OpenOffice.org 3.2 crashes on openSUSE 11.3 with GNOME

Hi,

When I’ve installed openSUSE 11.3, OpenOffice was asking me to install JRE, and I did it. lol!
However, next time i run it, it crashed without any error log. When I run it again, it sad a couple of time that JRE is defective, and asked me to reinstall it again. Eons passed, but my patience was rewarded. OpenOffice.org Impress was up. but just for a few seconds. Then it crashed again, and left no signs of life.
I’ve repeated the same cycle few times… Then I decided to search for a solution, and read topics where similar problems were discussed. One solution was to expand my swap memory, and the another one was to install an older version of OO. I wasn’t very eager to install an older version of OO, so I tried to expand swap memory by cutting memory from the other partitions. I found reference that swap memory should be twice bigger than RAM. Since i have 512 + 256 MB RAM, I’ve typed 1536 MB as a new value for swap memory. Error appeared that value of swap memory must be between 42MB and 684MB. I’m not sure about the second number, but it was between 600 and 700… And now I’m here.
I must get OpenOffice.org working as soon as possible, because it’s very important for my work.
I’m running 64bit openSUSE 11.3 on AMD Sempron 2800+ with 768MB RAM
using OpenOffice 3.2.1.4-1.2 and java-1_6_0-sun

How to solve this problem? :question:

Sounds messy
How did you install the JRE, which should have been there already.

Let’s see your repo list:
zypper lr -d

java-1_6_0-openjdk was already installed.
java-1_6_0-sun wasn’t.

zypper lr -d

| Alias | Name | Enabled | Refresh | Priority | Type | URI | Service

—±------------------------------------±------------------------------------------±--------±--------±---------±-------±--------------------------------------------------------------------------------±-------
1 | Updates for openSUSE 11.3 11.3-1.82 | Updates for openSUSE 11.3 11.3-1.82 | Yes | Yes | 20 | rpm-md | Index of /update/11.3 |
2 | download.opensuse.org-2.30 | openSUSE BuildService - GNOME:STABLE:2.30 | Yes | Yes | 20 | rpm-md | Index of /repositories/GNOME:/STABLE:/2.30/openSUSE_11.3 |
3 | download.opensuse.org-Apps | openSUSE BuildService - GNOME:Apps | Yes | Yes | 99 | rpm-md | Index of /repositories/GNOME:/Apps/openSUSE_11.3 |
4 | download.opensuse.org-Banshee | openSUSE BuildService - Banshee | Yes | Yes | 99 | rpm-md | Index of /repositories/Banshee/openSUSE_11.3 |
5 | download.opensuse.org-Education | openSUSE BuildService - Education | Yes | Yes | 99 | rpm-md | Index of /repositories/Education/openSUSE_11.3 |
6 | download.opensuse.org-STABLE | openSUSE BuildService - OpenOffice.org | Yes | Yes | 20 | rpm-md | Index of /repositories/OpenOffice.org:/STABLE/openSUSE_11.3 |
7 | download.opensuse.org-filesystems | openSUSE BuildService - filesystems | Yes | Yes | 99 | rpm-md | Index of /repositories/filesystems/openSUSE_11.3 |
8 | download.opensuse.org-mozilla | openSUSE BuildService - Mozilla | Yes | Yes | 20 | rpm-md | Index of /repositories/mozilla/openSUSE_11.3 |
9 | download.opensuse.org-packages | openSUSE BuildService - Java:packages | Yes | Yes | 99 | rpm-md | Index of /repositories/Java:/packages/openSUSE_11.3 |
10 | download.opensuse.org-php | openSUSE BuildService - PHP | Yes | Yes | 99 | rpm-md | Index of /repositories/server:/php/openSUSE_11.3 |
11 | download.opensuse.org-standard | Main Repository (Contrib) | Yes | Yes | 99 | rpm-md | Index of /repositories/openSUSE:/11.3:/Contrib/standard |
12 | download.videolan.org-SuSE | VideoLan Repository | Yes | Yes | 20 | rpm-md | Index of /pub/videolan/vlc/SuSE/11.3/ |
13 | openSUSE-11.3 11.3-1.82 | openSUSE-11.3 11.3-1.82 | Yes | No | 99 | yast2 | cd:///?devices=/dev/sr1,/dev/sr0 |
14 | packman.inode.at-suse | Packman Repository | Yes | Yes | 20 | rpm-md | Index of /suse/11.3/ |
15 | repo-debug | openSUSE-11.3-Debug | No | Yes | 99 | NONE | Index of /debug/distribution/11.3/repo/oss |
16 | repo-non-oss | openSUSE-11.3-Non-Oss | Yes | Yes | 99 | yast2 | Index of /distribution/11.3/repo/non-oss |
17 | repo-oss | openSUSE-11.3-Oss | Yes | Yes | 99 | yast2 | Index of /distribution/11.3/repo/oss |
18 | repo-source | openSUSE-11.3-Source | No | Yes | 99 | NONE | Index of /source/distribution/11.3/repo/oss |

Yikes!
Do you really want my advice on this, because you need to sort it out.

