openSuse 12.1 HP Officejet Pro L7480 kein Druck möglich

Deutsch (German) Hardware
#1

Hallo zusammen,
ich kann mit meinem Drucker aktuell keine Dokumente ausdrucken. Der Druck einer Testseite aus CUPS und auch aus dem HP Device Manager funktioniert jedoch.
Versionen:
HPLIB: 3.11.10
CUPS: 1.5.0

Meldungen in den Systemlogs:

/var/log/warn:

Dec 31 11:56:11 gehtnix hp[10745]: prnt/backend/hp.c 839: ERROR: null print job total=0

/var/log/messages:

Dec 31 11:55:21 gehtnix hp-systray: hp-systray[10577]: error: option -s not recognized

/var/log/cups/error_log:

D [31/Dec/2011:11:55:32 +0100] cupsdAcceptClient: 13 from localhost:631 (IPv6)
D [31/Dec/2011:11:55:32 +0100] Report: clients=1
D [31/Dec/2011:11:55:32 +0100] Report: jobs=3
D [31/Dec/2011:11:55:32 +0100] Report: jobs-active=0
D [31/Dec/2011:11:55:32 +0100] Report: printers=1
D [31/Dec/2011:11:55:32 +0100] Report: printers-implicit=0
D [31/Dec/2011:11:55:32 +0100] Report: stringpool-string-count=2768
D [31/Dec/2011:11:55:32 +0100] Report: stringpool-alloc-bytes=9304
D [31/Dec/2011:11:55:32 +0100] Report: stringpool-total-bytes=52784
D [31/Dec/2011:11:55:32 +0100] cupsdReadClient: 13 POST / HTTP/1.1
D [31/Dec/2011:11:55:32 +0100] cupsdSetBusyState: newbusy=“Active clients”, busy=“Not busy”
D [31/Dec/2011:11:55:32 +0100] cupsdAuthorize: No authentication data provided.
D [31/Dec/2011:11:55:32 +0100] cupsdReadClient: 13 1.1 CUPS-Get-Printers 1
D [31/Dec/2011:11:55:32 +0100] CUPS-Get-Printers
D [31/Dec/2011:11:55:32 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost
D [31/Dec/2011:11:55:32 +0100] cupsdSetBusyState: newbusy=“Not busy”, busy=“Active clients”
D [31/Dec/2011:11:55:32 +0100] cupsdReadClient: 13 POST / HTTP/1.1
D [31/Dec/2011:11:55:32 +0100] cupsdSetBusyState: newbusy=“Active clients”, busy=“Not busy”
D [31/Dec/2011:11:55:32 +0100] cupsdAuthorize: No authentication data provided.
D [31/Dec/2011:11:55:32 +0100] cupsdReadClient: 13 1.1 CUPS-Get-Default 1
D [31/Dec/2011:11:55:32 +0100] CUPS-Get-Default
D [31/Dec/2011:11:55:32 +0100] Returning IPP successful-ok for CUPS-Get-Default (no URI) from localhost
D [31/Dec/2011:11:55:32 +0100] cupsdSetBusyState: newbusy=“Not busy”, busy=“Active clients”
D [31/Dec/2011:11:55:32 +0100] cupsdReadClient: 13 POST / HTTP/1.1
D [31/Dec/2011:11:55:32 +0100] cupsdSetBusyState: newbusy=“Active clients”, busy=“Not busy”
D [31/Dec/2011:11:55:32 +0100] cupsdAuthorize: No authentication data provided.
D [31/Dec/2011:11:55:32 +0100] cupsdReadClient: 13 1.1 CUPS-Get-Printers 1
D [31/Dec/2011:11:55:32 +0100] CUPS-Get-Printers
D [31/Dec/2011:11:55:32 +0100] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost
…
D [31/Dec/2011:11:56:10 +0100] Get-Printer-Attributes ipp://localhost:631/printers/Officejet_Pro_L7400
D [31/Dec/2011:11:56:10 +0100] Get-Printer-Attributes client-error-not-found: The printer or class does not exist.
D [31/Dec/2011:11:56:10 +0100] Returning IPP client-error-not-found for Get-Printer-Attributes (ipp://localhost:631/printers/Officejet_Pro_L7400) from localhost
D [31/Dec/2011:11:56:10 +0100] cupsdSetBusyState: newbusy=“Not busy”, busy=“Active clients”
D [31/Dec/2011:11:56:10 +0100] cupsdReadClient: 15 POST / HTTP/1.1
…
D [31/Dec/2011:11:56:10 +0100] Send-Document ipp://localhost:631/printers/HP_Officejet_Pro_L7400
D [31/Dec/2011:11:56:10 +0100] cupsdIsAuthorized: requesting-user-name=“mart”
D [31/Dec/2011:11:56:10 +0100] [Job 28] Auto-typing file…
D [31/Dec/2011:11:56:10 +0100] [Job 28] Request file type is application/pdf.
D [31/Dec/2011:11:56:10 +0100] cupsdMarkDirty(----J-)
D [31/Dec/2011:11:56:10 +0100] cupsdSetBusyState: newbusy=“Active clients and dirty files”, busy=“Active clients and dirty files”
