No wireless card

maartencs · October 7, 2010, 7:13pm

I just bought a brand new toshiba laptop and I have 2 problems. The first is that suse doesn’t recognize my wireless card and the second is that I don’t have sound through my headphones (help on this is already given in a different topic).

I have a toshiba L670-187 and I can give the following information (and yes the hardware switch is ok, the orange light is on which means the wifi adapter is enabled):


!!Linux Distribution
!!------------------

Welcome to openSUSE 11.2 "Emerald" - Kernel \r (\l). openSUSE 11.2 (i586) LSB_VERSION="core-2.0-noarch:core-3.2-noarch:core-4.0-noarch:core-2.0-ia32:core-3.2-ia32:core-4.0-ia32"


!!DMI Information
!!---------------

Manufacturer:      TOSHIBA
Product Name:      Satellite L670


!!Kernel Information
!!------------------

Kernel release:    2.6.31.5-0.1-desktop
Operating System:  GNU/Linux
Architecture:      i686
Processor:         i686
SMP Enabled:       Yes



00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
01:00.0 VGA compatible controller: ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series]
01:00.1 Audio device: ATI Technologies Inc RV710/730
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 05)
07:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8172 (rev 10)
ff:00.0 Host bridge: Intel Corporation QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation Device 2d12 (rev 02)
ff:02.3 Host bridge: Intel Corporation Device 2d13 (rev 02)


/usr/sbin/iwconfig
lo        no wireless extensions.

eth0      no wireless extensions.


 /sbin/lspci -n
00:00.0 0600: 8086:0044 (rev 02)
00:01.0 0604: 8086:0045 (rev 02)
00:16.0 0780: 8086:3b64 (rev 06)
00:1a.0 0c03: 8086:3b3c (rev 05)
00:1b.0 0403: 8086:3b56 (rev 05)
00:1c.0 0604: 8086:3b42 (rev 05)
00:1c.1 0604: 8086:3b44 (rev 05)
00:1d.0 0c03: 8086:3b34 (rev 05)
00:1e.0 0604: 8086:2448 (rev a5)
00:1f.0 0601: 8086:3b09 (rev 05)
00:1f.2 0106: 8086:3b29 (rev 05)
00:1f.3 0c05: 8086:3b30 (rev 05)
01:00.0 0300: 1002:9553
01:00.1 0403: 1002:aa38
02:00.0 0200: 10ec:8136 (rev 05)
07:00.0 0280: 10ec:8172 (rev 10)
ff:00.0 0600: 8086:2c62 (rev 02)
ff:00.1 0600: 8086:2d01 (rev 02)
ff:02.0 0600: 8086:2d10 (rev 02)
ff:02.1 0600: 8086:2d11 (rev 02)
ff:02.2 0600: 8086:2d12 (rev 02)
ff:02.3 0600: 8086:2d13 (rev 02)

can it be a problem related to IRQ problems like in this thread?

rodhuffaker · October 7, 2010, 9:27pm

Can you give the relevant output of lspci without the “-n”?

Akoellh · October 7, 2010, 9:38pm

Not “lspci” nor “lspci -n” or even “lspci -v” gives the best SNR for a first shot, but “lspci -nn” or “lspci -nnk”.
Your wireless card:

07:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8172 (rev 10)

07:00.0 0280: **10ec:8172** (rev 10)


 modinfo r8192se_pci 
filename:       /lib/modules/2.6.31.14-0.1-desktop/updates/r8192se_pci.ko
license:        GPL
version:        0017.0507.2010
author:         Copyright(c) 2008 - 2010 Realsil Semiconductor Corporation <wlanfae@realtek.com>
description:    Linux driver for Realtek RTL819x WiFi cards
srcversion:     F2F1A6E18A835B36AA93702
alias:          pci:v000010ECd00008174sv*sd*bc*sc*i*
alias:          pci:v000010ECd00008173sv*sd*bc*sc*i*
alias:          pci:v0000**10EC**d0000**8172**sv*sd*bc*sc*i*
alias:          pci:v000010ECd00008171sv*sd*bc*sc*i*
alias:          pci:v000010ECd00008192sv*sd*bc*sc*i*
depends:        
vermagic:       2.6.31.14-0.1-desktop SMP preempt mod_unload modversions 
parm:           ifname: Net interface name, wlan%d=default (charp)
parm:           hwwep: Try to use hardware WEP support(default use hw. set 0 to use software security) (int)

Help with ‘Make’

rodhuffaker · October 7, 2010, 10:00pm

Here’s a thread that goes through configuring it. I’m not sure if it was actually resolved or not but it looked like it.

maartencs · October 7, 2010, 10:48pm

Akoellh:

Not “lspci” nor “lspci -n” or even “lspci -v” gives the best SNR for a first shot, but “lspci -nn” or “lspci -nnk”.

