Non-recognition of HP scanner by hplip and Yast Scanner

English Hardware
1

lsusb sees my HP Scanjet 7000 duplex scanner:

Bus 001 Device 006: ID 03f0:2d05 Hp, Inc Scanjet 7000

but hp-setup in hplip yields a ‘No device found’ error, and xsane doesn’t see it at all.

I tried Yast → Hardware → Scanner, and got:

hp2000S1        No scanner recognized by this driver.   
hpgt2500        No scanner recognized by this driver.

I haven’t been able to find a source to download the appropriate driver for Linux.

I’m stumped. Can anyone offer troubleshooting tips for setting up this scanner in Tumbleweed KDE?

2

My hp scan only gets recognized by hplip after I reboot my computer, you might give it a try.

3

If your device is what HP calls HP ScanJet Enterprise Flow 7000 s3, the HPLIP site states it is supported with minimum version 3.16.10. However, it also says:
“How do I scan using the ADF in duplex mode?
This feature is not currently supported.”

4

That I did, matchbox56. Thanks for the suggestion.

Do you mind telling me what kind of scanner you have? I wonder if my Scanjet 7000 is no longer supported.

5

Thanks for the feedback, crmrhm. At this point, I’d be grateful if I could convince hplip to see it in any form, even without duplex.

6

According to HP Support only a Windows scanner driver is available, not even one for a Mac. According to SANE, they have no backend for it.
If the scanner has a wi-fi connection, download the HP Smart app onto your smartphone and see if it will connect and scan that way. My relatively new HP All-in-one has no scanner driver but I can scan easily from my smartphone.

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7

In hp-setup, click the “Show Advanced Options” bar, check the “Manual Discovery” box and put 03f0:2d05 in the USB bus ID:device ID box. Click Next and see what happens.

8

I did try that with the Manual Discovery box, crmrhm, which I should have mentioned in my first post. Alas, same result.

9

If it isn’t enumerated by ‘lsusb’ or ‘usb-devices’ at least, that could indicate a kernel issue.

10

I fear that’s likely the explanation, john_hudson. No backend … and, unfortunately, no wi-fi connection, either.

Since switching to Linux, I have used the scanner through a Windows VM in VirtualBox.

11

lsusb does see it, though!

12

Sorry, I missed that. Yes, it will likely be missing sane backend support.

13

According to the HPLIP site, your scanner has a network connection. Correct?

7000
70001585×239 69.9 KB

Can you try that? Our HP MFC is on a network connection on our router. HP-setup finds it only with manual discovery putting in the MFC’s static IP address. Once setup it works great: print, scan, and fax.

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14

Have you run:
hp-plugin

15

Sauerland: Yes, I did run hp-plugin. I thought that might work, too!

Crmrhm: I see now that I should have looked more carefully for a link to my scanner before posting … as there are different “Scanjet 7000s” online. Mine looks like:

https://www.imagine41.com/product/hp-scanjet-7000-sheet-feed-scanner/

which doesn’t have the network capabilities of the Enterprise Flow 7000 s3. I think I’m SOL in Linux, outside of USB passthrough with the Windows VM in VirtualBox.

16

If nothing works, maybe you can use vuescan???

17

I was hoping so, too, Sauerland! But: https://www.hamrick.com/vuescan/hp_scanjet_7000.html#technical-information