no sound on fresh install

I have a new dell inspiron 14 5xxx with tumbleweed. I can not play any sound with any application.
Trying a live ubuntu session sound is working so I guess no hardware or bios problem.
Alsa script on live ubuntu gives
http://alsa-project.org/db/?f=1dee2002fbd1bfdb5087ec80fdc3258257b93010
while on tumbleweed I have
http://alsa-project.org/db/?f=cf43befc35822dfae515991250ad268802b267d9

I appreciate any help in finding the cause of this problem.

Is it found in YaST > Hardware > Sound?
And when yes, can you configure it there?
And when yes, can you play a test sound there?

I assume all things that go first before using any application.

Check PulseAudio profile settings perhaps. Launch ‘pavucontrol’ to do that in a desktop environment. (You may need to install it first.)

Sharing the output from the following may also be useful

pacmd list sinks

Comet Lake needs some tinkering:

https://forums.opensuse.org/showthread.php/543964-Comet-Lake-PCH-cAVS-audio-does-not-work
https://bugzilla.opensuse.org/show_bug.cgi?id=1176200

Something is wrong wrt the mixer loading:


!!Amixer output
!!-------------

!!-------Mixer controls for card sofhdadsp
**
amixer: Mixer load hw:0 error: Invalid argument**
Card hw:0 'sofhdadsp'/'DellInc.-Inspiron5490--0NDT7Y'
  Mixer name    : 'Realtek ALC3204'
  Components    : 'HDA:8086280b,80860101,00100000 HDA:10ec0236,10280955,00100002 cfg-dmics:2'
  Controls      : 54
**amixer: Mixer hw:0 load error: Invalid argument**

Is it found in YaST > Hardware > Sound?

Yes, there is a record for an intel card saying that it is not configured.

And when yes, can you configure it there?

After getting the automatic configuration done I press OK and the window suddenly closes. Reopening and we are back to not configured state.

And when yes, can you play a test sound there?

Volume and test sound options do nothing.

Check PulseAudio profile settings perhaps. Launch ‘pavucontrol’ to do that in a desktop environment. (You may need to install it first.)

pavucontrol displays 3 HDMI output and a speaker+headphones one. It does not react for any changes.

pacmd output:

Comet Lake needs some tinkering:

Then I will wait for the kernel patches. Thanks for everyone.

After installing the updates everything works :slight_smile:

Thas is fine. Enjoy!