No sound in new Sony VAIO VPCEE31FX (AMD)

English Install/Boot/Login
#1

Just bought this thing…

everything works but audio. I tried the audio levels, everything. Is there an ATI driver I can download for audio?

Here is my lspci output:

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate
00:01.0 PCI bridge: Sony Corporation Device 9602
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 42)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller (rev 40)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller (rev 40)
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge (rev 40)
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:15.0 PCI bridge: ATI Technologies Inc Device 43a0
00:16.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:16.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc M880G [Mobility Radeon HD 4200]
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06)
09:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)

Anyone got the RS880 audio out working?

Thanks in advance.

#2

/sbin/lspci -nnk

would be more interesting
But did you check this:
SDB:Audio troubleshooting - openSUSE

#3

Yes, I tried that link also… tried mixer volumes, etc.

00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate [1022:9601]
Subsystem: Sony Corporation Device [104d:9077]
00:01.0 PCI bridge [0604]: Sony Corporation Device [104d:9602]
00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) [1022:9604]
Kernel driver in use: pcieport
00:07.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) [1022:9607]
Kernel driver in use: pcieport
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] [1002:4391]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ahci
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ohci_hcd
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ehci_hcd
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ohci_hcd
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ehci_hcd
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 42)
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: piix4_smbus
00:14.1 IDE interface [0101]: ATI Technologies Inc SB700/SB800 IDE Controller [1002:439c] (rev 40)
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: pata_atiixp
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] (rev 40)
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: HDA Intel
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller [1002:439d] (rev 40)
Subsystem: Sony Corporation Device [104d:9077]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384] (rev 40)
00:14.5 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller [1002:4399]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ohci_hcd
00:15.0 PCI bridge [0604]: ATI Technologies Inc Device [1002:43a0]
Kernel driver in use: pcieport
00:16.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ohci_hcd
00:16.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: ehci_hcd
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration [1022:1200]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 10h Processor Address Map [1022:1201]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller [1022:1202]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control [1022:1203]
Kernel driver in use: k10temp
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 10h Processor Link Control [1022:1204]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: radeon
01:05.1 Audio device [0403]: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200] [1002:970f]
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: HDA Intel
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06)
Subsystem: Sony Corporation Device [104d:9077]
Kernel driver in use: r8169
09:00.0 Network controller [0280]: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)
Subsystem: Foxconn International, Inc. Device [105b:e017]
Kernel driver in use: ath9k

#4

I would like to try to help, but I am not familiar with that hardware. Please can you provide the information that is recommended to be provided in our multimedia stickie: Welcome to multimedia sub-area

and I’ll quote for you:

please post in this “multimedia” sub-forum, providing in your post the following information:

/usr/sbin/alsa-info.sh

and select the SHARE/UPLOAD option and after the script finishes it will give you a URL to pass to the support personnel. Please post here the output URL/website-address that gives. Just the URL/website-address. You may need to run that script twice (the first time with root permissions to update in the /usr/sbin directory, and the second time to get the URL).
.
Note if for some reason that gives you no website/url/address then run it with the no-upload option:

/usr/sbin/alsa-info.sh --no-upload

and post the file /etc/alsa-info.txt it creates to Pastebin.com and press SUBMIT on that site and again post here the URL/website-address it provides.

.
… some clarification on running the script “alsa-info.sh” … when you run:

/usr/sbin/alsa-info.sh

you should get something like this (if it asks for an update, select NO):
http://thumbnails33.imagebam.com/9280/a5973e92794041.jpg](http://www.imagebam.com/image/a5973e92794041)

followed by this (select the SHARE/UPLOAD option):
http://thumbnails30.imagebam.com/9280/5e84f992794044.jpg](http://www.imagebam.com/image/5e84f992794044)

followed by this (its quickest if you simply select ‘NO’ to seeing the output - you will see it on the web page) :
http://thumbnails32.imagebam.com/9280/214da092794048.jpg](http://www.imagebam.com/image/214da092794048)

followed by this (where in RED is the URL).
http://thumbnails23.imagebam.com/9280/d9858092794051.jpg](http://www.imagebam.com/image/d9858092794051)

Just post the URL you get (similar to the RED URL in my example, but yours will be different).

Again, if you can not get that, then run this with the no upload option:

/usr/sbin/alsa-info.sh --no-upload


which will create the file /tmp/alsa-info.txt.  Copy that file and paste it on [Pastebin.com](http://pastebin.com) and press submit. That will give you a URL address. Please post that URL here.

Also provide the following:
  • in a terminal, or xterm, or konsole, type: rpm -qa ‘alsa’ #and post output here
  • in a terminal, or xterm, or konsole, type: rpm -qa ‘pulse’ #and post output here
  • in a terminal, or xterm, or konsole, type: rpm -q libasound2 #and post output here
  • in a terminal, or xterm, or konsole, type: uname -a #and post output here
  • for openSUSE-11.1 or earlier, in a terminal, or xterm, or konsole, type: cat /etc/modprobe.d/sound #and post output here
  • for openSUSE-11.2 or newer, in a terminal, or xterm, or konsole, type: cat /etc/modprobe.d/50-sound.conf #and post output here

Also, when testing your audio, test it with only one multimedia application running at a time.

When testing, do you get sound from any applications ?

Try each of the following in a terminal, first as a regular user and then with root permissions:

  • first:
 speaker-test -Dplug:front -c2 -l5 -twav
  • second, try again:
speaker-test -c2 -l5 -twav
  • third:
speaker-test -c2 -D hw:0,0 -t wav -l3
  • fourth, this next command has a volume meter at the bottom of its output with a changing number of #'s and %'s to show volume levels so run this command and tell me if the number of #'s and %'s are changing:
aplay -vv /usr/share/sounds/alsa/Front_*
  • fifth: and also:
aplay -vv /usr/share/sounds/alsa/test.wav

Do any of those give an indication of sound ?

