opensuse is freezing

Hi,

I login to Opensuse. But screen freezes 5-6 minutes later, and I have to restart my computer.

I’ve successfully download and applied all the upgrade files from YAST but problem still continues.

Since I’m not so familiar with Opensuse and Linux world, can you help me about this issue? What is the problem with my computer?

I’m using dual OS , 64-bit Opensuse and Windows-7 64 bit. I don’t have this kind of problem on windows.

On 04/21/2011 12:36 AM, ufuk35 wrote:
>
> I login to Opensuse. But screen freezes 5-6 minutes later, and I have
> to restart my computer.

i wonder what you mean by freeze? like, what happens if you wait five
minutes, does it unfreeze? (i ask because if it is a new install you
may be running into the desktop indexer soaking up too much cpu…

try this: boot the computer and then hit Alt-F2, in the pop up at the
top center of the screen there is a blank you type into, instead of that
click on the first little icon to the blank’s left (looks kinda like a
chart line) and up will pop a System Activity read out…watch it for
those five or six minutes…

as things change in your system you will see different things taking
differnt amounts of the CPU…what i want to know is what shows as the
top user when openSUSE “freezes”…and, then please watch it for a while
and tell us if the system monitor continues changing even though you
can’t use your mouse or keys…

and, if so…what happens if you just wait a while…does the big user
get finished and then you can use your mouse again…or what?


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

I’ve also had a problem with screen freezing, but not immediately after logging-in. It happened to me when I used many desktop applications (I’m a KDE user, btw). I’ve read there was a bug in 11.3 and tried some tips - now it doesn’t freeze as often.

It’s a good idea to disable automatic updates for openSuse, that might be an issue.

On desktop, when I click Alt+F2 “run application” windows is opening. But there is nothing like something like chart line? What am I missing?

On 04/21/2011 09:36 PM, ufuk35 wrote:
> On desktop, when I click Alt+F2 “run application” windows is opening.
> But there is nothing like something like chart line? What am I missing?

maybe you are missing telling us what operation system and version you
are using, and what desktop environment you are using…and, i therefore
i assumed you use what i use [see mine in my sig]–when i click on
Alt+F2 i see this
http://www.imagebam.com/image/e666ff129049669
top center of my screen…

so, tell the folks here what you are running…i don’t know the command
line to launch a system activity monitor in all of the available desktops…

try this: open a terminal and type/enter:


top

that should work on every Linux on the planet…


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

I’m using 64-bit Opensuse 11.4 with GNOME desktop.

I tried what you have told me:
At first, I had been using my computer for 30 minutes, suddenly freezed, so I had to restart my computer.

After the second login, I have tried “top” code and statsitics windows was open. I was checking the values, then maybe 1 minute later it freezed. But the statistics values are being changed every second although the screen was freezed. It seems somehow Opensuse OS is still running.
Since it freezed, I couldn’t take the screenshot but I realized a fixed value on the performance window:

User PR NI VIRT RES SHR S %CPU %MEM TIME COMMAND
root 20 0 12460 812 668 S 0 0 0:01:32 init

And top of the windows it was written

CPU(s): 0.0% us 0.3%sy 0.10% ni 99.7% id 0.0% wa…

On 04/22/2011 09:36 PM, ufuk35 wrote:
>
> It seems somehow Opensuse OS is still running.

that means the operating system is not frozen…instead it is probably a
desktop or graphics problem

> User PR NI VIRT RES SHR S %CPU %MEM TIME COMMAND
> root 20 0 12460 812 668 S 0 0 0:01:32
> init

that doesn’t tell me much because it shows zero CPU…at the first
moments of the freeze was there a line with a high CPU using something,
if so what was the name of the program (in the “COMMAND” column)…

and, can you confirm that you did this prior to beginning the install:
http://dl.dropbox.com/u/10573557/11.3%20Install/1.jpg
if not, check the install media now, if it is corrupted that could VERY
easily be the underlying cause of this problem…

and, from your posts so far i can’t see if this is a first time install
of openSUSE (or Linux) or an upgrade from a previous install…if an
upgrade, the way you upgraded might have left gremlins laying around
to kill your new system…

and, tell us more about your hardware…like maybe you have a wireless
keyboard that is not working well with Linux, and if you plug in a
different one, all will be swell…etc etc etc

or maybe it is just a video driver problem, see here:
http://tinyurl.com/23mgej6 and http://tinyurl.com/37v9y7m

the bottom line: at this point i have no idea what might be the
cause…you say you have “applied all the upgrade files” but, i wonder
what other programs or tweaks you might have applied also…some can
interfere and cause problems…

please show us the output of entering the following into a terminal


zypper lr -d

and copy/paste the output back to this thread using the instructions
here: http://goo.gl/i3wnr

with that we might get an idea of where to look…


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

If it is a graphic card problem, how can I check if the correct driver is installed or not?

