OpenSUSE freezes randomly on an Acer Aspire 7520

sjoewert300 · April 24, 2009, 9:07pm

Hello,

I own an Acer Aspire 7520 (nVidia 7000m graphics) laptop which runs OpenSUSE 11.1 and I’m very happy with it, but there is one problem.

The system freezes at randomly. What happens is that everything halts (still see the desktop (windows)) except for the mouse, which is still moving.
I don’t have any clue why this is happening… Maybe it’s Compiz but I’m not sure…

Is there anyone with the same issue who has the solution to this?

Thanks in advance.

Grtz,
sjoewert

P.S. sorry for my English…

caf4926 · April 24, 2009, 10:01pm

Maybe it’s Compiz? You ask.
Why not try without it.

But having said that, it should work really.
Any more detail in the information would help. KDE/Gnome?

sjoewert300 · April 25, 2009, 12:43pm

I’m now working without Compiz turned on, and therefore didn’t have any problems…
But I’m not sure wether I can say the problem is caused by Compiz, so I’m still trying.

I’m sorry I didn’t tell enough information… I’m quite new to this forum so thats why.
I’ve installed OpenSUSE 11.1 with Gnome desktop…

Grtz

caf4926 · April 25, 2009, 8:40pm

Thing is too, just to say Acer Aspire means nothing to me, unless I google it and then it’s still not accurate really. Put some detail about the machine: RAM, Processor etc…
I don’t run Gnome. But for me KDE4 and Compiz work fine. have you installed the Nvidia driver?

Use a su terminal and do:

lspci

find the part about your graphics, it’s near the beginning of the output, post it here.

Then do this for the graphics again, same part:

lspci -k

This will give us more info. Post here.

What happens when you run this command from a terminal

glxgears

NVIDIA - openSUSE

sjoewert300 · April 27, 2009, 9:19pm

 lspci

00:00.0 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.0 ISA bridge: nVidia Corporation MCP67 ISA Bridge (rev a2)
00:01.1 SMBus: nVidia Corporation MCP67 SMBus (rev a2)
00:01.2 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.3 Co-processor: nVidia Corporation MCP67 Co-processor (rev a2)
00:02.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
00:02.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
00:04.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
00:04.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
00:06.0 IDE interface: nVidia Corporation MCP67 IDE Controller (rev a1)
00:07.0 Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1)
00:08.0 PCI bridge: nVidia Corporation MCP67 PCI Bridge (rev a2)
00:09.0 IDE interface: nVidia Corporation MCP67 AHCI Controller (rev a2)
00:0a.0 Ethernet controller: nVidia Corporation MCP67 Ethernet (rev a2)
00:0c.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
00:0d.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
00:12.0 VGA compatible controller: nVidia Corporation GeForce 7000M (rev a2) (rev a2)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:04.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
01:04.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
01:04.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
01:04.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
01:04.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
05:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)

 lspci -k

00:00.0 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.0 ISA bridge: nVidia Corporation MCP67 ISA Bridge (rev a2)
00:01.1 SMBus: nVidia Corporation MCP67 SMBus (rev a2)
00:01.2 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.3 Co-processor: nVidia Corporation MCP67 Co-processor (rev a2)
00:02.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
00:02.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
00:04.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
00:04.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
00:06.0 IDE interface: nVidia Corporation MCP67 IDE Controller (rev a1)
00:07.0 Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1)
00:08.0 PCI bridge: nVidia Corporation MCP67 PCI Bridge (rev a2)
00:09.0 IDE interface: nVidia Corporation MCP67 AHCI Controller (rev a2)
00:0a.0 Ethernet controller: nVidia Corporation MCP67 Ethernet (rev a2)
00:0c.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
00:0d.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
00:12.0 VGA compatible controller: nVidia Corporation GeForce 7000M (rev a2) (rev a2)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:04.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
01:04.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
01:04.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
01:04.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
01:04.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
05:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)

When I type glxgears in Gnome terminal, I get a lovely window with three spinning gears in reb, green and blue…

I’ve installed the x11-video-nvidiaG02 and nvidia-gfxG02-kmp-KERNEL packages for the nVidia 7000m card… I’m (almost) sure it’s the right driver, because I can run the full 1440x900 resolution.

