No VGA/HDMI output in Acer Aspire E1-471-6404

English Hardware
1

Hello folks,
This is my last shoot trying to figure out why my note has no output signal neither for VGA nor for HDI.
I am using opensuse 13.1 in a Notebook Acer Aspire E1-471-640 and when I plug the VGA or HDMI cable trying to show a presentation using a projector or a TV Nothin happens… I’ve trying a lot of stuff from internet forums but without success. I guess that my video card is intel but I am not sure about it… and i did not found none easy to use configuration tool… I am afraid of to be forced reinstall windows in order to can project my presentations… I’ve been using linux for a long time and never got a situation like this… so… please Help-me

Marcus Cavalcanti

2

Please give the output of this command

/sbin/lspci | egrep 'VGA|3D'
3

Hello Hank,

Thank you for your response.

Attending your orientation:

/sbin/lspci | egrep ‘VGA|3D’
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)

So I discovered that the VGA card is an intel …

Should I download and install any drive ?

4

I had dig more and dicovered that i had xf86-video-intel installed. but I dont know what to do now… edit any conf file ?

5

Hi Folks ! I’m stuck here ! Any help ? Hank, are you listening ?

6

Is it just black or does it just display “no signal”?
Surely your desktop, whichever you use, has a tool for configuring displays, look for that if you haven’t done so already. And Intel graphics usually don’t need any settings, they just work nowadays.
The good news is that the output you provided shows that this is not an Optimus system.

7

Hello Hank,

Well, maybe I was not very clear in my explanation. I don’t have a desktop problem. Neither a screen problem. My specific problem is that I can’t project anything using a projector, neither using vga cable nor using hdmi cable… I plug the connections and nothing happens…

I did
/sbin/lspci | egrep ‘VGA|3D’
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)

I also tried…

marvinsc@linux-ct6m:~> xrandr -q
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1366 x 768, current 1366 x 768, maximum 1368 x 768
default connected primary 1366x768+0+0 0mm x 0mm
1366x768 0.0*
1368x768 0.0

I tried several different configurations sets in xorg.conf… but in most cases i got a black screen and nothing got functional

I am trying to use the notebook for presentations but unfortunately with no success until now.

With pain in my heart I am considering to put windows back… or maybe another linux distribution

I guess that there is no solution for my hardware / software combination… :‘(:’(

8

You never mentioned if you are using KDE4 or GNOME. What version of kde4 and/or GNOME you are running.
In kde4 you adjust your settings using the new kscreen. GNOME has separate settings in display settings.

Disconnect and reconnect your cable to your projector. Then try the settings below:

Try this with the VGA:

xrandr --output VGA --auto

Try this for hdmi:

xrandr --output HDMI1 --mode 1366x768 --rate 60
9

Follow Up

Replace VGA with VGA-0 depending on what xrandr shows you. Check your /var/log/Xorg.0.log.

xrandr --output VGA-0 --auto

If you want to look at it further:

kscreen-console bug

Observing the events in konsole more dynamically:

kscreen-console monitor

Rather than reformatting your hard drive, I would recommend keeping openSUSE 13.1. Better still – update your system to openSUSE 13.2.
It has a newer kernel 3.16x. with KDE4.14.2 and GNOME 3.14x plus much more.

Alternate Option
If you would like to have access to Windows 7 or 8 install VirtualBox. Install Windows on a virtual partition.
You can then have access to it in one window while using openSUSE in another window.