Actually the screen changes every second and the time of the problem is not accurate so I cannot catch it.

Yes, I definitely checked the media. My DVD was OK!

I’ve just upgraded what Opensuse suggested me in control panel menu in YAST. Also additionally I’ve installed Pidgin. That’s all.

I have more to tell you about this part:
At the beginning, I’ve installed Windows7 and Ubuntu on this computer. But this freezing problem was happening on both systems. Then I figured out problematic on-board LAN causes this problem. I disabled problematic LAN in BIOS and inserted another NIC into my mainboard and started using it. After this operation windows is OK but the problem continued on Ubuntu. So that’s why I’ve installed Opensuse. But as you see problem continues with Opensuse also. So can disabled on-board NIC cause this problem?

General hardware items are PS2 keyboard and mouse, ASUS mainboard P7P55D-E PRO and Sapphire ATI HD Radeon 4830 graphic card.

Here is the output you requested:


ufuk@dhcppc3:~/Desktop> zypper lr -d 
 # | Alias                            | Name                             | Enabled | Refresh | Priority | Type   | URI                                                                  | Service 
 --+----------------------------------+----------------------------------+---------+---------+----------+--------+----------------------------------------------------------------------+-------- 
 1 | Updates-for-openSUSE-11.4-11.4-0 | Updates for openSUSE 11.4 11.4-0 | Yes     | Yes     |   99     | rpm-md | [Index of /update/11.4](http://download.opensuse.org/update/11.4/)                            |         
 2 | openSUSE-11.4-11.4-0             | openSUSE-11.4-11.4-0             | Yes     | No      |   99     | yast2  | cd:///?devices=/dev/disk/by-id/ata-LITE-ON_DVDRW_SHM-165P6S,/dev/sr0 |         
 3 | repo-debug                       | openSUSE-11.4-Debug              | No      | Yes     |   99     | NONE   | [Index of /debug/distribution/11.4/repo/oss](http://download.opensuse.org/debug/distribution/11.4/repo/oss/)       |         
 4 | repo-debug-update                | openSUSE-11.4-Update-Debug       | No      | Yes     |   99     | NONE   | [Index of /debug/update/11.4](http://download.opensuse.org/debug/update/11.4/)                      |         
 5 | repo-non-oss                     | openSUSE-11.4-Non-Oss            | Yes     | Yes     |   99     | yast2  | [Index of /distribution/11.4/repo/non-oss](http://download.opensuse.org/distribution/11.4/repo/non-oss/)         |         
 6 | repo-oss                         | openSUSE-11.4-Oss                | Yes     | Yes     |   99     | yast2  | [Index of /distribution/11.4/repo/oss](http://download.opensuse.org/distribution/11.4/repo/oss/)             |         
 7 | repo-source                      | openSUSE-11.4-Source             | No      | Yes     |   99     | NONE   | [Index of /source/distribution/11.4/repo/oss](http://download.opensuse.org/source/distribution/11.4/repo/oss/)      |         
 ufuk@dhcppc3:~/Desktop>  

There is a note about Gnome and the latest suse release right at the start of the forum at the top. You might try looking there.

If your new to linux and don’t want much more than what windows usually offers you could try Kubutu which uses the KDE desktop and is really easy to install. For me though it doesn’t allow me to do many things that I usually do but it does seem to be a painless route. The whole of KDE now is a little like that in any case.

Alternatively you could try 11.4 with the kde desktop. Then you may find that you have to ask about updates not working and slow web browsers.

John

On 04/23/2011 02:36 PM, ufuk35 wrote:
>
> If it is a graphic card problem, how can I check if the correct driver
> is installed or not?

if you can click on My Computer you can learn the name/model of your
graphics set up as well as the driver being used, if you have either ATI
or nvidia it is almost always useful to switch from the open source
driver to the company made one, look her for much detail:
http://tinyurl.com/37v9y7m, http://tinyurl.com/23mgej6 and many other
posts in these forums…

careful: do NOT go out on the wide net because you will find how-tos
for Ubuntu, Red Hat and others and they (mostly) will KILL your system…

in fact, seek openSUSE 11.4 solutions…because most (if not all) 11.1
solutions won’t help you at all…

>
> Actually the screen changes every second and the time of the problem is
> not accurate so I cannot catch it.