I [31/Dec/2011:11:56:10 +0100] [Job 28] File of type application/pdf queued by “mart”.
I [31/Dec/2011:11:56:10 +0100] [Job 28] Adding end banner page “none”.
D [31/Dec/2011:11:56:10 +0100] cupsdMarkDirty(----J-)
D [31/Dec/2011:11:56:10 +0100] cupsdSetBusyState: newbusy=“Active clients and dirty files”, busy=“Active clients and dirty files”
D [31/Dec/2011:11:56:10 +0100] cupsdMarkDirty(----J-)
D [31/Dec/2011:11:56:10 +0100] cupsdSetBusyState: newbusy=“Active clients and dirty files”, busy=“Active clients and dirty files”
D [31/Dec/2011:11:56:10 +0100] cupsdSetBusyState: newbusy=“Active clients and dirty files”, busy=“Active clients and dirty files”
D [31/Dec/2011:11:56:10 +0100] Discarding unused printer-state-changed event…
D [31/Dec/2011:11:56:10 +0100] [Job 28] job-sheets=none,none
D [31/Dec/2011:11:56:10 +0100] [Job 28] argv[0]=“HP_Officejet_Pro_L7400”
D [31/Dec/2011:11:56:10 +0100] [Job 28] argv[1]=“28”
D [31/Dec/2011:11:56:10 +0100] [Job 28] argv[2]=“mart”
D [31/Dec/2011:11:56:10 +0100] [Job 28] argv[3]=“KuendigungTelekomVertragsende.pdf”
D [31/Dec/2011:11:56:10 +0100] [Job 28] argv[4]=“1”
D [31/Dec/2011:11:56:10 +0100] [Job 28] argv[5]=“finishings=3 number-up=1 PageSize=A4 PrintoutMode=Draft.Gray Quality=300GrayscaleK job-uuid=urn:uuid:c6c99ad3-c7c4-3dce-4b79-8bb1250bb909 job-originating-host-name=localhost time-at-creation=1325328970 time-at-processing=1325328970 AP_D_InputSlot=”
D [31/Dec/2011:11:56:10 +0100] [Job 28] argv[6]="/var/spool/cups/d00028-001"
…
D [31/Dec/2011:11:56:10 +0100] [Job 28] envp[27]=“CUPS_FILETYPE=document”
D [31/Dec/2011:11:56:10 +0100] [Job 28] envp[28]=“FINAL_CONTENT_TYPE=printer/HP_Officejet_Pro_L7400”
D [31/Dec/2011:11:56:10 +0100] [Job 28] envp[29]=“AUTH_I****”
I [31/Dec/2011:11:56:10 +0100] [Job 28] Started filter /usr/lib/cups/filter/pdftops (PID 10743)
I [31/Dec/2011:11:56:10 +0100] [Job 28] Started filter /usr/lib/cups/filter/foomatic-rip (PID 10744)
I [31/Dec/2011:11:56:10 +0100] [Job 28] Started backend /usr/lib/cups/backend/hp (PID 10745)
D [31/Dec/2011:11:56:10 +0100] Discarding unused job-state-changed event…
D [31/Dec/2011:11:56:10 +0100] Returning IPP successful-ok for Send-Document (ipp://localhost:631/printers/HP_Officejet_Pro_L7400) from localhost
D [31/Dec/2011:11:56:10 +0100] cupsdSetBusyState: newbusy=“Printing jobs and dirty files”, busy=“Active clients and dirty files”
D [31/Dec/2011:11:56:10 +0100] cupsdReadClient: 15 WAITING Closing on EOF
D [31/Dec/2011:11:56:10 +0100] cupsdCloseClient: 15
D [31/Dec/2011:11:56:10 +0100] cupsdSetBusyState: newbusy=“Printing jobs and dirty files”, busy=“Printing jobs and dirty files”
D [31/Dec/2011:11:56:10 +0100] [Job 28] Started filter pdftops (PID 10746)
D [31/Dec/2011:11:56:10 +0100] [Job 28] Started filter pstops (PID 10747)
D [31/Dec/2011:11:56:11 +0100] [Job 28] Getting input from file
D [31/Dec/2011:11:56:11 +0100] [Job 28] foomatic-rip version 4.0.9.241 running…
D [31/Dec/2011:11:56:11 +0100] [Job 28] Parsing PPD file …
…
D [31/Dec/2011:11:56:11 +0100] [Job 28] Pondering option ‘AP_D_InputSlot=’
D [31/Dec/2011:11:56:11 +0100] [Job 28] Unknown option AP_D_InputSlot=.
D [31/Dec/2011:11:56:11 +0100] [Job 28] Options from the PPD file:
D [31/Dec/2011:11:56:11 +0100] [Job 28] Pondering option ‘PageSize=A4’
D [31/Dec/2011:11:56:11 +0100] [Job 28] Pondering option ‘PrintoutMode=Draft.Gray’
D [31/Dec/2011:11:56:11 +0100] [Job 28] Pondering option ‘Quality=300GrayscaleK’
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] ================================================
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] File: <STDIN>
