I installed OpenSUSE 11.0 x86-64 in my notebook. After installation I was able to get internal speaker and microphones to work. I do not have any clue on why it stopped. Tried to solve the difficulty on my own with no success. I then downloaded and executed “alsa-info.sh” the result was upoaded to: “pastebin.ca/1084381”.
Can someone help me?
Thanks.
Paulo André
Thanks, according to the script your HP Pavillion dv6736nr has an MCP67 CX20561(hermosa) audio hardware codec.
What puzzles me, is I see the snd_usb_audio driver loaded. … Did you plug in a USB audio device for a while? … and then remove it? … If so, have you rebooted since?
Did you also install a kernel update to 2.6.25.9? and if so, have you rebooted since?
Can you also provide the output of:
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm q libasound2
uname -a
cat /etc/modprobe.d/sound
I’ve asked for your kernel version again (above) as what the script shows me is a bit of a puzzle. The script noted you have neither the 11.0 original kernel (2.6.25.5) nor the current (2.6.25.11) but have something in between (2.6.25.9) and its important I get the correct kernel in trying to deduce what the problem might be. I’ve had users change their kernels in the middle of a help request before, and it can really screw up my deductions.
I also note you have 1.0.17 of alsa. How did you get that? via custom compile? or via an rpm install?
Thanks!
Oldcpu,
Did you plug in a USB audio device for a while? … and then remove it? … If so, have you rebooted since?
Answer: yes to both questions. I plugged two USB audio devices: Microsoft Lifechat 3000LX and Plantronics m214i.
Did you also install a kernel update to 2.6.25.9? and if so, have you rebooted since?
Answer: yes to both questions. One clarification: I just tried Amarok and I have audio (sound) but microphone I still do not have.
~> rpm -qa | grep alsa
alsa-tools-gui-1.0.17.git20080715-1.4
kalsatools-1.5.0-544.1
alsa-firmware-1.0.16.92.git20080617-3.1
alsa-driver-kmp-default-1.0.16.20080721_2.6.25.11_0.1-1.2
alsa-plugins-jack-1.0.17.git20080721-1.1
alsa-1.0.17.git20080721-1.1
alsa-driver-unstable-kmp-debug-1.0.16.20080720_2.6.25.11_0.1-1.2
alsa-oss-1.0.17.git20080715-2.2
alsa-driver-unstable-kmp-default-1.0.16.20080720_2.6.25.11_0.1-1.2
java-1_6_0-sun-alsa-1.6.0.u6-8.1
alsamixergui-0.9.0rc1-705.1
alsa-tools-1.0.17.git20080715-1.4
alsa-driver-kmp-debug-1.0.16.20080721_2.6.25.11_0.1-1.2
alsa-plugins-1.0.17.git20080721-1.1
alsa-driver-doc-1.0.16.20080721-1.2
alsa-utils-1.0.17.git20080715-1.4
alsa-docs-1.0.17.git20080721-1.1
pandre@dv6736nr:~> rpm -qa | grep pulse
pandre@dv6736nr:~>
rpm -q libasound2
libasound2-1.0.17.git20080721-1.1
:~> uname -a
Linux dv6736nr 2.6.25.9-0.2-default #1 SMP 2008-06-28 00:00:07 +0200 x86_64 x86_64 x86_64 GNU/Linux
:~> cat /etc/modprobe.d/sound
options snd slots=snd-hda-intel
Best regards.
Paulo André
Oldcpu,
I noted I was not precise on answers to question 1.
Answer is: yes to three questions. Now there is no USB device plugged.
And one clarification on answer to 2.: The sound I have comes from the notebook internal speaker. I tried to record my voice with “Krecord” and with “Skype test call” using the internal microphone with no success.
Best regards.
Paulo André
Paulo André
OK, thanks. … Please note I can not help with Skype as I never use it. I recommend you try to get your mic working with very basic “arecord” commands from a konosole, and remove any possible gui/application hiccups from consideration. ie. test with:
arecord -d 10 myrecording.wav
or
**arecord -d 10 -f cd mysecondrecording.wav **
note the “-d 10” means you are trying to record for 10 seconds.
