NVIDIA graphics card not being recognised

English Hardware
1

Hello,

I seem to be desperatley stuck, I’ve tried reinstalling the drivers while having Novaeu disabled (NVIDIA, the hard way guide) and am still not able to get my laptop to find let a lone use the NVIDIA 1660 ti card.

inxi -G

Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] driver: i915 v: kernel
  Device-2: Bison BisonCam NB Pro driver: uvcvideo type: USB
  Display: x11 server: X.Org v: 21.1.9 with: Xwayland v: 23.2.2 driver: X:
    loaded: modesetting dri: iris gpu: i915 resolution: 1920x1080~144Hz
  API: OpenGL v: 4.6 Mesa 23.2.1 renderer: Mesa Intel UHD Graphics (CML GT2)


lsmod | grep nvidia
i2c_nvidia_gpu         12288  0
i2c_ccgx_ucsi          12288  1 i2c_nvidia_gpu

xrandr --listproviders

Providers: number : 1
Provider 0: id: 0x42; cap: 0xf (Source Output, Sink Output, Source Offload, Sink Offload); crtcs: 3; outputs: 1; associated providers: 0; name: modesetting
    output eDP-1

Any help greatly appreciated, I tried using SUSE-PRIME to set the default boot to NVIDIA and still nothing

zypper search --installed-only | grep ‘NVIDIA’

i  | libdrm_nouveau2                            | Userspace interface for Kernel DRM services for NVIDIA chips                       | package
i  | libdrm_nouveau2-32bit                      | Userspace interface for Kernel DRM services for NVIDIA chips                       | package
i+ | nvidia-compute-G06                         | NVIDIA driver for computing with GPGPU                                             | package
i  | nvidia-compute-G06-32bit                   | 32bit NVIDIA driver for computing with GPGPU                                       | package
i+ | nvidia-compute-utils-G06                   | NVIDIA driver tools for computing with GPGPU                                       | package
i+ | nvidia-driver-G06-kmp-default              | NVIDIA graphics driver kernel module for GeForce 700 series and newer              | package
i+ | nvidia-gl-G06                              | NVIDIA OpenGL libraries for OpenGL acceleration                                    | package
i+ | nvidia-gl-G06-32bit                        | 32bit NVIDIA OpenGL libraries for OpenGL acceleration                              | package
i+ | nvidia-utils-G06                           | NVIDIA driver tools                                                                | package
i+ | nvidia-video-G06                           | NVIDIA graphics driver for GeForce 700 series and newer                            | package
i+ | nvidia-video-G06-32bit                     | 32bit NVIDIA graphics driver for GeForce 700 series and newer                      | package
i  | openSUSE-repos-MicroOS-NVIDIA              | openSUSE NVIDIA repository definitions                                             | package
i  | openSUSE-repos-Tumbleweed-NVIDIA           | openSUSE NVIDIA repository definitions                                             | package
i+ | suse-prime                                 | GPU (nvidia/intel) selection for NVIDIA optimus laptops with bbswitch support      | package
2

