:47:24 mylinuxpc kernel: usb 2-4.4.4: reset SuperSpeed USB device number 46 using xhci_hcd
that does not appear if the connection works.