I find the mixer setting in the alsa-info.sh script (that you ran) difficult to read. I do note you have the Digital audio capture at zero. Does the internal mic use digital audio? If so you could try turning that up.
You could also try runnning the tsala diagnostic script (it will ask for root password) with your laptop connected to the internet, and post the URL it provides here. The tsalsa script’s mixer section is much easier to read:
wget http://home.cfl.rr.com/infofiles/tsalsa && su -c 'bash ./tsalsa'
Reference your audio codec, I see you have a HP DV6736nr with an MCP67 (CX20561 (Hermosa)). I think the old CX5045, 5047 and 5051 were possibly renamed, and hence its possible (I’m not sure) that one of those model’s will work with your CX20561. those are listed here:
948 Conexant 5045
949 laptop-hpsense Laptop with HP sense (old model laptop)
950 laptop-micsense Laptop with Mic sense (old model fujitsu)
951 laptop-hpmicsense Laptop with HP and Mic senses
952 benq Benq R55E
953 test for testing/debugging purpose, almost all controls
954 can be adjusted. Appearing only when compiled with
955 $CONFIG_SND_DEBUG=y
956
957 Conexant 5047
958 laptop Basic Laptop config
959 laptop-hp Laptop config for some HP models (subdevice 30A5)
960 laptop-eapd Laptop config with EAPD support
961 test for testing/debugging purpose, almost all controls
962 can be adjusted. Appearing only when compiled with
963 $CONFIG_SND_DEBUG=y
964
965 Conexant 5051
966 laptop Basic Laptop config (default)
967 hp HP Spartan laptop
Hence you could try to edit your /etc/modprobe.d/sound file for each of those codecs (ie for laptop-hpsense, laptop-micsense, laptop-hpmicsense, laptop, laptop-hp, laptop-eapd, laptop, or hp). You can do that with an edit that looks like this:
**options snd slots=snd-hda-intel
options snd-hda-intel model=laptop-hpmicsense
alias snd-card-0 snd-hda-intel**
and then restart alsa with rcalsasound restart and test your internal mic. Note if you run “alsaconf” or go to “yast > hardware > sound” it will wipe out that custom /etc/modprobe.d/sound setting, so don’t do that if you want a valid test. If the sound fails, replace “laptop-hpmicsense” with laptop-hpsense, laptop-micsense, laptop, laptop-hp, laptop-eapd, laptop, or hp … etc … saving, restarting alsa, and checking your internal mic each time.
You should also imho test your external mic.
Thats a lot to test, and I don’t know if it will work.
If it fails, you could write a bug report on openSUSE and/or alsa:
opensuse bug reports: Submitting Bug Reports - openSUSE
alsa bug reports: https://bugtrack.alsa-project.org/alsa-bug/
Thanks, Oldcpu, I am posting part of the result as I did not finish the testing with the change in /etc/modprobe.d/sound file.
Results sliding Digital input all the way up in Kmix I got the following:
Run: arecord -d 10 myrecording.wav
Running aplay myrecording a noise (scratching like noise) comes from the speakers.
Run: arecord -d 10 -f cd mysecondrecording.wav
Running aplay no sound comes from the speaker (total silence)
URL from tsalsa: tsalsa.txt - nopaste.com (beta)
Sorry, Oldcpu, the link (which is embedded in: tsalsa.txt - nopaste.com (beta)) is: tsalsa.txt - nopaste.com (beta)
Paulo André
Thanks. I looked at that. The presentation of your mixer settings is more clear.
But I still keep seeing " snd_usb_audio " and " snd_hda_intel ". But I only see one card. If you have the " snd_usb_audio " then there should be two cards. What are you doing to cause that to keep appearing? What ever it is, PLEASE stop it until we sort this. Is there some “routine” that you are following to plug in/out some USB device that I don’t understand? Or is this USB sound module because of some internal device (maybe associated with your web cam). This has me puzzled, and I don’t know if it is an extraneous input caused by something you are doing, or if it is a piece of the puzzle.
Can you shed some light on this? … as it “might” be important.
Ok, so you do have sound. Its just your internal mic that doesn’t work? How about an external mic?
Answer to your new questions:
What are you doing to cause that to keep appearing? (two cards instead of just one)
Answer: I wish I knew what I am doing wrong! One question: I understand that USB headsets have their own DSP (Digital Signal Processor) isn’t that what is being shown?
