No USB-Mouse and LAN after Upgrade to OPENSuse 11.4

English Hardware
#1

After upgrading from 11.1 to 11.4, USB-Mouse and USB-Keyboard aren’t working anymore. Only a PS2-Keyboard works. The (wired) LAN is disabled as well. During Upgrade-Process all these devices were running (e.g. downloading from online-repositories was working).

Maybe its the problem, that there are some modules missing:
lsmod found only: dm_mod, sg, ohci_hcd, ehci_hcd, ssb, mmc_core, usbcore, pcmcia, pcmcia_core, edd but no usbhid! (I think that is needed for the usb mouse)

The boot-log says:
“eth0 No interface found”
But the Mouse is detected (during boot and when plugged on later) and only does not work:
“usb 4-2: New USB device found…
usb 4-2: Product USB-PS/2 Optical Mouse”
(By the way, a USB-Memory-Stick is working)

Mouse-Section at xorg.conf is fine (with Driver “mouse”), xorg.0.log says at top:
(**) | -->Input Device “Mouse[1]” ; that is the correct one, but later on:
(WW) AllowEmptyInput is on, devices using drivers ‘kbd’, ‘mouse’ or ‘vmmouse’ will be disabled
(WW) Disabling Keyboard[0]
(WW) Disabling Mouse[1]

It might also be some problem with the AMD/ATI Chipset (740G, SB700) although the USB-Ports are on southbridge but the LAN-Jack is on Northbridge and although everything was working fine with Suse 11.1.

Don’t know which of these informations are relevant or whether these different problems are related or not.
Maybe anyone can help me, because my Linux-Knowledge came to an end at this point.

#2

anrald2000, did you really do an update to openSUSE 11.4 or did you do a clean install? Did you maintain a separate /home area when using openSUSE 11.1? I can say that with such a big jump in versions, a clean installation would be recommended by me. Further, if you did keep a separate /home area, you can select the /home partition not be formatted, thus keeping your personnel settings. No matter what you did, if this is an update, you are going to need to do a clean installation in my opinion.

Thank You,

#3

Hi,
yes it was an upgrade by DVD. Unfortunately I dont have a seperate home-Partition, so I tried to avoid a clean installation with all the mess (restoring data and especially configuring things).
You recommend a new installation. Is it possible to put my home files on a seperate partition before I start it and keep my data and settings this way?

Greetings, Anrald

#4

Hi,
yes it was an upgrade by DVD. Unfortunately I dont have a seperate home-Partition, so I tried to avoid a clean installation with all the mess (restoring data and especially configuring things).
You recommend a new installation. Is it possible to put my home files on a seperate partition before I start it and keep my data and settings this way?

Greetings, Anrald
The answer is Yes. But you need to create somewhere the space to copy your home area. You can not use the dd command as this requires source and destination partitions to be the same size (unless you are really into disk sector size and arrangements). So you will be using the cp command. The destination could be a partition on an external hard drive or you could even create a new place for it to reside and mount it when you do the new install. I suggest it should be the same partition type as where your /home area now resides or at least a Linux partition to retain the file attributes (ie not a NTFS or FAT32 partition for backup). To really help, I suggest you run the following terminal command in suse and post the output here:

su -
password:
fdisk -l

Thank You,

#5

Hi, here is the output (sorry, its partly in german):

Disk /dev/sda: 320.1 GB, 320072933376 bytes
255 Köpfe, 63 Sektoren/Spur, 38913 Zylinder, zusammen 625142448 Sektoren
Einheiten = Sektoren von 1 x 512 = 52 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x4dd51b03

Gerät boot: Anfang Ende Blöcke Id System
/dev/sda1 63 4209029 2104483+ 82 Linux Swap / Solaris
/dev/sda2 * 4209030 46154744 20972857+ 83 Linux
/dev/sda3 46154745 625137344 289491300 83 Linux

What a big surprise. The /home has now an own partition (sda3). Before doing the upgrade, there was no sda3 (I checked it)! So it must be created by the Opensuse 11.4 installation-routine.
How to proceed now?

Thanks so far,
Anrald

#6

I might request you post a copy of your fstab to confirm your present setup with the terminal command:

cat /etc/fstab

Basically, you would do a new install but select custom partitioning. You would not create anything new, but mount each existing partition in the same place as before. However, you would format the “/” and swap partitions and you would mount only, no format, for the /home partition.

Thank You,

#7

cat /etc/fstab

/dev/disk/by-id/ata-ST3320613AS_9SZ1Q7ZY-part1 swap swap defaults 0 0
/dev/disk/by-id/ata-ST3320613AS_9SZ1Q7ZY-part2 / ext3 acl,user_xattr 1 1
/dev/disk/by-id/ata-ST3320613AS_9SZ1Q7ZY-part3 /home ext3 acl,user_xattr 1 2
proc /proc proc defaults 0 0
sysfs /sys sysfs noauto 0 0
debugfs /sys/kernel/debug debugfs noauto 0 0
usbfs /proc/bus/usb usbfs noauto 0 0
devpts /dev/pts devpts mode=0620,gid=5 0 0

#8

So the following entry does confirm you have a /home area.

/dev/disk/by-id/ata-ST3320613AS_9SZ1Q7ZY-part3 /home     ext3       acl,user_xattr      1 2

Further, the fact that the partition type is ext3 seems to tell me the /home did exist before you did your update as any new partitions proposed by openSUSE 11.4 would be ext4 type. So, it looks like you did do an update, the /home area existed before the update and there is no reason you could not do a clean install as I suggested before, using your existing partitions and not formatting the /home partition while making sure you do format the / main software partition. Any software not loaded by default, needs to be reloaded after the clean install is complete through YaST, doing a package search.

Thank You,