no sound

sykeen · October 25, 2010, 7:49am

hi there
i can play a dvd or play a film from my hard drive , my media player can play
mp3 but i just have no sound …i have made sure nothing is muted …

suse linux 11.2 kde 4.3.5 …

please help …
i am a new linux user , so please instruction’s very simple
thank you …

oldcpu · October 25, 2010, 8:03am

You say ‘your media player’. What player is that?

When testing your sound, be certain to left click on the little speaker icon in the lower right corner of your KDE desktop and select ‘mixer’, and then move up MASTER volume, and PCM volume (and SPEAKER volume if it is there).

Please test your sound from a terminal. When testing your sound from a terminal, try each of the following in a terminal, first as a regular user and then with root permissions:

first:

 speaker-test -Dplug:front -c2 -l5 -twav

second, try again:

speaker-test -c2 -l5 -twav

third:

speaker-test -c2 -D hw:0,0 -t wav -l3

fourth, this next command has a volume meter at the bottom of its output with a changing number of #'s and %'s to show volume levels so run this command and tell me if the number of #'s and %'s are changing:

aplay -vv /usr/share/sounds/alsa/Front_*

fifth: and also:

aplay -vv /usr/share/sounds/alsa/test.wav

Do any of those give an indication of sound ?

Also try those with and without headphones.

Let us know if none of those work. If ANY one of those work, then we know this is just a desktop or application configuration issue and not a driver problem.

sykeen · October 25, 2010, 8:10am

will thry thoes now
my media player is caffeine

sykeen · October 25, 2010, 8:16am

v

speaker-test 1.0.21

speaker-test: invalid option – ‘1’
Unknown option ‘?’
s

oldcpu · October 25, 2010, 8:19am

You typed it wrong. Copy and paste those commands (one at a time) into a terminal. That will avoid typing mistakes.

You need to be EXACT in your syntax. Linux and computers are unforgiving for such mistakes.

sykeen · October 25, 2010, 8:19am

sy@linux-j1mq:~> speaker-test -c2 -l5 -twav

speaker-test 1.0.21

Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 2048 to 16384
Period size range from 1024 to 1024
Using max buffer size 16384
Periods = 4
was set period_size = 1024
was set buffer_size = 16384
0 - Front Left
1 - Front Right
Time per period = 2.693049
0 - Front Left
1 - Front Right
Time per period = 3.031741
0 - Front Left
1 - Front Right
Time per period = 3.010634
0 - Front Left
1 - Front Right
Time per period = 3.010557
0 - Front Left
1 - Front Right
Time per period = 3.010624

sykeen · October 25, 2010, 8:21am

sorry … copy an past this time …

speaker-test 1.0.21

Playback device is plug:front
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 8 to 16384
Period size range from 8 to 16384
Using max buffer size 16384
Periods = 4
was set period_size = 4096
was set buffer_size = 16384
0 - Front Left
1 - Front Right
Time per period = 2.736723
0 - Front Left
1 - Front Right
Time per period = 3.074271
0 - Front Left
1 - Front Right
Time per period = 2.904100
0 - Front Left
1 - Front Right
Time per period = 3.074569
0 - Front Left
1 - Front Right
Time per period = 3.074207

oldcpu · October 25, 2010, 8:21am

I am not interested in the terminal output. I am interested in : DO YOU HEAR SOUND ?

Again, when testing your sound, be certain to left click on the little speaker icon in the lower right corner of your KDE desktop and select ‘mixer’, and then move up MASTER volume, and PCM volume (and SPEAKER volume if it is there).

Your posts give no mention that you tried this, so I can only assume you did not. You MUST do that for each test! Ok ?

sykeen · October 25, 2010, 8:25am

ok missunderstood what u wanted .
ok did that .
no sound from any of them

sykeen · October 25, 2010, 8:33am

i have two to chose from .
intel 82801ba-ich2 or cmedia cm18738
the C media CM18738 gave me a sort of low hum sound when i slid my master volume slide up and down

sykeen · October 25, 2010, 8:40am

i tryed all the codes in a terminal then again with root
and i only got the same low hum sort of noisse with the fith test code with root

sykeen · October 25, 2010, 9:02am

I ASUME YOU HAVE GONE … THANKS FOR YOUR HELP ANYWAY …IF I CANT DO IT MYSELF I WILL JUST GO BACK TO WINDOWS
THANKS AGAIN FOR YOUR HELP …

oldcpu · October 25, 2010, 11:45am

Capitals means shouting in Internet convention. So I assume you are shouting at me?

Reference going back to Windows, best wishes! My wife likes and uses Windows. 95% of my friends use and like Windows. So you are in good company. Best wishes there.

With respect to not immediately replying, do you understand that we are ALL VOLUNTEERS here on this forum. No one pays us for this. We do this on our own free time.

In my case, I have to work for a living so I can pay the rent and eat. Hence I could not hang around by a computer terminal, and miss work while waiting for your reply. I needed to go to work !

