No sound in openSUSE 13.2 KDE

English Hardware
1

Hello all i have no sound what so ever

There seem to be something wrong with my installation. In the system tray i don’t see a speaker icon only a blank page, but i can still right-click the blank page icon.

When i go into YaST - Hardware - Sound - I select the 7Series/C210 Series Chipset Family High Definition Audio Controller and i select Edit and then select Normal Setup and i get this error

the Kernel module snd-hda-intel for sound support could not be loaded. This can be cause by incorrect module parameters, including invalid IO or IRQ parameters

My setup:

Asus Z77 Sabertooth
Intel Core-I7 3770K @ 4.2Ghz
Corsair Vengence 1866Mhz 16GB
Intel SSD 520 240GB
Asus GTX 680 2GB

PS: I have sound in Windows 10

2

This is reported to work


nano /etc/modprobe.d/alsa-base.conf

And add the following line:

options snd-hda-intel model=generic

Note these instruction were for ubuntu and things are arranged a little different on openSUSE. File would be /etc/modprobe.d/50-alsa.conf

Note nano is an editor and I forget if it is installed by default but you can use any text editor to make the change. You must be root to change the file

Note this is not tested or known to work on openSUSE

3

There is no model=generic in the HD-Audio-Models.txt file, for any kernel that I am aware of. Could you post a reference for that report (from the “this is reported to work”) ?

4

I can’t get the nano command to work, and i have a search for it on google to get it installed.

5

Can you please run the diagnostic script as described in this guide:

https://en.opensuse.org/SDB:Audio_troubleshooting#First_method_to_run_script

Then share the link that it generates here.

6

You can use any editor you don’t have to use nano. You also don’t have to get it from the web get it from the repositories. You will find them in Yast-Software Management. You do have to be root so use su - or sudo to edit the file

Reference

http://askubuntu.com/questions/508692/intel-corporation-7-series-c210-series-isnt-being-detected-by-any-module

7

Also have no sound in 13.2 on an Acer Aspire

Thanks

file:///etc/modprobe.d/00-system.conf
file:///etc/modprobe.d/10-unsupported-modules.conf
file:///etc/modprobe.d/50-alsa.conf
file:///etc/modprobe.d/50-blacklist.conf
file:///etc/modprobe.d/50-bluetooth.conf
file:///etc/modprobe.d/50-ipw2200.conf
file:///etc/modprobe.d/50-iwl3945.conf
file:///etc/modprobe.d/50-prism54.conf
file:///etc/modprobe.d/50-yast.conf
file:///etc/modprobe.d/99-local.conf

http://www.alsa-project.org/db/?f=b146301b5c7c371e9cd3ab274813470c24c58d6d

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Tue Aug 18 15:00:16 UTC 2015

!!Linux Distribution
!!------------------

Welcome to openSUSE 13.2 “Harlequin” - Kernel \r (\l). openSUSE 13.2 (x86_64) # /etc/SuSE-release is deprecated and will be removed in the future, use /etc/os-release instead NAME=openSUSE PRETTY_NAME=“openSUSE 13.2 (Harlequin) (x86_64)” ID=opensuse CPE_NAME=“cpe:/o:opensuse:opensuse:13.2” BUG_REPORT_URL=“https://bugs.opensuse.org” HOME_URL=“https://opensuse.org/” ID_LIKE=“suse”

!!DMI Information
!!---------------

Manufacturer: Acer
Product Name: Aspire 5600U
Product Version:
Firmware Version: P11-A3

!!Kernel Information
!!------------------

Kernel release: 3.16.6-2-default
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version:
Utilities version: 1.0.28

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

ESound Daemon:
Installed - Yes (/usr/bin/esd)
Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)

!!Advanced information - PCI Vendor/Device/Subsystem ID’s
!!-------------------------------------------------------

