OpenSuse 12.1 on Proliant DL380 with SmartArray 6i - No disk found

I am trying to install OpenSuse 12.1 on a Proliant DL380 G4 with 6 GB Ram, a SmartArray 6i controller and a 3 disk RAID-5 configuration. I am booting the installation DVD and have tried a number of different things, but in the end during the ‘Probe Hard Disks’ step of the installation get the message “YaST2 Error: No hard disks were found for the installation. Please check your hardware”.

This controller works, and the disks are good. In fact, during the boot process, I see the following lines listed:

Compaq Smart Array 6i
drivers: cciss
loading: cciss

I’ve tried adding the boot parameter “cciss.cciss_allow_hpsa=1” with no change in results.

If I perform a manual partition operation, no disks are found.

Does anyone have 12.1 running on a Proliant with a Smart Array 6i controller?

Thanks in advance

and have tried a number of different things,

What exactly?

Well, it’s been a while since I started but these are the things I can remember:

  1. I checksummed the downloaded image and the DVD I burned
  2. I burned a new DVD at slow speed
  3. I verified, by installing a different OS, that the controller and disks were functioning
  4. I deleted the array and recreated it
  5. I verified that the bios versions were as current as I could get with downloads from HP
  6. I searched for information on the HPSA and CCISS drivers and found the HP support manual at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02677069/c02677069.pdf
  7. I checked the downloads.linux.hp.com for support of 12.1 and found none
  8. Found that Stephen Cameron, Matthew Garret and Greg Kroah-Hartman made significant changes to the hpsa & cciss drivers in Feb. 11 and again in Sep of 2011 as part of 12.1 prep on GIT
  9. Searched for appropriate drivers and found none
  10. Searched for parameters that might improve my chances. Found cciss.cciss_has_hpsa=1 which is not recognized.
  11. Found a bugzilla report ([Bug 731356] New: System won’t install on HP DL380 (Smart Array 6i probl](http://lists.opensuse.org/opensuse-bugs/2011-11/msg03766.html)) that contains a possible workaround that does not work around.
  12. I participated in a brief discussion on this forum (http://forums.opensuse.org/english/get-technical-help-here/hardware/468105-hp-smart-array-6i-not-recognized.html) that resulted in one dumb suggestion and one unfulfilled promise of another bugzilla report.
  13. I have opened this conversation.

So, once again, I’ll ask if anyone has successfully installed 64 bit OpenSuse 12.1 on an HP Proliant (preferably a DL380 G4) with an HP Smart Array 6i? How about with any ultra-scsi raid controller from HP?

Thanks again,
Rick

In the absence of someone with the same hardware, this may be pertinent:

  1. I deleted the array and recreated it

According to the HP web-site the HP Smart Array 6i is a software array, and HP do not provide software for openSuSE. I think that you have to create partitions, and RAID arrays with the openSuSE installer. You also need to be aware of the need to avoid Systemd from the 12.1 install media, which is incompatible with soft RAID.

On 01/17/2012 12:36 AM, drryan3 wrote:
>
> I am trying to install OpenSuse 12.1 on a Proliant DL380 G4

i see on
http://h18000.www1.hp.com/products/quickspecs/12028_div/12028_div.html i
see that HP supports several OSes on that hardware, including:

-Microsoft Windows Server 2000
-Microsoft Windows Server 2003
-Novell NetWare
-Red Hat Enterprise Linux
-SUSE Linux Enterprise Server
-SCO UnixWare, OpenServer
-VMware Virtualization Software

and therefore wonder why you are installing openSUSE instead of one of
the supported versions?

you can download one of the supported systems here: http://www.suse.com/
and get support for it there, or (i think) you can purchase a system
directly from HP and receive their support…


DD
openSUSE®, the “German Engineered Automobiles” of operating systems!

Hi,

I solved this problem.

  1. deleted the array and recreated it (I use raid 1)
  2. on the install boot screen choose noacpi (on F5 Kernel Default)

Now install OpenSuse 12.1 on your DL380 G4 with HP Smart Array 6i Controller (64MB, v2.84)

see also here [opensuse] Problems installing OpenSuSE 12.1 on HP DL380 [SOLVED]](http://lists.opensuse.org/opensuse/2011-11/msg00718.html)

Hardy

Thank you that was very interesting, especially that you did not have to install any proprietary drivers.

Smart Array 6i is a hardware array controller:

Q6. Where does the Smart Array 6i Controller fit in the HP family of array controllers?
A6. The Smart Array 6i Controller can be simplest way for today’s software RAID and non-RAID users to step up to true hardware RAID protection in selected workgroup servers.

HP.com - ProLiant Storage - Smart Array 6i controller & 128MB BBWC Option Kit - Questions and Answers

Not trying to pick nits, just correcting misinformation.

Because I’ve been using OpenSuse on these machines without difficulty. I started with version 9, and have since upgraded (re-install) to various versions of 10 and 11. In no case were external drivers or kernel parameters needed. Now they appear to be necessary with this hardware that previously worked with prior versions.

I’ll give the noacpi option a try next week.