uname -r
6.6.1-1-default

3

lspci -nn

00:00.0 Host bridge [0600]: Intel Corporation 10th Gen Core Processor Host Bridge/DRAM Registers [8086:9b44] (rev 02)
00:01.0 PCI bridge [0604]: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) [8086:1901] (rev 02)
00:02.0 VGA compatible controller [0300]: Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05)
00:04.0 Signal processing controller [1180]: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [8086:1903] (rev 02)
00:12.0 Signal processing controller [1180]: Intel Corporation Comet Lake PCH Thermal Controller [8086:06f9]
00:14.0 USB controller [0c03]: Intel Corporation Comet Lake USB 3.1 xHCI Host Controller [8086:06ed]
00:14.2 RAM memory [0500]: Intel Corporation Comet Lake PCH Shared SRAM [8086:06ef]
00:14.3 Network controller [0280]: Intel Corporation Comet Lake PCH CNVi WiFi [8086:06f0]
00:15.0 Serial bus controller [0c80]: Intel Corporation Comet Lake PCH Serial IO I2C Controller #0 [8086:06e8]
00:15.1 Serial bus controller [0c80]: Intel Corporation Comet Lake PCH Serial IO I2C Controller #1 [8086:06e9]
00:16.0 Communication controller [0780]: Intel Corporation Comet Lake HECI Controller [8086:06e0]
00:17.0 SATA controller [0106]: Intel Corporation Device [8086:06d3]
00:1b.0 PCI bridge [0604]: Intel Corporation Comet Lake PCI Express Root Port #17 [8086:06c0] (rev f0)
00:1b.4 PCI bridge [0604]: Intel Corporation Comet Lake PCI Express Root Port #21 [8086:06ac] (rev f0)
00:1d.0 PCI bridge [0604]: Intel Corporation Comet Lake PCI Express Root Port #9 [8086:06b0] (rev f0)
00:1d.5 PCI bridge [0604]: Intel Corporation Device [8086:06b5] (rev f0)
00:1d.6 PCI bridge [0604]: Intel Corporation Device [8086:06b6] (rev f0)
00:1d.7 PCI bridge [0604]: Intel Corporation Device [8086:06b7] (rev f0)
00:1f.0 ISA bridge [0601]: Intel Corporation Comet Lake LPC Controller [8086:068d]
00:1f.3 Audio device [0403]: Intel Corporation Comet Lake PCH cAVS [8086:06c8]
00:1f.4 SMBus [0c05]: Intel Corporation Comet Lake PCH SMBus Controller [8086:06a3]
00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake PCH SPI Controller [8086:06a4]
06:00.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
07:00.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
07:01.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
07:02.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
08:00.0 System peripheral [0880]: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] [8086:15e8] (rev 06)
3f:00.0 USB controller [0c03]: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] [8086:15e9] (rev 06)
40:00.0 Non-Volatile memory controller [0108]: Sandisk Corp SanDisk Ultra 3D / WD Blue SN550 NVMe SSD [15b7:5009] (rev 01)
46:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
47:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader [10ec:525a] (rev 01)
4

There is no NVIDIA hardware and it has nothing to do with drivers. Either your card is physically dead or it is somehow disabled in BIOS.

1 Like
5

I can’t find any options within the BIOS on my clevo regarding GPU

Can you tell me is this typical from the grub loader boot options

linux /boot/vmlinuz-6.5.9-1-default root=/dev/mapper/system-root psmouse.synaptics_intertouch=1 ${extra_cmdline} splash=silent resume=/dev/system/swap0 mitigations=auto quiet security=apparmor nosimplefb=1

6

Nothing there looks unexpected. Please report input/output from inxi -GSaz and cat /var/log/Xorg.0.log | susepaste -e “10080” -f “image” if you find a current Xorg.0.log in that location. It may be in ~/.local/share/xorg/ instead.

1 Like
7 
inxi -GSaz
System:
  Kernel: 6.6.1-1-default arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6.1-1-default
    root=/dev/mapper/system-root psmouse.synaptics_intertouch=1 splash=silent
    resume=/dev/system/swap0 mitigations=auto quiet security=apparmor
    nosimplefb=1
  Desktop: KDE Plasma v: 5.27.9 tk: Qt v: 5.15.11 wm: kwin_x11 vt: 2
    dm: SDDM Distro: openSUSE Tumbleweed 20231117
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: CLEVO/KAPOK
    driver: i915 v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20
    ports: active: eDP-1 empty: none bus-ID: 00:02.0 chip-ID: 8086:9bc4
    class-ID: 0300
  Device-2: Bison BisonCam NB Pro driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:3 chip-ID: 5986:9102
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.9 with: Xwayland v: 23.2.2
    compositor: kwin_x11 driver: X: loaded: modesetting unloaded: fbdev,vesa
    alternate: intel dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: Najing CEC Panda 0x004d built: 2019 res: 1920x1080
    hz: 144 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64")
    diag: 395mm (15.5") ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 23.2.1 renderer: Mesa Intel UHD Graphics (CML GT2)
    direct-render: Yes

https://paste.opensuse.org/pastes/3560f8d3253c

Thank you

8

I just booted a USB flash drive with EndeavourOS and the card was recognised, so not sure what may be blocking it

9

I’m out of ideas. What lead you to “reinstall” the NVidia drivers? What happened, and not, before then? When did you originally install TW?

10

haha dang!, earnestly I don’t use it at all really but now want to play Baldurs gate 3 and noticed it was using the Intel card… It was definitley working when I first started using OpenSuse but couldn’t tell you where along the way it stopped recognising the card… I installed TW 3-4months back after coming from Manjaro

11

I do have an idea: Since EndeavourOS finds the card, and openSUSE used to, it looks like a regression, and for that a bug report seems warranted, and worthy.

1 Like
12

Show full output of dmesg immediately after boot with EndeavourOS and openSUSE.

