No sound on hp pavilion Dv3500

Hi an hello to everyone,I will appreciate any help that I can get to make my sound work on my laptop. I will try to give as much info as possible.

I already find out how in install the driver for my video card and how to get wireless to work. ALl am looking for now is how to get my sound to work in Open suse linux. Also i am using the 64bit version of Opensuse linux. Thank you all inadvance

here is the full specs and documentation on my system

HP Pavilion dv3500en Entertainment Notebook PC

savant@linux-4swi:~/Documents> head -n 1 /proc/asound/
card0/codec*
==> /proc/asound/card0/codec#0 <==
Codec: IDT 92HD71B7X

==> /proc/asound/card0/codec#1 <==
Codec: LSI ID 1040

savant@linux-4swi:~/Documents> cat /proc/asound/versio n
Advanced Linux Sound Architecture Driver Version 1.0.1 7.

savant@linux-4swi:~/Documents> cat /proc/asound/cards
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xd9300000 irq 22

Good! You will need internet to ease the effort needed to get this working.

OK, thats very useful. My experience, helping HP DV5 and HP DV7 users (which are different laptops, but which also have the IDT 92HD71B7X) is that to get sound working with openSUSE-11.1 one needs to update to do a few things to get sound working:

  • update ones alsa to 1.0.19 and
  • modify one’s /etc/modprobe.d/sound file with a custom edit, and
  • move the volume control in one’s mixer up to 95% to prove basic sound, and then back off the volume control to reduce distortion (as unfortunately the volume scale is not linear).

There is guidance here for how to update one’s alsa: Alsa-update - openSUSE and there are six zypper commands that should be sent, but often users pick the wrong commands, or do not populate the zypper commands appropriately (despite being given examples).

Hence if you provide more information, I can give you the exact zypper commands.

To provide more information, please open a gnome terminal or a kde konsole, and with your PC connected to the internet, post here the output of running with root permissions the following script command:/usr/sbin/alsa-info.shYou may need to run that diagnostic script twice, the first time to update the script and the second time for the script to copy your PC hardware/software audio config to a pastebin site and then give you the URL. It will give you a URL where the information is located. Please post the URL here (just the URL).

Please also provide the output of the following commands being run one at a time in a gnome terminal or kde konsole:
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound
with that output, I can list the specific zypper commands you need to send to update your alsa, and I can recommend an update/test methodology to pick the correct /etc/modprobe.d/sound edit.

Hey oldcpu thank a million for the help I really appreciate it here are the info that you ask for. Also please take in to consideration that I am still learning my way around linux so please bear with me thank you once again

1 command
cp: cannot create regular file `/usr/sbin/alsa-info.sh’: Permission denied
ALSA-Info script has been updated to v 0.4.53
To view the ChangeLog, please visit git.alsa-project.org Git - alsa-driver.git/history - utils/alsa-info.sh
Please re-run the script
savant@linux-4swi:~/Documents>

2 command
savant@linux-4swi:~/Documents> rpm -qa | grep alsa
alsa-plugins-pulse-1.0.18-6.13
alsa-oss-1.0.17-1.43
alsa-oss-32bit-1.0.17-1.37
alsa-1.0.18-8.9
alsa-plugins-1.0.18-6.13
alsa-utils-1.0.18-6.4
savant@linux-4swi:~/Documents>

3 command
savant@linux-4swi:~/Documents> rpm -qa | grep pulse
libpulse0-0.9.12-9.5
alsa-plugins-pulse-1.0.18-6.13
libpulse-browse0-0.9.12-9.5
pulseaudio-utils-0.9.12-9.5
pulseaudio-module-x11-0.9.12-9.5
pulseaudio-module-lirc-0.9.12-9.5
pulseaudio-esound-compat-0.9.12-9.5
libxine1-pulse-1.1.16.1-0.pm.1
libpulse-mainloop-glib0-0.9.12-9.5
pulseaudio-0.9.12-9.5
pulseaudio-module-zeroconf-0.9.12-9.5
pulseaudio-module-jack-0.9.12-9.5
libpulsecore4-0.9.12-9.5
pulseaudio-module-bluetooth-0.9.12-9.5
savant@linux-4swi:~/Documents>

4 command
savant@linux-4swi:~/Documents> rpm -q libasound2
libasound2-1.0.18-8.9
savant@linux-4swi:~/Documents>

5 command

savant@linux-4swi:~/Documents> uname -a
Linux linux-4swi 2.6.27.7-9-default #1 SMP 2008-12-04 18:10:04 +0100 x86_64 x86_64 x86_64 GNU/Linux
savant@linux-4swi:~/Documents>

6 command
savant@linux-4swi:~/Documents> cat /etc/modprobe.d/sound
options snd slots=snd-hda-intel

u1Nb.nVqf9RDT4C3:82801I (ICH9 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
savant@linux-4swi:~/Documents>

OK, so please, re-run the script. :slight_smile:

Based on the rpms you have installed, and the kernel and openSUSE version that you have installed, I recommend you send the following zypper commands. First, I recommend you open a kde konsole or a gnome terminal and type “su” (no quotes - enter root password when prompted) and sequentially copy and paste the following 6 zypper commands, one at a time:

zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.1/ multimedia 
zypper install alsa alsa-utils alsa-plugins alsa-plugins-pulse alsa-oss-32bit alsa-oss alsa-tools alsa-firmware libasound2 
zypper rr multimedia
zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.1/ multimedia
zypper install alsa-driver-kmp-default
 zypper rr multimedia

and then restart your PC and test your sound.

