Online Help is now working

When i click online help for chat previously I was able to get support by loging into suse chat room.

Now after upgrading to 12.2 from 12.1 I when i click
It is giving below error
Details of the Request:

  • URL: irc://
  • Protocol: irc
  • Date and Time: Saturday, November 30, 2013 05:15 PM
  • Additional Information: Unable to create io-slave: klauncher said: Error loading ‘konversation %u’.

Description:The program on your computer which provides access to the irc protocol could not be started. This is usually due to technical reasons.
Possible Causes:

  • The program which provides compatibility with this protocol may not have been updated with your last update of KDE. This can cause the program to be incompatible with the current version and thus not start.
  • You may have encountered a bug in the program.

Please suggest

Do you have konversation installed?

Can you run it in Konsole?
If not, what error message do you get?

thanks that wored