Nothing happens after hitting enter to start installation

When I boot from either the DVD or Network CD,I get the “Welcome” screen and then the next screen with Install, Check firmware etc.
I have tested my memory and firmware and both are fine. But when I hit enter to start the install the screen goes blank and nothing happens. This also happens if I select “Check media” and hit enter. The screen goes blank and nothing happens.
BIOS is also taking a long time to boot.
Any help will be appreciated. If I can’t install openSUSE I’m afraid I’ll have to switch to a different distribution. I’m also afraid something may be wrong with my BIOS settings.

Feel free to email me at jed42d@mail.missouri.edu with any help.

Thanks!

when I run install from text mode I get

PANIC: early exception 0e rip 10:ffffffff8021c3ae error 0 cr2 ffffffffff5fc0f0

We are going to install Windows, update BIOS, and try again. I now think the problem is my Dell OptiPlex 740 BIOS 2.0.12.

Can’t you reset the bios before doing that?

I was just going off of this post:
[ubuntu] 9.04 Fail on clean install Kernel Panic [Archive] - Ubuntu Forums](http://ubuntuforums.org/archive/index.php/t-1136341.html)

Short that jumper then and inform us :slight_smile:

Good luck!

Thanks!
The only update Dell supplies is a Windows executable.

Right, pick a choice like Default configuration. That’s not some 1 disk, 1 GB, it tells the BIOS to configure things with standard options, which mostly work.
But I don’t think that’s where the problem is: from what you describe, BIOS taking a long time, my option is that your motherboard is going berserk or your media (CD and DVD) are faulty.
Does the BIOS come up faster if the CD or DVD is not in the drive?

No, BIOS is still slow even if the CD/DVD is not in the drive.

I have updated the BIOS for Dell OptiPlex 740 to version 2.2.2. I jumped the CMOS and set everything to the factory defaults. I then set the correct settings for the SATA drives.
Now when I load my DVD or the Internet install CD, I get a blue background with ice and peguins etc. Before on these media I was previously getting the green background. When I run media check I get the same error as before.

I am using Memorex CDs and Memorex DVD DL and a FujiFilm DVD.

Any ideas?

Thanks!

Did you check the media? If you have another OS then create an iso image off the DVD you burned and cross reference it with the md5 supplied on the main site.

We haven’t checked the media yet, but we tried launching it from Windows.
We then got the message:
“Try (hd 0,0): NTFS5 : 3
Try (hd 0,1): Invalid or null” [and so on through 1,3]
Then it says:
“Error cannot find GRLDR in all devices. Press Ctrl+Alt+Del to restart.”

We have two hard drives on this machine.

Any ideas?

For checking md5 sum i recommend Download MD5 Checker 2.31 - Free utility to verify downloads with an MD5 checksum - Softpedia

Simple and effective

Best way to ensure that the iso image is correct is to check it with a torrent client.
Download with web browser then finish/check it with torrent client.

carefully read all the parts of http://tinyurl.com/6jwtg9

especially those pertaining to checking the media…

of course, none of that will help if your Dell or its RAM is/are toast.


natural_pilot

Are the hdds set as SATA RAID in Bios?

Btw, burn the media at the lowest speed possible.

Ah! The penguins on ice are right. That’s a more or less random theme, usually seen during Xmas. Maybe your system date was wrong after flashing the BIOS. :slight_smile:

There is something wrong with the Dell. When we tried the installation DVD on a diffenent machine, the install booted perfectly. So, we’re putting openSUSE on a different machine and the Dell is going to run Windows.

Thanks for all the help and advice!!! Way to follow the Guiding Principles! :slight_smile:

Ah, ok, at least you found a solution. My bet would be on the memory since Windows barely uses it.

I have the exact same system and symptoms. I’m using 2.2.2 for the BIOS. Is this a motherboard or CPU issue? Fedora 11 does not install either. I was able to install Ubuntu 9.04. I have not tried 32bit versions of OpenSuse, have you?