[openSUSE 12.1] Random freezes

i am using a fresh install of openSUSE 12.1 with the Gnome environment and experience random crashes. During such a crash, sound is looped, the desktop is frozen en no input is captured. REISUB and the reset button do not work anymore and the only way to continue is by shutting down the computer completely. The freezes appear only when I am working on the computer (I left it on a whole night, no problem at all) and the following applications have been running during multiple freezes: FireFox, Multimedia applications (Banshee, Totem & VLC), Eclipse & PDF Readers. However, since REISUB is not working I do now also suspect that something else is wrong (seems like the kernel crashes / loops?). Does anyone have any idea how I can fix this problem? I have had this problem for a long time now (I actually switched to openSUSE from Fedora, because Fedora had the same problem) and do not want to go back to Windows…

I just had the problem running just movies (YouTube / Flash) in Chromium. Other program that are open by default are Empathy and Skype. So that rules out most of the programs I suspected, but also makes my problem bigger because I have no clue where to look. Any ideas?

I am experiencing the same problem just installed 12.1 on 12/15/2011 upgraded from 11.4. Which worked just fine.>:(

On 12/16/2011 03:26 PM, gvtlinux wrote:
> I am experiencing the same problem just installed 12.1 on 12/15/2011
> upgraded from 11.4. Which worked just fine.>:(

but, you were not surprised were you? i ask, because i saw (here in the
forum) all the troubles folks were having and decided to not break what
is working for me (11.4)…

i suggest a couple of things you can try:

-at first green screen press F5 and select systemv, see
http://tinyurl.com/c6rpdn6

-if that doesn’t work please tell us: are your symptoms exactly like the
ones laid out in this thread (“GNOME…sound is looped, the
desktop is frozen en no input is captured…the reset button
do not work anymore…The freezes appear only when I am working on the
computer (I left it on a whole night, no problem at all)…etc”) if not
please begin your own thread and give your symptoms

-and, you might consider a restore from backup to 11.4 is your best move
if the above are not helpful…


DD http://tinyurl.com/DD-Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

I’ve been having this problem on every distro using kernel 3.0 and higher. All desktop environments are apps have been ruled out. Proprietary/open source graphics drivers also ruled out. It has something to do with the kernel, but I haven’t nailed it down yet. It is a complete freeze/lockup, and no way of getting any error messages.

Not sure if this is related, but on a fresh install of 64bit opensuse 12.1 KDE, I experience frequent freezes that last from 5-20 seconds.
This only happens when I’m connected to the internet. It looks to me like some process is waiting for a response via some web session, and is locking up the desktop until it times-out or receives a response.

On 12/18/2011 12:46 AM, 67GTA wrote:
>
> I’ve been having this problem on every distro using kernel 3.0 and
> higher. All desktop environments are apps have been ruled out.
> Proprietary/open source graphics drivers also ruled out. It has
> something to do with the kernel, but I haven’t nailed it down yet. It is
> a complete freeze/lockup, and no way of getting any error messages.

why not try to compile your driver on your machine…it might just work
like magic!

there is a script around here somewhere (made by James from Austin, one
of our outstanding moderators) which will help you…but, i don’t know
where it is, or how to point it to you

wait!! google found it here:

http://forums.opensuse.org/english/other-forums/development/programming-scripting/451180-s-k-c-suse-automated-kernel-compiler-version-2-00-a.html

be sure and use the most recent version…and, read the how-to…


DD http://tinyurl.com/DD-Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

Hi all,

Just to inform that I’ve been having the same problem. My install uses a KDE desktop and, as in the OP description, the freezes happen when the sound is playing. Nothing is left in the logs as far as I can tell, and SysRq doesn’t work. The only solution is a hard reset. What happens is that the mouse and keyboard become no longer responsive, the screen doesn’t refresh (the clock doesn’t move), there is no disk activity (the led doesn’t blink at least), and the sound enters into a loop playing over and over again the last 2-3 seconds of whatever song was playing.

I can increase the likelihood of having a freeze by using lots of memory (e.g., opening Octave and creating large variables, or opening heavy SVG files in Inkscape, or very complicated meshes in Blender). I have plenty of swap space though, and I even tested adding more swap in an external disk. But as I said, these memory intensive tasks only increase the likelihood of having a freeze, but doesn’t cause one necessarily. Sometimes I can just work with Blender and Octave as usual and all goes well, sometimes, suddenly, it crashes.

I know for sure that it’s not related to NVIDIA issues that have been discussed in other topics, as this computer has no such graphics. It’s an HP EliteBook 8460p, i5, with 4GB RAM. This last week I replaced the RAM and now it’s 8GB. More memory reduced the likelihood of having the problem, but it still happens.

amwink

On 01/19/2012 06:36 PM, amwink wrote:
> I’ve been having the same problem

please be sure to log the bug you have! begin here:
http://tinyurl.com/nzhq7j

and, be sure to search first to see if your bug already exists, and if
so ADD your specific info to it (the more who give details the better
for the bug squashers!!)

