No sound output any more

Hi,

I’m not sure what I did - I think it started when I installed lmms. When I tried to skype shortly after (first time in the newly installed Opensuse 13.2) with a headset, the microphone didn’t work. When I plugged in the jack for the monitor again, sound was gone too. Pulling that out, I could still hear the computer’s internal speaker, which now is off, too.

I fiddled with Veromix settings (switching a KDE output engine and MPris2 on and off) and the audio settings in YaST. At the moment, the two sound devices have been deleted and undergone the short automatic reinstall. (They are called WrestlerHDMI Audio (Radeon HD 6250/6310) and SBx00 Azalia (Intel HD, neither of which appears on the list of addable devices.)

I’m at a loss what to do. Any suggestions?

Klaus

Sorry to read of your problems.

Like you, I am not too sure where to start looking wrt specific recommendations to fix the problem. For me, the best way is to obtain some more information on the sound configuration of your PC. To do this, could you open a konsole/terminal, with your PC still connected to the internet, and as a regular user, send the following command in the konsole/terminal:


/usr/sbin/alsa-info.sh

and select the SHARE/UPLOAD. Don’t bother updating if asked, the update is not at this point in the diagnosis important. After the script completes, it will upload the configuration information to an alsa website, and it will provide in the konsole/xterm the web-address/URL where the script information was uploaded. Please post here the URL/web-address provided.

That will have all sorts of information wrt sound card status, pulse, mixer configuration … etc … and from that it may be possible for me to provide a good and helpful recommendation.

Best of luck.

hmmmm Did you try removing lmms??

lmms should work with pulse audio and openSUSE. There are some posts on this forum noting that success.

It should but then we don’t know how it was installed either. And the problem arose after the “install” how ever that was done

Hi oldcpu,

unfortunately, the script only returned an empty space. I saved the output locally and saw that it is a bit of a mouthful. I’m quoting here the short part that is concerned with playback and recording.

Klaus

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 0: ALC888 Analog [ALC888 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 1: ALC888 Digital [ALC888 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 1: SB [HDA ATI SB], device 0: ALC888 Analog [ALC888 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 1: ALC888 Digital [ALC888 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0

It should be sent to the alsa site so you can give a URL to the file and we can see the whole thing.

did you check the volumes sometimes update set them top zero.

If necessary, copy and paste it on http://susepaste.org.

Remember, run it in an Xterm or a konsole.

I really need the entire script output. But from the little you provided, I can see your HDMI device is card-0. By default all sound is output to card-0. In such a case, you need to tune pulse audio volume control (using pavucontrol) to send sound, at an application basis, to card-1. The same is possibly true for the mic wrt tuning to record from card-1 (and not a non-existent card-0 recording function).

It’s on SUSE Paste

with respect to the sound playback, you have 4 to 5 problems !

(1) sound is muted in Master - you need to unmute it.
(2) sound is muted in Headphones - if you plan to use headphones, you need to unmute it
(3) sound is muted in Speaker - you need to unmute it
(4) sound is muted in PCM - you need to unmute it
(5) your analogue sound device is card-1. By default sound goes to card-0, which is HDMI. So assuming you are not using HDMI, then you need to use the application pavucontrol to select eaach applicaiton to send sound to card-1, or you need to reverse the order of the sound devices. I can tell the first for observations from here:


Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 31
  Mono: Playback 31 [100%] [0.00dB] [off]

Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] -46.50dB] [off]
  Front Right: Playback 0 [0%] -46.50dB] [off]

Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [off]
  Front Right: Playback 31 [100%] [0.00dB] [off]

Simple mixer control 'PCM',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [off]
  Front Right: Playback 31 [100%] [0.00dB] [off]

Now for the Microphone, you have as a minium 3 problems:

(1) “Mic” has 0% play back and is OFF guaranteeing no sound capture possible with your mic.

(2) “Mic Boost” is a 0% making any sound capture very difficult. I recommend a value of around 65%

(3) “Capture” is at 0% capture and is OFF guaranteeing no sound capture possible with any device

I also note automute set to Line Out+Speaker which could also be a problem < not sure > . You could try disabling that.


Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] -34.50dB] [off]
  Front Right: Playback 0 [0%] -34.50dB] [off]

Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]

Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 0 [0%] -16.50dB] [off]
  Front Right: Capture 0 [0%] -16.50dB] [off]

Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Speaker Only' 'Line Out+Speaker'
  Item0: 'Line Out+Speaker'

All of the above can be done with the program ‘alsamixer’.