I suspect sound will still not work. If that is the case, then you need to edit your /etc/modprobe.d/sound file, trying various model options that are associated with your hardware codec: IDT 92HD71B7X . The hd-audio-models.txt file gives the following list of various options:

STAC92HD71B*
============
  ref		Reference board
  dell-m4-1	Dell desktops
  dell-m4-2	Dell desktops
  dell-m4-3	Dell desktops
  hp-m4		HP dv laptops

You can try each of those in turn, one at a time. So lets try “hp-m4” first.

To do that, open your /etc/modprobe.d/sound file with root permissions to edit that file. You can do so with kde by typing: kdesu kwrite /etc/modprobe.d/sound and enter root pass word when prompted.

Under gnome type: gnomesu gedit /etc/modprobe.d/sound and enter root password when prompted.

Once the file is opened, change it such that it now looks like:

options snd slots=snd-hda-intel
options snd-hda-intel model=hp-m4
# u1Nb.nVqf9RDT4C3:82801I (ICH9 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

save the change, and then restart your alsa sound driver by typing in a konsole/terminal with regular permissions: **su -c ‘rcalsasound restart’ **and enter root password when prompted and restart your mixer after alsa restarts, and then test your sound.

options snd slots=snd-hda-intel
options snd-hda-intel model=hp-m4 enable_msi=1
# u1Nb.nVqf9RDT4C3:82801I (ICH9 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

save the change, and then restart your alsa sound driver by typing in a konsole/terminal with regular permissions: **su -c ‘rcalsasound restart’ **and restart your PC, and then test your sound.

If that does not work, try the other model options one at a time instead of hp-m4. ie in the /etc/modprobe.d/sound file replace “hp-m4” with “dell-m4-1”, save the change and restart your sound driver and mixer as noted above, and test your sound. You may wish to try each with and without “enable_msi=1”.

When testing your sound, try one of these sound tests. Typically in a nominal case one will work and the other will not work:
speaker-test -Dplug:front -c2 -l5 -twav
or
speaker-test -c2 -l5 -twavand if all is well you should hear a lady’s voice saying ‘FRONT LEFT’,‘FRONT RIGHT’ five times.

Note in all cases, you need to ensure for the test that PCM and master volume are up to about 95%. Backoff the volume levels to a lower level once you have sound established.

Hey guess what it’s now working thank you thank you a million percent I couldn’t done it without you. Here are my results. Now I only have one problem which is how do you get firefox to open ktorrent as the default application for torrent files instead of Kget?? if get the through that I will be a happy man for the rest of the day. Than you a million once again I’ve been up all night and finally my consistency pay off. My eyes are reeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaad lol

savant@linux-4swi:~/Documents> kdesu kwrite /etc/modprobe.d/sound

su -c 'rcalsasound restart
savant@linux-4swi:~/Documents>
savant@linux-4swi:~/Documents>
savant@linux-4swi:~/Documents> su -c 'rcalsasound restart
>
> su -c 'rcalsasound restart
su: user restart does not exist
savant@linux-4swi:~/Documents> su -c ‘rcalsasound restart’
Password:
Shutting down sound driver done
Starting sound driver: hda-intel done
savant@linux-4swi:~/Documents>

Congratulations!!

Out of curiousity, what is the content now of your /etc/modprobe.d/sound file? Can you post the output of:
cat /etc/modprobe.d/sound

I recommend you start a new thread asking for help there.

This is the results oldpc and once again thank you a million also I figured out the ktorrent problem so a new thread is not needed.I will tell Obama to make sure you get your stimulus package lol

savant@linux-4swi:~/Documents> cat /etc/modprobe.d/sound

options snd slots=snd-hda-intel
options snd-hda-intel model=hp-m4

u1Nb.nVqf9RDT4C3:82801I (ICH9 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
savant@linux-4swi:~/Documents>

Thanks. I’m always curious to read precisely what works. :slight_smile:

That’s why you are one of the best, keep up the excellent work.

Thanks oldcpu

This surely help me too.
The only left for me to do with regards to sound now is to get the built-in “sub” on my HP dv7-1190eo to work. Any suggestions will be appreciated.

:slight_smile: Roald

built in sub? You mean built in sub woofer?

You may be best off starting a new thread. My PC does not support 2.1 sound system and hence I know next to nothing about this.