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] ================================================
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] Filetype: PostScript
D [31/Dec/2011:11:56:11 +0100] [Job 28] Reading PostScript input …
D [31/Dec/2011:11:56:11 +0100] [Job 28] → This document is DSC-conforming!
D [31/Dec/2011:11:56:11 +0100] [Job 28] Found %RBINumCopies: 1
D [31/Dec/2011:11:56:11 +0100] [Job 28] Job claims to be DSC-conforming, but “%%BeginProlog” was missing before first line with another"%%BeginProlog" comment (is this a TeX/LaTeX/dvips-generated PostScript file?). Assuming start of “Prolog” here.
…
D [31/Dec/2011:11:56:11 +0100] [Job 28] Wrote 1 pages…
D [31/Dec/2011:11:56:11 +0100] [Job 28] PID 10747 (pstops) exited with no errors.
D [31/Dec/2011:11:56:11 +0100] [Job 28] Found: %%EndSetup
D [31/Dec/2011:11:56:11 +0100] [Job 28] Inserting PostScript code for CUPS’ page accounting
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] -----------
D [31/Dec/2011:11:56:11 +0100] [Job 28] New page: %%Page: 1 1
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] Found: %%BeginPageSetup
D [31/Dec/2011:11:56:11 +0100] [Job 28] Inserting option code into “PageSetup” section.
D [31/Dec/2011:11:56:11 +0100] [Job 28] PID 10746 (pdftops) exited with no errors.
D [31/Dec/2011:11:56:11 +0100] PID 10743 (/usr/lib/cups/filter/pdftops) exited with no errors.
D [31/Dec/2011:11:56:11 +0100] [Job 28] Flushing FIFO.
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] Starting renderer with command: “gs -sstdout=%stderr -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842 -sDeviceManufacturer=“HEWLETT-PACKARD” -s**DeviceModel=“Officejet Pro K5400” **-dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=0,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=%stdout -_”
D [31/Dec/2011:11:56:11 +0100] [Job 28] Starting process “kid3” (generation 1)
D [31/Dec/2011:11:56:11 +0100] [Job 28] Starting process “kid4” (generation 2)
D [31/Dec/2011:11:56:11 +0100] [Job 28] Starting process “renderer” (generation 2)
D [31/Dec/2011:11:56:11 +0100] [Job 28] JCL: e%-12345X@PJL
D [31/Dec/2011:11:56:11 +0100] [Job 28] <job data>
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] Error: /syntaxerror in (bin obj seq, type=128, elements=1, size=25111, invalid object type)
D [31/Dec/2011:11:56:11 +0100] [Job 28] Operand stack:
D [31/Dec/2011:11:56:11 +0100] [Job 28]
D [31/Dec/2011:11:56:11 +0100] [Job 28] Execution stack:
D [31/Dec/2011:11:56:11 +0100] [Job 28] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1910 1 3 %oparray_pop 1909 1 3 %oparray_pop 1893 1 3 %oparray_pop 1787 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval–
D [31/Dec/2011:11:56:11 +0100] [Job 28] Dictionary stack:
D [31/Dec/2011:11:56:11 +0100] [Job 28] --dict:1181/3371(ro)(G)-- --dict:0/20(G)-- --dict:84/200(L)-- --dict:68/75(L)–
D [31/Dec/2011:11:56:11 +0100] [Job 28] Current allocation mode is local
D [31/Dec/2011:11:56:11 +0100] [Job 28] GPL Ghostscript 9.00: Unrecoverable error, exit code 1
D [31/Dec/2011:11:56:11 +0100] [Job 28] renderer exited with status 1
D [31/Dec/2011:11:56:11 +0100] [Job 28] Possible error on renderer command line or PostScript error. Check options.prnt/backend/hp.c 839: ERROR: null print job total=0
D [31/Dec/2011:11:56:11 +0100] PID 10744 (/usr/lib/cups/filter/foomatic-rip) did not catch or ignore signal 13.
D [31/Dec/2011:11:56:11 +0100] PID 10745 (/usr/lib/cups/backend/hp) exited with no errors.
D [31/Dec/2011:11:56:11 +0100] Discarding unused job-completed event…
…
D [31/Dec/2011:12:00:48 +0100] cupsdCloseClient: 14
D [31/Dec/2011:12:00:48 +0100] cupsdSetBusyState: newbusy=“Not busy”, busy=“Not busy”