WAIT! if it only happens with Flash is playing in any browser window
(music, video, film etc etc etc) then . . . then we all know Flash is a
hog…well, maybe there is a bugzilla on that also…


DD http://tinyurl.com/DD-Caveat http://tinyurl.com/DD-Hardware
http://tinyurl.com/DD-Software
openSUSE®, the “German Engineered Automobiles” of operating systems!

Same here. I’ve installed 12.1 on Thinkpad X220 for a several days now and have experienced complete freeze/lockup/hang 3 times. REISUB doesn’t work; required nothing short of a hardware power reset. Used 11.4 before and didn’t have this problem. This seems like a very low level problem, probably a kernel problem. Sigh, I think that the time needed to downgrade my system may not worth it compared to the occasional reset needed. I’d just stick a bit longer and see whether it would get fixed.

On 2012-01-19 18:36, amwink wrote:
> I can increase the likelihood of having a freeze by using lots of
> memory (e.g., opening Octave and creating large variables, or opening
> heavy SVG files in Inkscape, or very complicated meshes in Blender).

Then maybe something is eating memory.


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

On 02/10/2012 09:06 AM, bamoqi wrote:
>
> Same here.

looks like it may be fixed with the 3.2 kernel
http://bugzilla.novell.com/show_bug.cgi?id=732667

no, i don’t know when/if it will be pushed to update repo


DD
Read what Distro Watch writes: http://tinyurl.com/SUSEonDW

Unfortunately, no. Today I upgraded the kernel to 3.2.4 and it just freeze again. It seems ubuntu has this bug too?

If it is a kernel or kernel driver problem then changing distro won’t help. I guess downgrade is the only option.

No, it’s not fixed yet. It is very frustrating because the system locks up completely with no logs left behind. There is no way to report it. You can use kernel 2.6.39. That’s what I’ve had to do for openSUSE 12.1 and Ubuntu 11.10. This bug isn’t present before 2.6.40 (3.0). I’ve even installed Fedora 16, Mint 12, and Sabayon 8 (last night) just to test different distros. They are all affected. I think I have narrowed it down to the newer kernel 3D stack in my case, because Unity 2d, Gnome 3 classic, KDE4 without 3D, XFCE, and LXDE don’t have this behavior. Also just logging in to a console with no GUI never locks up.

I went ahead and installed the kernel 2.6.37 rpm from 11.4 update repo. Hopes things will go well. Multiversion package support (doc here) is a god send :slight_smile: .

Having the same problem with openSUSE 12.1 x86_64. I agree that it seems low level. Maybe it would be helpful to list hardware and drivers to try to narrow it down. I’m using a Thinkpad T510 4313CTO:

Intel Core i5 M 560
Realtek WLAN Controller - Kernel driver: rtl8192se (Mostly connected to a Wireless N router)
Arrandale Integrated Graphics - driver: i915
Intel 5 Series/3400 Series Chipset High Definition Audio - driver: snd_hda_intel

Computer randomly and completely locks up (looping audio, no response to keyboard, trackpoint, or touchpad) when watching videos from an NFS mount in Kaffeine, browsing in Firefox (Flash seems to increase chance of locking up), or just having multiple PDF files open in Okular (some from NFS mount). I suspect that it’s either the WLAN driver or NFS client causing the random freezes, but I’m not sure. I built a NAS, around the same time I upgraded from 11.4 to 12.1. I noticed that the new kernel already had a WLAN driver, where as in 11.4 I had to download the driver and install it myself.

Will try an older kernel to see if it helps.

Dell Studio 1569
Intel Core i5 460
Wireless: Broadcom BCM43224 (brcmsmac)
Ethernet: Realtek Semiconductor Co., Ltd. RTL8111/8168B (r8169)
Mobility Radeon HD 4570 (fglrx)
Audio: ATI Technologies Inc RV710/730 (snd-hda-intel)

Same here on a Samsung R522

Hardware:

CPU: Intel Core2Duo T6500
GPU: AMD Radeon HD 4650 (fglrx)
Realtek WLAN Controller - Kernel driver: rtl8192se
Audio: snd-hda-intel

Hi everyone,

Just to inform that I downgraded the kernel to 2.6.37, from version 11.4. Since then, I had no freezes anymore. The computer has been on and running heavy Octave processing and other tasks (browsing internet, playing music, word processing) for about 5 days now, with no interruption.

amwink

On 2012-03-08 20:06, amwink wrote:
>
> Hi everyone,
>
> Just to inform that I downgraded the kernel to 2.6.37, from version
> 11.4. Since then, I had no freezes anymore. The computer has been on and
> running heavy Octave processing and other tasks (browsing internet,
> playing music, word processing) for about 5 days now, with no
> interruption.

Well, then you should report this in bugzilla, stating what kernel you had
before and now, and what oS.


Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)