1 Like
13

From EndeavourOS: openSUSE Paste

also:

inxi -G
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] driver: i915 v: kernel
  Device-2: NVIDIA TU116M [GeForce GTX 1660 Ti Mobile] driver: nvidia
    v: 535.86.05
  Device-3: Bison BisonCam NB Pro driver: uvcvideo type: USB
  Display: server: X.Org v: 21.1.8 driver: X: loaded: modesetting,nvidia
    dri: iris gpu: i915 resolution: 1920x1080~144Hz
  API: OpenGL v: 4.6 Mesa 23.1.5 renderer: Mesa Intel UHD Graphics (CML GT2)
14

From OpenSuse: openSUSE Paste

15

Yes, the device is there initially. Could you post lspci -nn from the other OS, where NVIDIA is visible?

1 Like
16 
lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation 10th Gen Core Processor Host Bridge/DRAM Registers [8086:9b44] (rev 02)
00:01.0 PCI bridge [0604]: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) [8086:1901] (rev 02)
00:02.0 VGA compatible controller [0300]: Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05)
00:04.0 Signal processing controller [1180]: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [8086:1903] (rev 02)
00:12.0 Signal processing controller [1180]: Intel Corporation Comet Lake PCH Thermal Controller [8086:06f9]
00:14.0 USB controller [0c03]: Intel Corporation Comet Lake USB 3.1 xHCI Host Controller [8086:06ed]
00:14.2 RAM memory [0500]: Intel Corporation Comet Lake PCH Shared SRAM [8086:06ef]
00:14.3 Network controller [0280]: Intel Corporation Comet Lake PCH CNVi WiFi [8086:06f0]
00:15.0 Serial bus controller [0c80]: Intel Corporation Comet Lake PCH Serial IO I2C Controller #0 [8086:06e8]
00:15.1 Serial bus controller [0c80]: Intel Corporation Comet Lake PCH Serial IO I2C Controller #1 [8086:06e9]
00:16.0 Communication controller [0780]: Intel Corporation Comet Lake HECI Controller [8086:06e0]
00:17.0 SATA controller [0106]: Intel Corporation Device [8086:06d3]
00:1b.0 PCI bridge [0604]: Intel Corporation Comet Lake PCI Express Root Port #17 [8086:06c0] (rev f0)
00:1b.4 PCI bridge [0604]: Intel Corporation Comet Lake PCI Express Root Port #21 [8086:06ac] (rev f0)
00:1d.0 PCI bridge [0604]: Intel Corporation Comet Lake PCI Express Root Port #9 [8086:06b0] (rev f0)
00:1d.5 PCI bridge [0604]: Intel Corporation Device [8086:06b5] (rev f0)
00:1d.6 PCI bridge [0604]: Intel Corporation Device [8086:06b6] (rev f0)
00:1d.7 PCI bridge [0604]: Intel Corporation Device [8086:06b7] (rev f0)
00:1f.0 ISA bridge [0601]: Intel Corporation Comet Lake LPC Controller [8086:068d]
00:1f.3 Audio device [0403]: Intel Corporation Comet Lake PCH cAVS [8086:06c8]
00:1f.4 SMBus [0c05]: Intel Corporation Comet Lake PCH SMBus Controller [8086:06a3]
00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake PCH SPI Controller [8086:06a4]
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile] [10de:2191] (rev a1)
01:00.1 Audio device [0403]: NVIDIA Corporation TU116 High Definition Audio Controller [10de:1aeb] (rev a1)
01:00.2 USB controller [0c03]: NVIDIA Corporation TU116 USB 3.1 Host Controller [10de:1aec] (rev a1)
01:00.3 Serial bus controller [0c80]: NVIDIA Corporation TU116 USB Type-C UCSI Controller [10de:1aed] (rev a1)
06:00.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
07:00.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
07:01.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
07:02.0 PCI bridge [0604]: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] [8086:15e7] (rev 06)
08:00.0 System peripheral [0880]: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] [8086:15e8] (rev 06)
3f:00.0 USB controller [0c03]: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] [8086:15e9] (rev 06)
40:00.0 Non-Volatile memory controller [0108]: Sandisk Corp WD Blue SN550 NVMe SSD [15b7:5009] (rev 01)
46:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
47:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader [10ec:525a] (rev 01)
17

Well, it looks like card gets powered down shortly after boot. It is detected and even USB HCI and audio on this card get initialized and then everything disappears. Sorry, I have no idea what may cause it. I would second bug report, attach both dmesg/lspci outputs.

18

When using openSUSE check for TLP package:

zypper se -s tlp

Test live USB boot.