Tell me, why do you want OOffice from the build service any way?

Yes, I’m a noob, I need your advice! :slight_smile:

I don’t know why i need OOffice from the build service, but I know that I need one.

I’m rather afraid you have gone beyond the point of no return.
Out of all those listed as Build Service (except mozilla) do you know what you added them for?
I’m trying to get a picture of what might break if we work on this. And who told you to change the priority settings from the default 99?

Ok, I messed up.

Just tell me what to do, and, if it’s possible, what not to do. :slight_smile:

I thik I’ve added 'em for updating or installing programs which are mentioned in the names of the repositories.
Those repositories were offered as comunity repositories, so I add them rather than searching for a repositories and addiding them via url.
I’ve changed priority settings to see how does it work.
I didn’t install anything from OpenOffice repo, so I don’t see what repos have to do with OpenOffice crash.
What makes difference if it is OpenOffice from BuildService? It interests me…

Try this on the office repo
Open Software Manager and switch packages to that repo, like this principle:
ImageBam - Fast, Free Image Hosting and Photo Sharing
(obviously that’s a different repo) but you see what I mean

Build Service, especially OOffice can be trouble, but try it

I switched all packages to packman, if I understood correctly.
What now?

Would it be easier if I do new clean instalation of openSUSE?
Of course, OpenOffice problem will remain. I know, because I already tried it.

Please do the same to the open office repo, which is what I meant.
But doing it to packman is good.
Also please remove the VLC videolan repo

I removed VLC VideoLan repo and I switched packages to OOffice repo.
What now?

I take it nothing changed with OOffice.
Try doing this in a terminal. (I have to go out for a few hours so don’t panic)

mv .ooo3 .ooo3-bak

Now try office
All your settings are in the .ooo3-bak
So we can bring stuff back if needed.

If it still fails, we need to get serious - But as I’m out for a bit, try creating a new user and see if you get the same results.
If it still fails we’ll get to the serious bit.

I removed VideoLan repo and switched instaled packages to OOffice repository.
What now?

I run OO Impress. Loading took more time than before installing openSUSE 11.3
It started with presentation wizard, as usual. I just clicked on “Create” button.
Then error appeared: JRE is defective
OpenOffice.org requires a Java runtime environment (JRE) to perform this task. The selected JRE is defective. Please select another version, or install a new JRE and select it under Tools-Options-OpenOffice.org-Java
I clicked “Ok” button a couple of times and Impress was up. I even made a short presentation.
Then I tried to open another presentation without closing the one I was working on, and it crashed. There was error log: “Due to unexpected error OpenOffice.org crashed. All files you’ve been working on…” There wasn’t any useful information why it crashed.
I ran OpenOffice again, but after pressing “Create” button, and a few JRE defective errors it crashed instantly.

I found this topic earlier:
Java makes OpenOffice crash
The problem seem to me similar to one I have, because it’s about Java and OOffice. I have 768 MB RAM, but only about 650 MB swap.
I think that the problem could lie there. For instance, when I open many tabs in Firefox, when I read news, or in such situations, it also crashes.
However, it all worked fine on openSUSE 11.0 with the same RAM and swap, and the rest of the hardware. :slight_smile:

I doubt the swap has anything to do with it.

If you feel like being radical. Remove all repos except:
oss
non-oss
update
packman (set to priority 70)

Then su - terminal do: zypper dup

I removed all repositories , an now only these are left:

Enabled | Refresh | Priority | Type | URI | Service
–±------------------------------------±------------------------------------±--------±--------±---------±-------±-------------------------------------------------------------±-------
1 | Updates for openSUSE 11.3 11.3-1.82 | Updates for openSUSE 11.3 11.3-1.82 | Yes | Yes | 99 | rpm-md | Index of /update/11.3 |
2 | openSUSE-11.3 11.3-1.82 | openSUSE-11.3 11.3-1.82 | Yes | No | 99 | yast2 | cd:///?devices=/dev/sr1,/dev/sr0 |
3 | packman.inode.at-suse | Packman Repository | Yes | Yes | 70 | rpm-md | Index of /suse/11.3/ |
4 | repo-non-oss | openSUSE-11.3-Non-Oss | Yes | Yes | 99 | yast2 | Index of /distribution/11.3/repo/non-oss |
5 | repo-oss | openSUSE-11.3-Oss | Yes | Yes | 99 | yast2 | Index of /distribution/11.3/repo/oss |

zypper dup

Warning: You are about to do a distribution upgrade with all enabled repositories. Make sure these repositories are compatible before you continue. See ‘man zypper’ for more information about this command.
Retrieving repository ‘Updates for openSUSE 11.3 11.3-1.82’ metadata [done]
Building repository ‘Updates for openSUSE 11.3 11.3-1.82’ cache [done]
Retrieving repository ‘Packman Repository’ metadata [done]
Building repository ‘Packman Repository’ cache [done]
Loading repository data…
Reading installed packages…
Computing distribution upgrade…