yep, if it is going to show anything yo have to be watching when the
freeze happens…it might be just a short burst of something starting
up, and going to sleep…

> I have more to tell you about this part:
> At the beginning, I’ve installed Windows7 and Ubuntu on this computer.
> But this freezing problem was happening on both systems. Then I figured
> out problematic on-board LAN causes this problem. I disabled problematic
> LAN in BIOS and inserted another NIC into my mainboard and started using
> it. After this operation windows is OK but the problem continued on
> Ubuntu. So that’s why I’ve installed Opensuse. But as you see problem
> continues with Opensuse also. So can disabled on-board NIC cause this
> problem?

on, now (maybe) we know where to begin (unless it is a graphics
problem…since you have an ATI graphics take the steps to get the best
driver loaded…no matter if you also have a networking problem…

i wonder if your new NIC is 64 bit capable and if it has a 64 bit
driver, and if that driver is stable or flakey, or maybe and and and…

there are some really savvy networking gurus around here (but, that
ain’t me) i suggest you start a new thread in the networking forum
<http://forums.opensuse.org/english/get-technical-help-here/network-internet/>
with a subject like “Suspected NIC caused system freeze”

be sure and reference this thread
<http://forums.opensuse.org/showthread.php?t=458425> and give all
details of the hardware, trouble with ubuntu/win7 and now openSUSE…

WAIT: you need to do three things before you start a new thread (maybe
it isn’t a networking card problem):

  1. take a look at the logs that might have noted an error just before
    or during the ‘freeze’…try this:
  • press Alt+F2 type in

gnomesu gedit /var/log/messages

  • you will be asked for the root password, give it…

  • when the file opens be careful and try not to make any changes to
    it…you ARE root…navigate down to the bottom of the file and and then
    search (using the gedit menu) backwards for the word “error” or
    “panic” and see if the date and times in the far left edge are near any
    of the ‘freezes’ you had…if so, please gather up a few lines either
    side of each of those and copy past them back into this thread (again,
    inside the code tags like you did with the “zypper lr -d” **do NOT try
    to send the whole messages file…nor even 50 lines from it…

  • when you have collected what might be useful close gedit without
    saving the file…

  1. take a look at all the problems folks have had with that mother board
    here <http://tinyurl.com/3qybejx> and see if you can find a common
    thread, and maybe a solution…AND!!

  2. go to the asus site and see if there is a bios update for that board,
    maybe it was born with broken built in networking, and that was later
    fixed…if so, update the bios…

> ufuk@dhcppc3:~/Desktop> zypper lr -d

thanks for sending that list, but unfortunately i learned nothing from it…


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

BIOS is up to date, and I’ve installed the latest drivers from ATI web site according to instructions. But the problem still continues :frowning:

I’ve checked the messages, here is the related output:


Apr 23 21:18:50 dhcppc3 pulseaudio[2416]: module-x11-xsmp.c: Failed to  open connection to session manager: Could not open network socket
Apr  23 21:18:50 dhcppc3 pulseaudio[2416]: module.c: Failed to load  module  "module-x11-xsmp" (argument: "display=:0 session_manager=local/linux-0mhz:@/tmp/.ICE-unix/1856,unix/linux-0mhz:/tmp/.ICE-unix/1856"): initialization failed.
Apr 23 21:18:54 dhcppc3 kernel:    61.476704] EXT4-fs (sda3): re-mounted. Opts: acl,user_xattr,commit=0
Apr 23 21:19:13 dhcppc3 dhclient: XMT: Solicit on eth0, interval 59410ms.
Apr 23 21:20:13 dhcppc3 dhclient: XMT: Solicit on eth0, interval 115560ms.
Apr 23 21:22:08 dhcppc3 dhclient: XMT: Solicit on eth0, interval 117310ms.
Apr  23 21:22:45 dhcppc3 kernel:   292.097012] npviewer.bin[6252]: segfault  at 418 ip 00000000f5eecd36 sp 00000000ffbbc328 error 6 in  libflashplayer.so[f5c7f000+b5f000]
Apr 23 21:23:39 dhcppc3 kernel:   346.287629] npviewer.bin[6953]:  segfault at 418 ip 00000000f5e83d36 sp 00000000ffed8638 error 6 in  libflashplayer.so[f5c16000+b5f000]
Apr 23 21:23:45 dhcppc3  kernel:   351.626525] npviewer.bin[6989]: segfault at 0 ip  00000000f5f82951 sp 00000000ff9c4b90 error 4 in  libflashplayer.so[f5bba000+b5f000]
Apr 23 21:24:06 dhcppc3 dhclient: XMT: Solicit on eth0, interval 129400ms.
Apr 23 21:26:15 dhcppc3 dhclient: XMT: Solicit on eth0, interval 114400ms.
Apr 23 21:28:10 dhcppc3 dhclient: XMT: Solicit on eth0, interval 110420ms.
Apr 23 21:28:44 dhcppc3 kernel:   650.994399] npviewer.bin[7026]:  segfault at 0 ip 00000000f6056951 sp 00000000ff8b4f70 error 4 in  libflashplayer.so[f5c8e000+b5f000]
Apr 23 21:28:51 dhcppc3  kernel:   657.484470] npviewer.bin[7084]: segfault at 418 ip  00000000f5e8fd36 sp 00000000fff84558 error 6 in  libflashplayer.so[f5c22000+b5f000]
Apr 23 21:30:00 dhcppc3 dhclient: XMT: Solicit on eth0, interval 108190ms.
Apr 23 21:31:48 dhcppc3 dhclient: XMT: Solicit on eth0, interval 119700ms.
Apr 23 21:33:48 dhcppc3 dhclient: XMT: Solicit on eth0, interval 129070ms.