Your wireless card:
07:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8172 (rev 10)

............

laptop-maarten:/home/maarten # lspci -nnk


00:00.0 Host bridge [0600]: Intel Corporation Core Processor DRAM Controller [8086:0044] (rev 02)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
00:01.0 PCI bridge [0604]: Intel Corporation Core Processor PCI Express x16 Root Port [8086:0045] (rev 02)
        Kernel driver in use: pcieport-driver
00:16.0 Communication controller [0780]: Intel Corporation 5 Series/3400 Series Chipset HECI Controller [8086:3b64] (rev 06)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
00:1a.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b3c] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: ehci_hcd
00:1b.0 Audio device [0403]: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio [8086:3b56] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: HDA Intel
00:1c.0 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 [8086:3b42] (rev 05)
        Kernel driver in use: pcieport-driver
00:1c.1 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 [8086:3b44] (rev 05)
        Kernel driver in use: pcieport-driver
00:1d.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b34] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: ehci_hcd
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev a5)
00:1f.0 ISA bridge [0601]: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller [8086:3b09] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
00:1f.2 SATA controller [0106]: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller [8086:3b29] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller [8086:3b30] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series] [1002:9553]
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: fglrx_pci
01:00.1 Audio device [0403]: ATI Technologies Inc RV710/730 [1002:aa38]
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: HDA Intel
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: r8169
07:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:8172] (rev 10)
        Subsystem: Realtek Semiconductor Co., Ltd. Device [10ec:8181]
ff:00.0 Host bridge [0600]: Intel Corporation QuickPath Architecture Generic Non-core Registers [8086:2c62] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:00.1 Host bridge [0600]: Intel Corporation QuickPath Architecture System Address Decoder [8086:2d01] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.0 Host bridge [0600]: Intel Corporation QPI Link 0 [8086:2d10] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.1 Host bridge [0600]: Intel Corporation QPI Physical 0 [8086:2d11] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.2 Host bridge [0600]: Intel Corporation Device [8086:2d12] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.3 Host bridge [0600]: Intel Corporation Device [8086:2d13] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]

Can you please explain me what you mean with the ‘make’ thread?

Which thread do you mean?

Akoellh · October 7, 2010, 10:56pm

I contains the solution to your problem, read it, especially the end (#10 + #11).

rodhuffaker · October 7, 2010, 11:03pm

Sorry, I must have missed pasting the url.
Realtek 8172 not recognized - fixed right or not?

maartencs · October 7, 2010, 11:11pm

I installed the package which is at the top of this page. Rebooted, but it is still not working. Perhaps you can point me a little bit into the good direction?

rodhuffaker · October 7, 2010, 11:45pm

Has the output from any of those commands changed?
Does the command “dmesg |grep firmware” show any output?

maartencs · October 8, 2010, 12:14am

dmesg | grep firmware does not show any output.