Info about the machine:
3GB DDR2
160GB HDD
Amd Athlon 64 x2 dual-core processor TK-57 (1,9GHZ, 2x256KB L2 cache)
up to 1407MB shared memory to the nVidia
Atheros 5007eg wireless lan card…

I hope you now got enough information about the machine…

Thank you for all your help so far…

Grtz

caf4926 · April 27, 2009, 9:55pm

It seems like your graphics is installed ok, though your lspci -k was certainly not done correctly, maybe you pasted the wrong info.

sjoewert300 · April 27, 2009, 10:28pm

 sudo /sbin/lspci -k

:~> sudo /sbin/lspci -k
root’s password:
00:00.0 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.0 ISA bridge: nVidia Corporation MCP67 ISA Bridge (rev a2)
00:01.1 SMBus: nVidia Corporation MCP67 SMBus (rev a2)
00:01.2 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.3 Co-processor: nVidia Corporation MCP67 Co-processor (rev a2)
00:02.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:02.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:04.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:04.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:06.0 IDE interface: nVidia Corporation MCP67 IDE Controller (rev a1)
Kernel driver in use: pata_amd
Kernel modules: amd74xx, pata_amd
00:07.0 Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1)
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
00:08.0 PCI bridge: nVidia Corporation MCP67 PCI Bridge (rev a2)
00:09.0 IDE interface: nVidia Corporation MCP67 AHCI Controller (rev a2)
Kernel driver in use: ahci
Kernel modules: ahci
00:0a.0 Ethernet controller: nVidia Corporation MCP67 Ethernet (rev a2)
Kernel driver in use: forcedeth
Kernel modules: forcedeth
00:0c.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
Kernel driver in use: pcieport-driver
Kernel modules: shpchp
00:0d.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
Kernel driver in use: pcieport-driver
Kernel modules: shpchp
00:12.0 VGA compatible controller: nVidia Corporation GeForce 7000M (rev a2) (rev a2)
Kernel driver in use: nvidia
Kernel modules: nvidia, nvidiafb
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
Kernel driver in use: k8temp
Kernel modules: k8temp
01:04.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
Kernel driver in use: ohci1394
Kernel modules: ohci1394
01:04.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
Kernel driver in use: sdhci-pci
Kernel modules: sdhci-pci
01:04.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
Kernel driver in use: ricoh-mmc
Kernel modules: ricoh_mmc
01:04.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
01:04.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
05:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
Kernel driver in use: ath5k_pci
Kernel modules: ath5k

caf4926 · April 28, 2009, 4:22am

I have absolutely no experience with Gnome and Compiz in openSUSE. But your 3D seems fine and the kernel module is ok for the video driver. I use Compiz in kde4 on my laptop with no issues to report. If a gnome user doesn’t come in on this, start a new thread with Compiz in the title.

sjoewert300 · April 28, 2009, 8:52am

Okay, I’ll start a new thread, but I’ve got one question left for you.

Could it really be that the problem is caused by Gnome? I always think gnome is a shell around the operating system, and has nothing to do with the programs installed on the machine.

Also, should I try KDE instead of Gnome and watch whether the problem still occurs? If yes, is there an easy way to switch between these two desktops?

Again thanks for your time and help.

Grtz

caf4926 · April 28, 2009, 9:18am

You need to disable auto login to switch between desktops:
Disable Auto-Login - openSUSE Forums

To install kde4
first add these repos:

kde4.2 Desktop
Index of /repositories/KDE:/42/openSUSE_11.1

kde4.2 Community
Index of /repositories/KDE:/KDE4:/Community/openSUSE_11.1_KDE_42

Then go to software management
select patterns filter and tick kde4 desktop - it should automatically add kde4base too.
accept

if you get dependency issues - post them here. You can save the error to file with the expert button.

sjoewert300 · April 28, 2009, 10:14am

Thank you…
Now I’ve installed KDE 4 to my computer and login to a KDE4 session.
In KDE when I try to start for example Evolution (which belongs to Gnome I believe) all the desktop-effects turn off, and all the title bars of the windows disappear, but you can still use the program (without title-bars).
???