What do you think?

On 04/23/2011 09:06 PM, ufuk35 wrote:
>
> I’ve checked the messages, here is the related output:
> Apr 23 21:22:45 … segfault … libflashplayer.so
> Apr 23 21:23:39 … segfault … libflashplayer.so
> Apr 23 21:23:45 … segfault … libflashplayer.so
> etc
>
> What do you think?

i think if you closed your browser and its running Flash movie (or
whatever) you system wouldn’t freeze…

OR, make sure the Flash you have installed is the one you should have
installed…

first, read the paragraph in this new-guide which begins with
“IMPORTANT” http://tinyurl.com/33qc9vu

then you will know why i ask you to open YaST, go Software Repositories
and disable all but oss, non-oss, update and packman (and leave them
disabled unless you are certain another is needed)…

then, close the Software Repo section and open the Software Management
section, and type into the search block where you should see two items
(flash-player and pullin-flash-player) with a check mark…right click
on each of those and click to “update”, accept the license agreement and
click the “Accept” button at the bottom of the YaST window…let YaST
complete the installation (it will say “Done” and either close that
window or again show it with an empty search blank–if the latter just
close the window)

and then open the YaST module named “Online Update”…maybe there will
be a long list of software, maybe one of those is flash player or pullin
(maybe not) whatever, install everything on the list …

and, then i think after a reboot you might have no more freezes, maybe

if you do, note the time of the freeze and then check your
/var/log/messages and come back, with the troublesome bits around the
problem time…there is another thing or three to try…


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

When I right click on flash player softwares I don’t see “update,” there is just re-instalk.

Also under Software Repositories there is nothing special except what you have mentiones.

Also no more available updates.

There are the outputs of latest crash.

Apr 24 18:20:56 dhcppc3 smartd[4056]: smartd has fork()ed into background mode. New PID=4056.
Apr 24 18:20:56 dhcppc3 SuSEfirewall2: Setting up rules from /etc/sysconfig/SuSEfirewall2 ...
Apr 24 18:20:56 dhcppc3 SuSEfirewall2: Firewall rules successfully set
Apr 24 18:20:56 dhcppc3 kernel:    40.476755] bootsplash: status on console 0 changed to on
Apr 24 18:20:57 dhcppc3 avahi-daemon[3636]: Service "dhcppc3" (/etc/avahi/services/udisks.service) successfully established.
Apr 24 18:20:57 dhcppc3 avahi-daemon[3636]: Service "dhcppc3" (/etc/avahi/services/ssh.service) successfully established.
Apr 24 18:20:57 dhcppc3 avahi-daemon[3636]: Service "dhcppc3" (/etc/avahi/services/sftp-ssh.service) successfully established.
Apr 24 18:21:03 dhcppc3 kernel:    47.753705] psmouse.c: Wheel Mouse at  isa0060/serio1/input0 lost synchronization, throwing 3 bytes away.
Apr 24 18:21:05 dhcppc3 kernel:    49.476763] CE: hpet3 increased min_delta_ns to 7500 nsec
Apr 24 18:21:05 dhcppc3 kernel:    49.476771] CE: hpet3 increased min_delta_ns to 11250 nsec
Apr 24 18:21:07 dhcppc3 dhclient: XMT: Solicit on eth0, interval 29210ms.
Apr 24 18:21:36 dhcppc3 kernel:    80.481784] CE: hpet5 increased min_delta_ns to 7500 nsec
Apr 24 18:21:36 dhcppc3 kernel:    80.481792] CE: hpet5 increased min_delta_ns to 11250 nsec
Apr 24 18:21:36 dhcppc3 dhclient: XMT: Solicit on eth0, interval 55510ms.
Apr  24 18:21:39 dhcppc3 gnomesu-pam-backend: The gnome keyring socket is  not owned with the same credentials as the user login:  /tmp/keyring-rpCVtW/control
Apr 24 18:21:39 dhcppc3 gnomesu-pam-backend: gkr-pam: couldn't unlock the login keyring.