Is there some “routine” that you are following to plug in/out some USB device that I don’t understand?
Answer: I am just plugging the USB headset in the left side USB port of the laptop. Like I did before.
Can you shed some light on this?
Answer: I wish I could.
Ok, so you do have sound. Its just your internal mic that doesn’t work? How about an external mic?
Answer: Trying an external microphone (non USB inserted its plug in the laptop front banana jack) did not give any sound (“arecord -d 10 myrecording.wav” then “aplay myrecording.wav”). After that I tried the USB (Microsoft Lifechat 3000LX) with no success either.
OK, as you asked (“PLEASE stop it until we sort this”), I will for your wait command before doing anything else.
Thanks for upur patience!!
The nature of this problem might be completely different, but would you do a
sudo rcalsasound restart
for me, just to be sure?
(That solved my sound problem. See soundcard will only work after alsa restart - openSUSE Forums .)
IMHO plugging these USB devices in, before you have your general sound sorted, is complicating the issue in an unnecessary manner.
Since they are not working, my recommendation is to STOP that, … get your basic sound working, and ONLY after it is working, start messing with external devices. ie Don’t plug them in under openSUSE for now.
Otherwise you add too many unknowns to the equation.
OK, Oldcpu, I misunderstood your question: “How about an external mic?” and interpreted you were asking me to try an external sound device (headset).
Do you think I should try the tian_b suggestion: “sudo rcalsasound restart”?
Regards,
Paulo André
I doesn’t hurt to try. BUT I have a very STRONG dislike for “sudo” on single user PCs. IMHO its intended for a large corporate environment and has no added benefit on private PCs, and can only cause problems. I see it as a Ubuntu “thing” that I strongly dislike, that is filtering its way into other distributions.
My recommendation is to instead type:
su -c 'rcalsasound restart’
and enter root password when prompted.
I don’t think it will make any difference, but it is definitely worth a try.
Oldcpu,
As you anticipated it had no effect.
Thanks, tian_b. And thanks even more oldcpu.
Can you give me an update as to where you stand now with your audio? There have been so many exchanges in the above thread, and there was the complication of USB devices being added without having a basic baseline in place, and I confess I don’t know where you are wrt your HP’s sound.
If you boot your PC with NO external usb audio devices connected, do you get any sound? Do you have any extra entries in your /etc/modprobe.d/sound file?
Oldcpu, the current situation is as follows:
Can you give me an update as to where you stand now with your audio?
Answer: I have sound from the internal loudspeaker but the internal microphone is as before, not functioning.
If you boot your PC with NO external usb audio devices connected, do you get any sound?
Answer: Yes, as before, I get sound out of the laptop internal loudspeaker. The internal microphone does not work.
Do you have any extra entries in your /etc/modprobe.d/sound file?
Answer: Below are the lines in my /etc/modprobe.d/sound
======================
options snd slots=snd-hda-intel
Best regards.
Oldcpu,
one thing I find strange is that this laptop is an AMD Turion based and the sound file it shows an Intel driver installed.
That seems to be wrong. What do you think?
Thanks,
Paulo André
… Ok … I understand now. … I do not think I can help you, with any reasonable expectation of my providing quick solid advice.
I’ve already exchanged posts with a couple of users with a CX20561(hermosa) and they were not able to get their integated mic working. Instead they used a NON usb external mic into their laptop’s mic plugin.
As for your USB headsets, I don’t have such a headset. I’ve never used such a headset in my life. A search for those two headsets offered no quick solution, and frankly, since YOU have used such a headset, I suspect YOUR surfing on this will be far far more efficient than mine.
Sorry my apologies, but I think now that I understand better your problem, my must efforts stop here. I don’t like passing WILD speculation, and that is all I could attempt. And I won’t do that. Maybe someone else can pickup the ball.
And I think you should write a bug report on your HP DV67346/CX20561 integrated mic not working. You could also write a bug report on alsa/udev not automatically mounting your USB headphones/microphones, making them functional.
Good luck.
Oldcpu,
I very much appreciate and am grateful for all your effort in trying to help me.
Hope someone else can find a solution.
Thank you and have a nice week.
Paulo André