00:1b.0 0403: 8086:1e20 (rev 04)
Subsystem: 1025:075f

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found…

ARECORD

arecord: device_list:268: no soundcards found…

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

–startcollapse–
–endcollapse–

!!All Loaded Modules
!!------------------

Module
btrfs
xor
raid6_pq
vfat
fat
nls_utf8
isofs
usb_storage
parport_pc
parport
iscsi_ibft
iscsi_boot_sysfs
8021q
garp
stp
mrp
llc
ecb
nfs
lockd
fscache
nls_iso8859_1
nls_cp437
sg
st
af_packet
sunrpc
hid_multitouch
hid_generic
hid_logitech_dj
usbhid
arc4
ath9k
ath9k_common
ath9k_hw
ath
i915
mac80211
i2c_algo_bit
drm_kms_helper
cfg80211
drm
xhci_hcd
ehci_pci
ehci_hcd
sr_mod
crct10dif_pclmul
usbcore
crc32_pclmul
crc32c_intel
rfkill
ghash_clmulni_intel
cdrom
cryptd
lpc_ich
r8169
wmi
mfd_core
thermal
mii
fan
usb_common
video
battery
button
processor
scsi_dh_rdac
scsi_dh_emc
scsi_dh_alua
scsi_dh
squashfs
loop

!!ALSA/HDA dmesg
!!--------------

8

Its pretty obvious your sound modules are not being loaded.

Try adding your user to group ‘audio’, restart, and test again.

9

Please confirm your PC is not booting with any special boot codes.

Also, what is the output of the command:


rpm -qa *alsa*

I want to see what, if any, alsa apps you have installed.
.

10

Does not install as root. Don’t think user level is even a question yet.

rpm -qa alsa
alsa-plugins-pulse-1.0.28-3.1.3.x86_64
alsa-plugins-1.0.28-3.1.3.x86_64
alsa-utils-1.0.28-5.6.1.x86_64
alsa-firmware-1.0.28-2.1.2.noarch
alsa-1.0.28-6.1.4.x86_64
alsa-oss-1.0.28-2.1.2.x86_64
alsamixergui-0.9.0rc1-765.1.4.x86_64

Grub has not installed. Boot is from installation disk booting installed system. There is something funky
from the Windows 8, 8.1 to 10 booting and installing openSuse 13.2. I’m not worried about it much yet as
I leave linux up for up to 60 days or so at a time. The sound forces me to go back to windows and that does
annoy me.

Thanks for the help.

11

I don’t understand that.

I also do not understand that answer

So you can not boot nominally ? It reads like you have greater problems than the sound, and a symptom of these greater problems could be sound is impacted.

I am very reluctant to suggest anything else, given I do not know the underlying problem with your being forcd to boot from an installation disk. Does sound work when booting from a liveDVD (and not booting the OS on one’s hard drive from an installation DVD) ?
.

12

Installing sound is through yast after entering root password. Error shows up there.

Everything except sound appears fine. I’ve been on linux for 15 years. Started on unix 30 years ago.
I got the first IBM pc the company got with 10 meg HD. I was at US West.

I got this machine from my father. I haven’t found the repair disks. win-10 installed by net. It has fast start
stuff going on that may confuse the grub install. Windows runs fine except for the security and update apps
that keep trying to get me to buy them. There’s one TB on the drive.
sda1-6 are used by windows.