#2

Hallo AxJHerVQ,
frohes neues Jahr und willkommen hier im Forum,

Wieso steht im Fehlerprotokoll auch etwas von Officejet Pro K5400
(wohl vor allem da, wo offenbar etwas mit dem [HTML-?]Rendering falsch läuft) und in Deiner Überschrift das Modell HP Officejet Pro L7480 ?

Kann es sein, dass Du (oder das hp-setup ) den falschen Treiber für Deinen Drucker eingerichtet hat/hat oder Du versuchst, auf einem alten noch eingerichteten Drucker oder den Resten von dessen Druckereinrichtung zu drucken?

Grüße Martin

#3

Hallo Martin,
Danke für die Wünsche. Auch Dir ein Frohes und gesundes neues Jahr.

Das im Fehlerprotokoll Officejet Pro K5400 steht überrascht mich auch.

Ich habe bereits versucht, den Drucker neu zu installieren. Also über Yast den Drucker deinstalliert, Druckerhardware erkennen lassen und den Drucker noch mal neu installiert. Allerdings ohne Erfolg.

Ausgabe des Komandozeilenbefehls lpoptions:
auth-info-required=none copies=1 device-uri=hp:/usb/Officejet_Pro_L7400?serial=MY87S251HR finishings=3 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=0 number-up=1 printer-commands=AutoConfigure,Clean,PrintSelfTestPage printer-info=‘HP Officejet Pro L7400’ printer-is-accepting-jobs=true printer-is-shared=true printer-location=‘neben Rechner’ printer-make-and-model='HP Officejet Pro l7400 hpijs, 3.11.10’ printer-state=3 printer-state-change-time=1325326044 printer-state-reasons=none printer-type=8556572 printer-uri-supported=ipp://localhost:631/printers/HP_Officejet_Pro_L7400

Grüße Martin

#4

Hallo Martin,

mein gerade/vorwiegend per WLAN über das Netzwerk (ip-Adresse=192.168.178.24) zugänglicher (und funktionierender) HP Officejet Pro L7590 (mit Duplex-Modul) sagt wohl auch nicht viel anderes:

~> lpoptions
auth-info-required=none copies=1 device-uri=hp:/net/Officejet_Pro_L7500?ip=192.168.178.24 finishings=3 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=0 number-up=1 printer-commands=none printer-info=Officejet_Pro_L7590 printer-is-accepting-jobs=true printer-is-shared=true printer-location=LAN printer-make-and-model='HP Officejet Pro l7500, hpcups 3.11.10' printer-state=3 printer-state-change-time=1325451995 printer-state-reasons=none printer-type=167964 printer-uri-supported=ipp://localhost:631/printers/Officejet_Pro_L7590 sides=two-sided-long-edge

HP Drucker würde ich immer über die Hersteller-Software mit hp-setup bzw. mit

su - -c "hp-setup"

einrichten.
Inzwischen (seit 11.3) ist meines Wissens sogar in eine kleiner Link darauf in YaST>Drucker angebracht.

Ausführlicher auf Englisch: SDB:How to set-up a HP printer - openSUSE

Gute Erfahrungen habe ich auch mit der HP(LIP)-Fehlersuche über

hp-check -r

gemacht.

Zur Not kann man auch noch versuchen, einen HP-Drucker über CUPS - http://localhost:631/ einzurichten (da kannst Du auch noch schauen, ob nach dem Deinstallieren irgendwo noch versteckt Drucker-Geister herumwuseln…).

Toi, toi, toi …
Martin (im Süden Deutschlands aber noch knapp nördlich vom Main)

#5

P. S.
Bist Du als normaler Benutzer eigentlich auch Mitglied der Benutzergruppe lp ?

#6

Hallo Martin,
das Problem saß (zumindest teilweise) vor dem Rechner.

Ich habe noch mal probiert zu drucken. Meine ersten Versuche waren immer mit einem pdf Dokument, welches ich wirklich drucken wollte. Jetzt habe ich noch mal einen Versuch mit einer Textdatei unternommen. Und siehe da: es ging!
Also die pdf Datei in eine ps Datei gewandelt und schon war sie auch druckbar. Problem liegt also an den Eigenschaften des pdf Dokuments und nicht an der Druckereinrichtung.

Danke für die moralische Unterstützung.

Gruß

Martin

#7

Freud mich, dass sich Dein Problem erledigt hat und danke für die Rückmeldung.