Now if you wish to pursue this, you need to provide more information. Please read our multimedia stickie Welcome to multimedia sub-area , and in particular, please provide the information that it recommends to provide. I’ll even make this easy for you by copying the salient parts for providing more information:

… please post in this … sub-forum, providing in your post the following information:

provide the URLs (of a summary webpage) that are created by running the diagnostic script noted here:
SDB:AudioTroubleshooting - openSUSE - Script to run to obtain detailed information. On openSUSE-11.1 and newer that will ask you to run the script
/usr/sbin/alsa-info.sh 
and select the SHARE/UPLOAD option and after the script finishes it will give you a URL to pass to the support personnel. Please post here the output URL/website-address that gives. Just the URL/website-address. You may need to run that script twice (the first time with root permissions to update in the /usr/sbin directory, and the second time to get the URL).
.
Note if for some reason that gives you no website/url/address then run it with the no-upload option:

/usr/sbin/alsa-info.sh --no-upload
and post the file /etc/alsa-info.txt it creates to Pastebin.com and press SUBMIT on that site and again post here the URL/website-address it provides.

.
… some clarification on running the script “alsa-info.sh” … when you run:

/usr/sbin/alsa-info.sh 
you should get something like this (if it asks for an update, select NO):
http://thumbnails33.imagebam.com/9280/a5973e92794041.jpg](http://www.imagebam.com/image/a5973e92794041)

followed by this (select the SHARE/UPLOAD option):
http://thumbnails30.imagebam.com/9280/5e84f992794044.jpg](http://www.imagebam.com/image/5e84f992794044)

followed by this (its quickest if you simply select ‘NO’ to seeing the output - you will see it on the web page) :
http://thumbnails32.imagebam.com/9280/214da092794048.jpg](http://www.imagebam.com/image/214da092794048)

followed by this (where in RED is the URL).
http://thumbnails23.imagebam.com/9280/d9858092794051.jpg](http://www.imagebam.com/image/d9858092794051)

Just post the URL you get (similar to the RED URL in my example, but yours will be different).

Again, if you can not get that, then run this with the no upload option:

/usr/sbin/alsa-info.sh --no-upload


which will create the file /tmp/alsa-info.txt.  Copy that file and paste it on [Pastebin.com](http://pastebin.com) and press submit. That will give you a URL address. Please post that URL here.

**Also provide the following**:

in a terminal, or xterm, or konsole, type: rpm -qa ‘alsa’ #and post output here

in a terminal, or xterm, or konsole, type: rpm -qa ‘pulse’ #and post output here

in a terminal, or xterm, or konsole, type: rpm -q libasound2 #and post output here

in a terminal, or xterm, or konsole, type: uname -a #and post output here

for openSUSE-11.1 or earlier, in a terminal, or xterm, or konsole, type: cat /etc/modprobe.d/sound #and post output here

for openSUSE-11.2 or newer
, in a terminal, or xterm, or konsole, type: cat /etc/modprobe.d/50-sound.conf #and post output here

sykeen · October 25, 2010, 7:38pm

i was not aware cap’s was on … sorry it was not my intention to offend you … i do not know the forum protercal ie the comings & going’s of helpers …i do wish to carry on with your help , i am greatfull even if it does not seem so …
as you are willing to take the time , manners dictates i should take the time to listen as instructed

i opend up my terminal ( konsole) typed sudo bash then password

then copy & paste /usr/sbin/alsa-info.sh i got the alsa-info script box but no were did it say
select the SHARE/UPLOAD option
all i got was this
This script visits the following commands/files to collect diagnostic
│ information about your ALSA installation and sound related hardware.
│
│ dmesg
│ lspci
│ lsmod
│ aplay
│ amixer
│ alsactl
│ /proc/asound/
│ /sys/class/sound/
│ ~/.asoundrc (etc.)
│
│ See ‘/usr/sbin/alsa-info.sh --help’ for command line options.

oldcpu · October 25, 2010, 7:41pm

Please look careful. You will see an “OK” at the bottom. Press <enter> to acknowledge the OK and wait.

sykeen · October 25, 2010, 7:46pm

i got this code /tmp/alsa-info.txt.cHr8PaNouP and copy & paste in pastebin.com

clicked submit
i didnt see a url anywere …
am i doing something wrong

sykeen · October 25, 2010, 7:47pm

ok will do that now

sykeen · October 25, 2010, 7:56pm

do i paste all of it in pastebin or just the at the end

/tmp/alsa-info.txt.k2XRlZasFd

                                      k2XRlZasFd

oldcpu · October 25, 2010, 8:04pm

ah … please look at what you pasted. That is the file that is on your hard drive. I can not see the content of your hard drive.

Please look again at the example screen shots I gave above. I don’t think you bothered because it is very clear on those.

sykeen · October 25, 2010, 8:17pm

i have looked at your 4 screen shots that you posted …
i do not get 2,3or 4

i get the first 1 i see the blue ok
i press enter , and nothing happens