I have a dell studio 15 laptop with intel IDT 92HD73C 82801H ICH8 driver. Initially I had sound but after installing drivers for my broadcam wireless card, amarok-xine, libxinecodecs etc, I restarted my system and no sound is heard.
OK, I highlighted in red all the versions that are wrong. In particular, you MUST remove alsa-driver-unstable-kmp-default (high lighted in red BOLD). No where in the openSUSE troubleshooting guide did it say to install that.
Go to YaST > Software > Software Management and change the “Filter” to “Search” and search for alsa-driver-unstable-kmp-default and select it for removal and remove it. That removal should be intuitively obvious once you find it.
No one told you to remove alsa-1.0.18-8.7. You do have to update it, and if you do not know the commands to update it (and I gave you a thread with an example) then please advise, and I will give you the commands.
BUT I DID ASK YOU TO REMOVE alsa-driver-unstable-kmp-default. So please remove alsa-driver-unstable-kmp-default. OK ?
I’m trying to help you, but you have to read carefully what you are recommended to do.
What are you using for a test, to determine if your basic sound works?
To determine if you have sound, please copy and paste the following speaker-test into a Gnome terminal or a kde konsole:
speaker-test -Dplug:front -c2 -l5 -twav
Note Linux is case sensitive, and “D” is not the same as “d”. To stop the above test, while the konsole/xterm has the mouse focus, press <CTRL><C> on the keyboard. Note you should check your mixer settings (kmix if using KDE, and alsamixer if using Gnome) to ensure that PCM and Master Volume are set around 75%. Note the test for surround sound is different.
Its not uncommon that will not work, but another test will work. So if it does not work, please copy and paste the following different speaker-test into a Gnome terminal or a kde konsole:
speaker-test -c2 -l5 -twavIn either case, you should hear a female voice saying ‘FRONT LEFT’, ‘FRONT RIGHT’ five times.
In the case of you Dell Studio 15, per the LINK I gave earlier, you may need to go to YaST > Hardware > Sound > Other > Test (although that may crash) or to YaST > Hardware > Sound > Other > Volume (that “volume” crashed on my PC, per the bug report). Also in your mixer move up PCM, Master Volume and Speaker volume to a very very high setting (I forgot initially to move up ‘speaker volume’ and my volume setting was very low).
If you have no success with that, then I need to do a further quality check on your setup … So can you provide more very detailed information so a good recommendation can be given? You can do that, with your laptop connected to the internet, by opening a gnome-terminal or a kde konsole and running twice (with root permissions):
/usr/sbin/alsa-info.shthe first time you run that it will offer to update the script. Please do so. Once the script is updated, run it again, and the second time that will run a diagnostic script and post the output to a web site on the Internet. It will give you the URL of the web site. Please post that URL here.
Also, please copy and paste the following commands one line at a time into a gnome-terminal or a konsole and post here the output: rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
There is a clear problem right there. The driver version 1.0.17 is not consistent with the utilities version, and you need a newer driver version for sound to work on this laptop with the new kernel.
So please copy and paste the following commands one line at a time into a gnome-terminal or a konsole and post here the output:
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
cat /etc/modprobe.d/soundWhen I have that, I will likely be able to see what mistake is present on the rpms that were installed.