OpenOffice crashes

Heya,

I’m experiencing a crippling crash in OpenOffice, crippling for my project.

I use the OpenOffice navigator to assemble my report. I write each chapter in its own file and then I want to assemble them into 1 file using the navigator in OpenOffice. When I do this openoffice crashes and closes down without warning. I then have to open it again and recover my files. No error messages or anything. File recovery goes smooth.

I’m using OpenOffice v. 3.1.1, OpenSUSE w. KDE4 64 bit.

Best regards,
Daqar

Hello Daqar,

Does this mean you have tried to run it from terminal?

I’ve never heard of OpenSUSE w.
I think you’ve made a typo.
So could you tell us which version of openSUSE you have?

Good luck!:wink:

Heya,

Initially had not tried with the terminal. I did so now:

jacob@linux-h7fo:~> ooffice
jacob@linux-h7fo:~> QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread                    
QPixmap: It is not safe to use pixmaps outside the GUI thread                    
QPainter::begin: Cannot paint on a null pixmap                                   
QPainter::save: Painter not active                                               
QPainter::translate: Painter not active                                          
QPainter::translate: Painter not active                                          
QPainter::setPen: Painter not active                                             
QPainter::setRenderHint: Painter must be active to set rendering hints           
QPainter::translate: Painter not active                                          
QPainter::setPen: Painter not active                                             
QPainter::restore: Unbalanced save/restore                                       
QPainter::save: Painter not active                                               
QPainter::translate: Painter not active                                          
QPainter::translate: Painter not active                                          
QPainter::setPen: Painter not active                                             
QPainter::setRenderHint: Painter must be active to set rendering hints           
QPainter::translate: Painter not active                                          
QPainter::setPen: Painter not active                                             
QPainter::restore: Unbalanced save/restore                                       
QPainter::save: Painter not active                                               
QPainter::translate: Painter not active                                          
QPainter::translate: Painter not active                                          
QPainter::setPen: Painter not active                                             
QPainter::setRenderHint: Painter must be active to set rendering hints           
QPainter::translate: Painter not active                                          
QPainter::setPen: Painter not active                                             
QPainter::restore: Unbalanced save/restore                                       
QPainter::save: Painter not active                                               
QPainter::setRenderHint: Painter must be active to set rendering hints
QPainter::setPen: Painter not active
QPainter::setBrush: Painter not active
QPainter::setPen: Painter not active
QPainter::setPen: Painter not active
QPainter::setBrush: Painter not active
QPainter::setBrush: Painter not active
QPainter::setPen: Painter not active
QPainter::restore: Unbalanced save/restore
X-Error: BadDrawable (invalid Pixmap or Window parameter)
        Major opcode: 62 (X_CopyArea)
        Resource ID:  0x0
        Serial No:    87190 (87190)
These errors are reported asynchronously,
set environment variable SAL_SYNCHRONIZE to 1 to help debugging


I didn’t make a typo as such when writing ‘OpenSUSE w.’ :shame:
I just forgot to mention it was OpenSUSE 11.2 w. (with) KDE4. I’m sorry for the confusion…

Daqar

Hello Daqar,

I’ve found another thread about this problem.
Here’s the link.

Looking at the third entry he solved the problem by turning of desktop effects.
So have you desktop effects enabled?
If so try disabling them and see if it works.

Good luck!:wink:

I tried turning off all desktop effects. It didn’t help. I also tried changing the background from slideshow to image, that didn’t help either.

I thought maybe I used the OpenOffice navigator wrong. It turns out I do, but the crashes remain. When I try to create a master document I get this error:

jacob@linux-h7fo:~> ooffice
jacob@linux-h7fo:~> #      
# A fatal error has been detected by the Java Runtime Environment:
#                                                                 
#  SIGSEGV (0xb) at pc=0x00007fe413987130, pid=7326, tid=140617799399344
#
# JRE version: 6.0_19-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (16.2-b04 mixed mode linux-amd64 )
# Problematic frame:
# C  [libQtGui.so.4+0x4e4130]  _ZNK15QAbstractButton9isCheckedEv+0x0
#
# An error report file with more information is saved as:
# /home/jacob/hs_err_pid7326.log
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

[error occurred during error reporting , id 0xb]



Daqar

I don’t want to send you on an expedition here, but I gave up on Ooo 3.1 pretty quickly and am running the 3.2 from the build service. If that’s too risky, I believe 3.2 also made it into the STABLE build service for OpenOffice. It may save you some headaches.

Btw: are you running OpenJDK or Sun’s JVM? For sure try switching to Sun’s, if you’re not there already.

I changed to Sun’s Java recently. Like 7 days ago…I’ll try and see if updating OpenOffice helps. Is it easy to do?

Daqar

In YAST2 - Software Repositories, add the following repo: Index of /repositories/OpenOffice.org:/STABLE/openSUSE_11.2. Call it “OpenOffice.org STABLE”.

Then go to YAST2 - Software Management; on the View dropdown, select “Repositores”, click on the OpenOffice.org STABLE repo and then at the top of the screen, click on the “Switch system packages” hyperlink. All package versions should switch to blue - click Accept to install.

Again - I have absolutely no indication that this will fix your problem, but at least you’re at a more recent version.

Its worth trying. At least all this navigator stuff works on the OpenOffice I have running on my Windows 7 machine. Its a drag if I can only make it work there. But as long as it works on at least one machine I can experiment with making it work on others.

Daqar

Well…Updating OpenOffice seems to have worked.

Thanks for the help guys !! :):):slight_smile:

Daqar

I had this error on OpenSUSE 11.2 (64bit) with OpenOffice_org-3.2.1 on KDE-4.5.0:


 
X-Error: BadDrawable (invalid Pixmap or Window parameter)
        Major opcode: 62 (X_CopyArea)
        Resource ID:  0x5e00040
        Serial No:    719 (719)

The following fixed it for me


 
# rpm -e OpenOffice_org-kde OpenOffice_org-kde4 OpenOffice_org-gnome
# rm -rf /usr/lib64/ooo3/basis3.2/program/libvclplug_kde*lx.so

Now all is back into perfect working order!

I’m convinced it has to do with a dual-screen display.