OpenOffice Crashes using Templates.

English Applications
1

First off, I googled and found my exact same issue reported on a Kubuntu. I have since reported the issue to Openoffice.org. I went to bugzilla to report to Novell, but they want way to much personal information and too time consumming.

Here is the simple crash. select OpenOffice from the Desktop folder. Then select Templates, then Labels. Crashes every time, with a dialouge stating it saved the file. Problems is nothing to be saved. I didn’t get a chance to create a Label! I can ge the same crash going through the writer using new document and label.

2

I don’t get this.
Try starting OO from a terminal and watch the output

3

I was about to re-install suse then I tried the Live cd with the exact same results.

The live cd is “openSUSE-11.2-KDE4-LiveCD-i686.iso”.

Whats not to understand? From Desktop Folder > Office > Templates… > Labels, open…Crash.

4

I understand:)

I don’t proceed from the desktop office folder because I nuke it asap after install.
But from within writer, start New - Template - Labels
Works fine.

5

This failed the same way using the LiveCD, so I burnt another cd/dvd, with the same results. the media passed verify tests.

Starting from Terminal, produced this:

linux@linux:~> ooffice
javaldx: Could not find a Java Runtime Environment!
linux@linux:~> terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException'

I’ve tried this several different angles with the same results. I don’t think the output errors reflect my problems, because I can run every other application in OO.

I am stymied.

Edit: I am using the 686 version, and the md5sum checks out:
openSUSE-11.2-KDE4-LiveCD-i686.iso
9313767747ac5dc326a45ab6585bbf45

6

Do you have Java installed?

7

Even so, I tried this using the LiveCD. Like I said everything else on OO works. Why would the LiveCD fail the same way as my installed version does.

What would be nice if someone has the exact same i686 iso to try to create a Label as I have described.

8

Same ISO, works for me…

Though I’ve installed netbeans, so that could’ve pulled in a different Java with it.

9

Could you please boot up using the LiveCD and try to create a Label using OpenOffice. It’s hard to believe that I’m the only one with this issue, and my md5sum checks out.

10

Though it does die as you describe if I try it on my Live USB. It talks about ‘setting up templates for first time use’, which may imply writing, which may imply not so good on a Live CD.

Though why it would die on your installed system I don’t know.

[edit - cross post. No Live CD… No CD drive :)]

Edit - again - only other thing that’s different is I upgraded KDE to 4.3.4…

11

Well it least It wasn’t something strange going on just for me. That at least answers my question. thank you very much for trying this for me.

Now comes the task of trying to report this as a bug for some unsuspecting sole that stumbles across this unaware.

Off-topic. I am interested in upgrading to KDE4.3.4 at some point.

12

You need the kde43 repos
Then use the system package switcher. This guide is sufficient, though it was for 4.3.3 it will now apply for 4.3.4
Howto: Upgrade KDE4.3.1 to KDE4.3.3 in openSUSE 11.2 - openSUSE Forums

13

I filled a bug report on this issue. It fails as I described if you use the following ISO:
openSUSE-11.2-KDE4-LiveCD-i686.iso
MS5Sum=9313767747ac5dc326a45ab6585bbf45

Here is the Bugzilla

14

Maybe the crash is related to the KDE-OpenOffice-Integration issue as discussed here:
OpenOffice and Opensuse 11.2 - openSUSE Forums

15

Thanks for your reply. There’s is somewhat different. I’m getting now where’s on the bugzilla report.