The following packages are going to be upgraded:
OpenOffice_org OpenOffice_org-LanguageTool OpenOffice_org-LanguageTool-en
OpenOffice_org-base OpenOffice_org-base-drivers-mysql
OpenOffice_org-base-extensions OpenOffice_org-branding-openSUSE
OpenOffice_org-calc OpenOffice_org-calc-extensions OpenOffice_org-components
OpenOffice_org-converter OpenOffice_org-draw OpenOffice_org-draw-extensions
OpenOffice_org-filters OpenOffice_org-filters-optional OpenOffice_org-gnome
OpenOffice_org-help-en-US OpenOffice_org-icon-theme-galaxy
OpenOffice_org-icon-theme-hicontrast OpenOffice_org-icon-theme-tango
OpenOffice_org-impress OpenOffice_org-impress-extensions
OpenOffice_org-l10n-extras OpenOffice_org-libs-core
OpenOffice_org-libs-extern OpenOffice_org-libs-gui OpenOffice_org-mailmerge
OpenOffice_org-math OpenOffice_org-pyuno OpenOffice_org-ure
OpenOffice_org-writer OpenOffice_org-writer-extensions gobject-introspection
gobject-introspection-devel java-1_6_0-sun kernel-desktop preload-kmp-desktop
sudo sysconfig transmission yast2-core yast2-country yast2-country-data

The following packages are going to be downgraded:
OpenOffice_org-hyphen OpenOffice_org-templates-en
OpenOffice_org-templates-labels-a4 OpenOffice_org-templates-labels-letter
OpenOffice_org-templates-presentation-layouts OpenOffice_org-thesaurus-en-US
abiword abiword-docs gnumeric gnumeric-lang libSDL_ttf-2_0-0 libabiword-2_8
libedit0 myspell-american transmission-gtk

The following packages are going to change vendor:
OpenOffice_org
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-LanguageTool
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-LanguageTool-en
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-base
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-base-drivers-mysql
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-base-extensions
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-branding-openSUSE
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-calc
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-calc-extensions
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-components
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-converter
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-draw
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-draw-extensions
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-filters
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-filters-optional
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-gnome
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-help-en-US
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-hyphen
obs://build.opensuse.org/OpenOffice.org:UNSTABLE -> openSUSE
OpenOffice_org-icon-theme-galaxy
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-icon-theme-hicontrast
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-icon-theme-tango
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-impress
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-impress-extensions
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-l10n-extras
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-libs-core
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-libs-extern
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-libs-gui
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-mailmerge
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-math
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-pyuno
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-templates-en
obs://build.opensuse.org/OpenOffice.org:UNSTABLE -> openSUSE
OpenOffice_org-templates-labels-a4
obs://build.opensuse.org/OpenOffice.org:UNSTABLE -> openSUSE
OpenOffice_org-templates-labels-letter
obs://build.opensuse.org/OpenOffice.org:UNSTABLE -> openSUSE
OpenOffice_org-templates-presentation-layouts
obs://build.opensuse.org/OpenOffice.org:UNSTABLE -> openSUSE
OpenOffice_org-thesaurus-en-US
obs://build.opensuse.org/OpenOffice.org:UNSTABLE -> openSUSE
OpenOffice_org-ure
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-writer
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
OpenOffice_org-writer-extensions
obs://build.opensuse.org/OpenOffice.org:STABLE -> openSUSE
abiword
obs://build.opensuse.org/GNOME -> openSUSE
abiword-docs
obs://build.opensuse.org/GNOME -> openSUSE
gnumeric
obs://build.opensuse.org/GNOME -> openSUSE
gnumeric-lang
obs://build.opensuse.org/GNOME -> openSUSE
gobject-introspection
obs://build.opensuse.org/GNOME -> openSUSE
gobject-introspection-devel
obs://build.opensuse.org/GNOME -> openSUSE
libSDL_ttf-2_0-0
openSUSE-Education -> openSUSE
libabiword-2_8
obs://build.opensuse.org/GNOME -> openSUSE
libedit0
obs://build.opensuse.org/devel:libraries:c_c++ -> openSUSE
myspell-american
obs://build.opensuse.org/OpenOffice.org:UNSTABLE -> openSUSE
transmission
openSUSE -> PackMan :: Startseite
transmission-gtk
PackMan :: Startseite -> openSUSE

43 packages to upgrade, 15 to downgrade, 50 to change vendor.

What now? Should I run OOffice?

Did you let zypper run to make those changes? If you did, then yes try office. I would reboot first.

Later you may need to run the Packman switch because the ‘dup’ may have changed some of the multi-media, but it doesn’t look like it.

I did let zypper to run those changes and reboot it.
I run OpenOffice.org Impress, but the same scenario repeats.
First time when I run OO, Presentation Wizard appeared, I clicked on “Create”, Impress iz up, and then it crashess immediatelly. Only there wasn’t JRE problem.
Second time when I run OO, it was the same untill “Create” button. Then JRE error appeared two times and after that was nothing.

Let me try mine.
I was using a week ago no problem…