On 04/24/2011 06:06 PM, ufuk35 wrote:
>
> When I right click on flash player softwares I don’t see “update,” there
> is just re-instalk.

ok, then re-install

> There are the outputs of latest crash.
>
> Apr 24 18:20:56 dhcppc3 smartd[4056]: smartd has fork()ed into background mode. New PID=4056
>[snip]

i don’t see any crash in that…did the screen freeze, or what? did you
have top running and watching it?


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
Q: What do you get if you divide the circumference of a jack-o-lantern
by its diameter?
A: Pumpkin Pi!

At my last attempt, I had been using my computer succesfully for 30 minutes, then it freezed again. :frowning:

I re-installed flash but nothing has changed.

I monitored top screen, it was written Xorg and metacity for a moment whne it freezed. But since the values of top screesn are changes everytin 2-3 seconds, every value is temporary.

Freeze means, I cannot use the mouse , it dosn not move or I cannot type anything with keyboard. I cannot do anything except pushing reset button of the computer :frowning:

On 04/24/2011 02:06 PM, ufuk35 wrote:
>
> At my last attempt, I had been using my computer succesfully for 30
> minutes, then it freezed again. :frowning:
>
> I re-installed flash but nothing has changed.
>
> I monitored top screen, it was written Xorg and metacity for a moment
> whne it freezed. But since the values of top screesn are changes
> everytin 2-3 seconds, every value is temporary.
>
> Freeze means, I cannot use the mouse , it dosn not move or I cannot
> type anything with keyboard. I cannot do anything except pushing reset
> button of the computer :frowning:

Once you get your system setup so that the crash will occur, immediately switch
to the logging console by typing CTRL-ALT-F10. That screen will have the only
indication of the crash. You will have to write down the info or take a photo
and post that.

Your previous posting had only normal messages - no crash there.

> Once you get your system setup so that the crash will occur, immediately
> switch to the logging console by typing CTRL-ALT-F10.

@ufuk35, by that he means: when the crash occurs hold down the Ctrl and
Alt keys, and press F10

the screen will switch to a full screen terminal…write/photo and
post…put the photo at http://paste.opensuse.org,
http://www.imagebam.com/ or similar and post the URL here…


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
Q: What do you get if you divide the circumference of a jack-o-lantern
by its diameter?
A: Pumpkin Pi!

On 04/24/2011 04:53 PM, DenverD wrote:
>> Once you get your system setup so that the crash will occur, immediately
>> switch to the logging console by typing CTRL-ALT-F10.
>
> @ufuk35, by that he means: when the crash occurs hold down the Ctrl and Alt
> keys, and press F10
>
> the screen will switch to a full screen terminal…write/photo and post…put
> the photo at http://paste.opensuse.org, http://www.imagebam.com/ or similar and
> post the URL here…

No, the switch must be done BEFORE the crash. Once you get a crash it is too
late to type anything.

On 04/25/2011 01:22 AM, Larry Finger wrote:
> No, the switch must be done BEFORE the crash. Once you get a crash it is
> too late to type anything.

ah! yes of course (slaps forehead TWICE…ate too much rabbit)…sorry!

@Larry, thanks for your help here…much appreciated…i’m just about
past ‘out of ideas’]


CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
Q: What do you get if you divide the circumference of a jack-o-lantern
by its diameter?
A: Pumpkin Pi!

I don’t know when it will freeze, so pressing ctrl+alt+f10 is not working after freezing. It freezes maybe 5 minutes later, maybe 30 minutes later.

But this time I figured out something. I didn’t restart my computer when it freezed, I pluged in a mouse into the USB port and it worked! So I think my existing mous & keyboard is somehow freezing. Any suggestions? My existing mouse and keyboard are working from PS2 port.

Also is there any way to open ctrl+alt+f10 clack screen from a menu which I can click with my running mouse or any command that I can copy and past it into the terminal?