df gives this:
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/sda8 41945088 9476992 31352160 24% /
devtmpfs 1938408 4 1938404 1% /dev
tmpfs 1967664 284 1967380 1% /dev/shm
tmpfs 1967664 2328 1965336 1% /run
tmpfs 1967664 0 1967664 0% /sys/fs/cgroup
/dev/sda8 41945088 9476992 31352160 24% /.snapshots
/dev/sda8 41945088 9476992 31352160 24% /var/tmp
/dev/sda8 41945088 9476992 31352160 24% /var/spool
/dev/sda8 41945088 9476992 31352160 24% /var/opt
/dev/sda8 41945088 9476992 31352160 24% /var/log
/dev/sda8 41945088 9476992 31352160 24% /var/lib/pgsql
/dev/sda8 41945088 9476992 31352160 24% /var/lib/named
/dev/sda8 41945088 9476992 31352160 24% /var/lib/mailman
/dev/sda8 41945088 9476992 31352160 24% /var/crash
/dev/sda8 41945088 9476992 31352160 24% /usr/local
/dev/sda8 41945088 9476992 31352160 24% /tmp
/dev/sda8 41945088 9476992 31352160 24% /srv
/dev/sda8 41945088 9476992 31352160 24% /opt
/dev/sda8 41945088 9476992 31352160 24% /boot/grub2/x86_64-efi
/dev/sda8 41945088 9476992 31352160 24% /boot/grub2/i386-pc
/dev/sda2 302458 52157 250302 18% /boot/efi
/dev/sda9 551115936 5097668 544881816 1% /home

13

Turn off all fast stuff both in the BIOS ans in Windows

Is the EFI or leacy boot?

Ok what exactly did you install or attempt to in yast there are lots of parts of a Linux sound system and all the important one should be there by default. It is possible to install the wrong stuff and really break things

in 13.2 I had to change the order of the two sound devices in yast in my machine to get sound to work. I had the Intel from mother board and NVIDIA from video card. You can set which one you want as default.

You can try turning pulse audio off if absolutely needed but it will cripple the sound system versus having Pulse Audio

You must install the packman codecs to use any of the proprietary codecs

14

I now note this thread : Driver for Intel Corporation 7 Series/C210 Series Chipset Fa - Debian User Forums where debian users purport using “model=generic” with the Intel Corporation 7 Series/C210 Series Chipset. I confess to being skeptical wrt that as “generic” is not in the “HD-Audio-Models.txt” file. If one were to try it, then one could create the /etc/modprobe.d/50-sound.conf file (if it does not exist) and put that line " options snd-hda-intel model=generic" in the file. Save, restart and test. Again, I am skeptical wrt it functioning.

Another possibility is the kernel install was corrupted (where the kernel includes the alsa driver), and one could force a reinstall of the kernel.
.

15

I only have one sound card. yast asks me to edit the card to install it. I get an error message. I have
packman nvidia and the dvd codecs installed.

16

You do not need to use YaST to create an /etc/modprobe.d/50-sound.conf file.

And in case of driver corruption, I believe you can use YaST (software management) to force a Kernel re-install. Or alternatively, I believe the same (force of a kernel re-install) can be done from Zypper with an appropriate argument.

17

The message I get is:
The kernal module snd-hda-intel for sound support could not be loaded. This can be caused by
incorrect module parameters, including invalid IO or IRQ parameters.

Is there something I can do to snd-hda-intel?

18

Incorrect module parameters can be addressed sometimes, by having a custom /etc/modprobe.d/50-sound.conf file. The problem I have there with your device, is I need to see the hardware audio codec to know what parameters to apply in a 50-sound.conf, and I can not tell what hardware audio codec your Aspire 5600U has.

If you look under /usr/src/linux-3.16.7-24/Documentation/sound/alsa/ (substitute your kernel for linux-3.16.7-24) you will see a file called “HD-Audio-Models.txt”. That lists all the modules that can be applied for different hardware audio codecs. Which one does your PC have ? Normally that is in the alsa-info.txt script output, but in your case that can not be seen. Which is one of the reasons I suspect a corrupt kernel (and the driver not loading properly).

19

Thanks

ALC88x/898/1150

acer-aspire-4930g Acer Aspire 4930G/5930G/6530G/6930G/7730G
acer-aspire-8930g Acer Aspire 8330G/6935G
acer-aspire Acer Aspire others
inv-dmic Inverted internal mic workaround
no-primary-hp VAIO Z/VGC-LN51JGB workaround (for fixed speaker DAC)

20

Do I need to update/reload the kernal?