Grtz

caf4926 · April 28, 2009, 1:31pm

Check under: Config desktop - General tab - Default Applications - Window Manager
See that it is set to use kwin

sjoewert300 · April 28, 2009, 10:45pm

I actually don’t get anything out of this post… I’m sorry to say so… Where do I find Config desktop or anything??

Grtz

caf4926 · April 29, 2009, 3:56am

From the start/menu button in lower left of screen - mine is here
http://thumbnails7.imagebam.com/3410/c753e034098874.gif](http://www.imagebam.com/image/c753e034098874/)

Or in the search bar type configure desk

sjoewert300 · April 29, 2009, 9:31am

Okay thanks, I use the Dutch translation of OpenSUSE so that’s why I couldn’t find it…

It was set to Compiz, and I set it to Kwin… Now the windows seem to work fine…

But the problem was a freezing system while Compiz was turned on… I’ll try out KDE for another while and see whether it freezes again…

Grtz

caf4926 · April 29, 2009, 11:13am

Some of the effects you might want and can’t just figure where the settings are. Look here:
http://thumbnails13.imagebam.com/2728/7cfdd827279032.gif](http://www.imagebam.com/image/7cfdd827279032)

sjoewert300 · April 29, 2009, 2:23pm

Okay!! I see… But sometimes the problem is still there (no title bars, etc.)… And Gnome (the desktop is like most actually) is still freezing sometimes… I don’t know why, and how…

Maybe you’ve got any other ideas about how to solve it.? I’d really love it!!

Thanks
Grtz

caf4926 · April 29, 2009, 2:34pm

No title bars even in kde4?

Post result of terminal:

zypper lr

sjoewert300 · April 29, 2009, 3:19pm

Now the title bars don’t seem to disappear any more… The problem only appeared in KDE…
In Gnome the freezing of the system is still the problem…

zypper lr:

#  | Alias                | Naam                  | Ingeschakeld | Vernieuwen
---+----------------------+-----------------------+--------------+-----------
1  | 11.1                 | nVidia                | Ja           | Ja
2  | KDE:KDE4:Community   | KDE:KDE4:Community    | Ja           | Ja
3  | Libdvdcss repository | Libdvdcss repository  | Ja           | Ja
4  | Packman Repository   | Packman Repository    | Ja           | Ja
5  | openSUSE 11.1-0      | openSUSE 11.1-0       | Ja           | Nee
6  | openSUSE_11.1        | openSUSE_11.1         | Ja           | Ja
7  | openSUSE_11.1_1      | openSUSE_11.1         | Ja           | Ja
8  | openSUSE_11.1_KDE_42 | openSUSE_11.1_KDE_42  | Ja           | Ja
9  | repo-debug           | openSUSE-11.1-Debug   | Nee          | Ja
10 | repo-non-oss         | openSUSE-11.1-Non-Oss | Ja           | Ja
11 | repo-oss             | openSUSE-11.1-Oss     | Ja           | Ja
12 | repo-source          | openSUSE-11.1-Source  | Nee          | Ja
13 | repo-update          | openSUSE-11.1-Update  | Ja           | Ja

Ja = Yes, Nee = No

Grtz…

caf4926 · April 29, 2009, 4:25pm

repo 2 in that list kde4 community

should be:
Index of /repositories/KDE:/KDE4:/Community/openSUSE_11.1_KDE_42

check and make sure it’s the 42 version. If not - delete repo 2 and add this one in.
I’m not saying this is the source of your issues, but I just want you to be correct.

Make sure in Software Management - filter by repo. There are no red or blue packages showing. Use update all in this list Unconditionally if there are quite a number as marking them individually can be pain, if they are just blue, do update all if newer avail.