On 01/21/2012 06:56 PM, drryan3 wrote:
> Now they appear to be necessary with this
> hardware that previously worked with prior versions.

you are, of course, welcome to hang out and hope someone who has faced
this and found the work around drops in with an answer…until then you
might be best off posting a bug: http://tinyurl.com/nzhq7j

please post the bug number here so any who follow via search can check
its status (or join it)…


DD
openSUSE®, the “German Engineered Automobiles” of operating systems!

Feb. 2. 2012 - Hi, here is Gert from Wiesbaden / Germany

Last week, I did install a DL360 G4 with 6 gig RAM with Suse 12.1.9 as a XEN host with 4 virt. maschines. And it slightly runs - but after a lot of workarounds.
You may chek one of my VM running as a vhost " myisam.fernsehmuseum - Sie sind im Bereich : myisam.fernsehmuseum.info " and the servers root web as " http://www32.ipw.net ". This is as of Feb. 2012. It may change later with some more experience. I am evaluating TYPO3 and mysql 5.5.16 running with myisam and/or innodb for smaller applications.

Currently I am installing a second DL385 with two 275 Opteron CPUs and 16 Gig RAM and 6 x 140 Gig disks. Just this moment it fails, do detect the cciss driver.

If i have this server running, I will post a message.

I did write a very long German install protokoll for that installation, to repeat it without stress. You need a translator to read it. Look at Sie befinden sich auf “software.rde.de” im Bereich : h) Suse 12.1/64 XEN (5) Protokoll. At the end, it was a mess - or better it is ****, that a version 12.1 has so many bugs. I thougt, that the Suse people did learn from the mess of version 10.1 and 11.1 . With x86_64 11.4 we have had no problems, but some application problems.

For a computer man it is a pain, to say - goog luck to you all.

This is the promised addon to my former reply

It is Friday Morning 1.30 am (after midnight) German time and the DL385 G1 (with one CPU only) runs well with the DOM 0 and installed from Suse 12.1 Netinstall CD. Booting from a stick didnt work and the installation from CD is not trivial. So I can confirm, it will run, but it took about a week to find all the “hooks and eyes”.

The most important hint is to run all updates during installation regardles of the megabytes or gigabytes. You need the current updates, not from DVD or so. On Saturday the next DL385 will be installed.

Today I did bid a HP Smart Array 6402 with giant 512 MB Cache 309520-001 (40.- Euro) to speed up the server.

On 02/03/2012 01:36 AM, rdeipw2 wrote:
> The most important hint is to run all updates during installation
> regardles of the megabytes or gigabytes. You need the current updates,
> not from DVD or so.

as far as i know that has been true since SuSE 9.x or so…the thing is
that openSUSE is a FAST moving distro…we release by date that is,
there will probably be some bugs in every release…there is nothing
special about the release numbers 12.1 might be smooth or rough, same
for any other version…

BUT, if a problem is discovered one day after release a fix is made and
it is available for install using the update repo…

so, if you installed 12.1 on the day released, you would have no
updates, but from day two they start mounting up…

now, some folks say to run the full install without accepting the
updates and then do them all after the first boot–not me, i prefer to
do it the way you did: that is the only way to get the most up-to-date,
current, patched version…

and, to keep it that way the administrator will run in the new security
patches (at least) as they are issued…i do that with YaST Online
Update…DO NOT USE Apper it is broken …

if you prefer CLI: “zypper patch” is good


DD http://tinyurl.com/DD-Caveat
Read what Distro Watch writes: http://tinyurl.com/SUSEonDW

…the thing is that openSUSE is a FAST moving distro…we release by date that is,
there will probably be some bugs in every release…

BUT, if a problem is discovered one day after release a fix is made and
it is available for install using the update repo…

Hi DenverD,
ok you are right, from the night of Feb. 7th. 2012 it works without workarounds

I will prepare a huge web-page installing opensuse 12.1 on Proliants DL360 and
DL380 and DL385 with cciss based RAID5 controllers shortly,

have taken a lot of screenshot today.

thank you and best regards
Gert

On 02/08/2012 07:06 PM, rdeipw2 wrote:
> thank you

welcome…and, i wonder did i mention you need to have a data backup
plan, even with RAID 5 (which is not a replacement for having viable
backups)??


DD
Read what Distro Watch writes: http://tinyurl.com/SUSEonDW

Thats fine,

to help with some more experience from the field, I did open a new thread here:

the new topc is: opensuse-12-1-10-x86_64-xen-proliant-dl360-dl380-dl385-cciss-driver

http://forums.opensuse.org/forums/english/get-technical-help-here/hardware/472258-opensuse-12-1-10-x86_64-xen-proliant-dl360-dl380-dl385-cciss-driver.html#post2438877

there will be some more weaknesses inside XEN VM administration in Suse 12.1.10, which did work well under 11.4.
I will open another thread later this week.

Gert

On 02/09/2012 05:46 PM, rdeipw2 wrote:

> Suse 12.1.10

where/how do you get this strange named operating system that i’ve never
heard of?


DD
Read what Distro Watch writes: http://tinyurl.com/SUSEonDW