Also try those with and without headphones.

Note that typically only 1/2 of those will work with a functioning system. Whats important here is to find out if ANY of those yield sound.

#5

ok…

sound is working but its too quiet…

the popping I’m hearing is because its too loud…so if I turn it down its clear but way too quiet.

#6

Have you checked the Volume/mixer control?

#7

yep, its full blast. I cant hear laptop audio unless I hook it up to a stereo because its just too quiet.

#8

I can’t help unless you provide the information I requested (ie the information requested from my post above, that I copied and pasted from the stickie to save you the effort of having to read the stickie).

#9

http://www.alsa-project.org/db/?f=65bd33f06081807045bda7f0a0e21e6b70754dd1

rpm outputs:

alsa-utils-1.0.23-1.8.x86_64
alsa-oss-1.0.17-29.2.x86_64
alsa-plugins-1.0.23-1.9.x86_64
alsa-plugins-32bit-1.0.23-1.9.x86_64
alsa-devel-1.0.23-2.12.x86_64
alsa-1.0.23-2.12.x86_64
alsa-firmware-1.0.23-1.2.noarch
alsamixergui-0.9.0rc1-746.1.x86_64
alsa-plugins-pulse-32bit-1.0.23-1.9.x86_64
alsa-plugins-pulse-1.0.23-1.9.x86_64
alsa-oss-32bit-1.0.17-29.2.x86_64
libpulse-devel-0.9.21-10.1.1.x86_64
libpulse-browse0-0.9.21-10.1.1.x86_64
libxine1-pulse-1.1.19-1.pm.44.5.x86_64
libpulse-mainloop-glib0-0.9.21-10.1.1.x86_64
pulseaudio-module-bluetooth-0.9.21-10.1.1.x86_64
pulseaudio-0.9.21-10.1.1.x86_64
pulseaudio-module-lirc-0.9.21-10.1.1.x86_64
libpulse0-0.9.21-10.1.1.x86_64
pulseaudio-module-x11-0.9.21-10.1.1.x86_64
alsa-plugins-pulse-32bit-1.0.23-1.9.x86_64
pulseaudio-module-zeroconf-0.9.21-10.1.1.x86_64
libpulse0-32bit-0.9.21-10.1.1.x86_64
pulseaudio-esound-compat-0.9.21-10.1.1.x86_64
alsa-plugins-pulse-1.0.23-1.9.x86_64
pulseaudio-utils-0.9.21-10.1.1.x86_64
pulseaudio-module-gconf-0.9.21-10.1.1.x86_64
libasound2-1.0.23-2.12.x86_64

uname:
Linux linux-dkxn.site 2.6.34.7-0.3-desktop #1 SMP PREEMPT 2010-09-20 15:27:38 +0200 x86_64 x86_64 x86_64 GNU/Linux

cat 50-sound.conf:

options snd slots=snd-hda-intel,snd-hda-intel

5Dex.VmLJK2RlaS1:SBx00 Azalia (Intel HDA)

alias snd-card-0 snd-hda-intel

l4dC.VX9lLZKXU88:ATI Technologies Inc

alias snd-card-1 snd-hda-intel

#10

I note from that script that as a minimum your mixer is misconfigured. Now you may have other problems, but I believe this mixer misconfiguration is blocking further progress. Note this setting:
Simple mixer control ‘Speaker’,0
Capabilities: pvolume pswitch penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 0 [0%] -65.25dB] [on]
Front Right: Playback 0 [0%] -65.25dB] [on]That 0% is in essence muting your sound.

I believe for your hardware, you need to ensure volume is UP for “Master”, “PCM” AND “Speaker”. i.e. all 3 !

#11

I put all to 100%, but still no sound.

#12

Please provide URL from running:

/usr/sbin/alsa-info.sh

so I can check those settings again.

#13

http://www.alsa-project.org/db/?f=3a84a293be1cf07b6af02281b50a86b5eacb3dc3

Interestingly enough, my sound works off of Ubuntu 10.10 Live CD.

#14

The script output looks ok this time. I’m thinking now you have been bitten by this bug https://bugzilla.novell.com/show_bug.cgi?id=631185 on the ALC259.

I recommend you update your alsa per the guidance in this guide: SDB:Alsa-update - openSUSE That should hopefully have the bug fix in those alsa packages. Please follow that guide carefully !

#15

oldcpu, as usual, on the money again. I thought I had the latest version, apparently not.

Many thanks, you’re the man!!

#16

How about going into sound preferences (at least in GNOME, that’s how it’s called) and check out what is the default output device?
I don’t have your hardware, my chipset is 4500 based, but the ATI output is only enabled for HDMI, for the laptop internal speakers the default device has to be configured to “Internet Audio Analog” and not to the ATI one (which only works on the HDMI output).

And yes, there is a bug somewhere that sometimes if the computer goes into hibernation it automatic swaps the devices and requires user intervention to re-enable the Internal Audio output.

Maybe that’s your problem?
You should have 2 valid output sources, and yes it’s also a VAIO here. That’s valid for GNOME.

#17

From the Changelog of today’s kernel update (2.6.34.7-0.4.1)

Wed 22 Sep 2010 08:00:00 AM EDT

- patches.drivers/alsa-hda-08-sony-alc269-fixup: ALSA: hda - Apply
  ALC269 VAIO fix-up to all Sony laptops with ALC269 (bnc#640568).

Might be worth a try.