lspci -nnk


00:00.0 Host bridge [0600]: Intel Corporation Core Processor DRAM Controller [8086:0044] (rev 02)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]                               
00:01.0 PCI bridge [0604]: Intel Corporation Core Processor PCI Express x16 Root Port [8086:0045] (rev 02)
        Kernel driver in use: pcieport-driver                                                             
00:16.0 Communication controller [0780]: Intel Corporation 5 Series/3400 Series Chipset HECI Controller [8086:3b64] (rev 06)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]                                                          
00:1a.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b3c] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]                                                              
        Kernel driver in use: ehci_hcd                                                                                          
00:1b.0 Audio device [0403]: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio [8086:3b56] (rev 05)          
        Subsystem: Toshiba America Info Systems Device [1179:fd00]                                                              
        Kernel driver in use: HDA Intel                                                                                         
00:1c.0 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 [8086:3b42] (rev 05)          
        Kernel driver in use: pcieport-driver                                                                                   
00:1c.1 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 [8086:3b44] (rev 05)          
        Kernel driver in use: pcieport-driver                                                                                   
00:1d.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b34] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: ehci_hcd
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev a5)
00:1f.0 ISA bridge [0601]: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller [8086:3b09] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
00:1f.2 SATA controller [0106]: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller [8086:3b29] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller [8086:3b30] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series] [1002:9553]
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: fglrx_pci
01:00.1 Audio device [0403]: ATI Technologies Inc RV710/730 [1002:aa38]
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: HDA Intel
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
        Subsystem: Toshiba America Info Systems Device [1179:fd00]
        Kernel driver in use: r8169
07:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:8172] (rev 10)
        Subsystem: Realtek Semiconductor Co., Ltd. Device [10ec:8181]
ff:00.0 Host bridge [0600]: Intel Corporation QuickPath Architecture Generic Non-core Registers [8086:2c62] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:00.1 Host bridge [0600]: Intel Corporation QuickPath Architecture System Address Decoder [8086:2d01] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.0 Host bridge [0600]: Intel Corporation QPI Link 0 [8086:2d10] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.1 Host bridge [0600]: Intel Corporation QPI Physical 0 [8086:2d11] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.2 Host bridge [0600]: Intel Corporation Device [8086:2d12] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]
ff:02.3 Host bridge [0600]: Intel Corporation Device [8086:2d13] (rev 02)
        Subsystem: Intel Corporation Device [8086:8086]

I’ve got the sound working at the moment, I’ll hope we will have the same success with the wifi adapter! If you require any more information to give a better advice please ask!

Akoellh · October 8, 2010, 12:19am

rtl8192se + rtl8192se-firmware + rtl8192se-kmp-$flavor matching your kernelflavor, kernel version and architecture (“uname -r” and “cat /etc/SuSE-release”).

maartencs · October 8, 2010, 12:21am

uname -r


2.6.31.5-0.1-desktop

cat /etc/SuSE-release


openSUSE 11.2 (i586)
VERSION = 11.2

Is this enough?

rodhuffaker · October 8, 2010, 12:35am

You installed the file called rtl8192se-0017.0507.2010-2.1.i586.rpm?
Are you sure it actually installed? If you do “rpm -qa |grep rtl8192” does it show up?

Akoellh · October 8, 2010, 12:36am

Yes, now you can choose the correct rtl8192se-kmp package.

maartencs · October 8, 2010, 12:47am

When I want to install rtl8192se-kmp-desktop I get the error failed dependencies: rtl8192se-firmware 0017.0507.2010 is needed by…

I find that strange because when i run rpm -qa |grep rtl8192 I get: rtl8192se-0017.0507.2010-2.1.586

rodhuffaker · October 8, 2010, 12:52am

Do an “rpm -qa |grep rtl8192se-firmware” and see exactly which version you have. It may be slightly different.

Akoellh · October 8, 2010, 12:52am

I don’t find that strange at all, maybe you agree after reading the output again.

Alternatively, you could read my advise on WHAT to install again.

maartencs · October 8, 2010, 12:58am

I see what you mean The problem was the firmware packages were at the second page and that’s why I didn’t install them immediately (and it’s 1am right now, I need to get to bed…;-))

Installing firmware package now and then the kmp

maartencs · October 8, 2010, 1:04am

I installed the following packages right now:


rtl8192se-kmp-desktop-0017.0507.2010_2.6.31.14_0.1-2.1.i586
rtl8192se-0017.0507.2010-2.1.i586
rtl8192se-firmware-0017.0507.2010-2.1.noarch

rebooted, but I still can not set-up a wireless connection. What’s the next step?

maartencs · October 8, 2010, 1:11am

maartencs:

I installed the following packages right now:
rtl8192se-kmp-desktop-0017.0507.2010_2.6.31.14_0.1-2.1.i586
rtl8192se-0017.0507.2010-2.1.i586
rtl8192se-firmware-0017.0507.2010-2.1.noarch
rebooted, but I still can not set-up a wireless connection. What’s the next step?

instead of rtl8192se-kmp-desktop-0017.0507.2010_2.6.31.14_0.1-2.1.i586 I installed rtl8192se-kmp-desktop-0017.0507.2010_2.6.31.5_0.1-2.1.i586.rpm. I have a wireless interface right now \o/