no sound after update to 11.1

gliss · February 11, 2009, 6:43pm

after I updated to 11.1 (from 11.0) yast
recognized my sound card (Intel ICH10
Als Soundkarte Nummer 0 konfiguriert) and associated a driver with it (snd-hda-intel). I set volume on headphones and master to 100% but cannot play the test sound. Obviously, vlc or kaffeine don’t play any sound either.

john_hudson · February 11, 2009, 9:25pm

I have reported a similar bug. In some cases, after you have logged in, you can open a console and enter
su –
rcalsasound restart
and you will get sound.
But it does not work with all sound chips. In that case, try SDB:AudioTroubleshooting - openSUSE

mingus725 · February 12, 2009, 5:50am

I have found that the YaST sound test does not work in 11.1 although the sliders are. In kcontrol under multimedia check that the device setup is correct and that you have a backend. IIRC a few months ago I needed to use the xine backend rather than gstreamer (although both work now); the xine backend is in the Packman repo.

oldcpu · February 12, 2009, 3:23pm

Please note that to determine if you have sound, please copy and paste the following speaker-test into a Gnome terminal or a kde konsole: speaker-test -c2 -l5 -twavYou should hear a female voice saying ‘FRONT LEFT’, ‘FRONT RIGHT’ five times. If you hear that voice, then you likely have an application or a codec problem. Post if that is the case, and the advice then will be different.

If you have no success with the audio troubleshooting guide, then we will need more information if we are to make a good recommendation … So can you provide more very detailed information so a good recommendation can be given? You can do that, with your PC connected to the internet, by opening a gnome-terminal or a kde konsole and typing:
/usr/sbin/alsa-info.sh
that will run a diagnostic script and post the output to a web site on the Internet. It will give you the URL of the web site. Please post that URL here. Just the URL. It may be that you need to run that script twice with root permissions.

Also, please copy and paste the following commands one line at a time into a gnome-terminal or a konsole and post here the output: rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/soundWe also need that output.

gliss · February 13, 2009, 10:37am

thanks for your help and interest. I ran the alsa info script getting repeated advice that a newer script was available. I ran the (presumably newer) script, only to get the same message, again. I hope that the script sent information to you.

Here are the results of the shell commands you recommended:

rpm -qa | grep alsa:

alsa-1.0.18-8.7
alsa-plugins-1.0.18-6.12
alsa-oss-1.0.17-1.37
alsa-utils-1.0.18-6.4
alsa-plugins-pulse-1.0.18-6.12

rpm -q libasound2:

libasound2-1.0.18-8.7

rpm -qa | grep pulse:

libpulse0-0.9.12-9.6
pulseaudio-esound-compat-0.9.12-9.6
libpulsecore4-0.9.12-9.6
alsa-plugins-pulse-1.0.18-6.12
vlc-aout-pulse-0.9.8a-9.1
libxine1-pulse-1.1.15-20.8
pulseaudio-0.9.12-9.6

uname -a:

Linux obelix 2.6.27.7-9-pae #1 SMP 2008-12-04 18:10:04 +0100 i686 i686 i386 GNU/Linux

cat /etc/modprobe.d/sound:
options snd slots=snd-hda-intel

u1Nb.HWaQlUCDee5:ICH10 HD Audio Controller

alias snd-card-0 snd-hda-intel

I hope this helps. BTW: sound is working when booting vista business, so I guess it’s not a hardware error.

Thanks, Bernd

PS: restarting the alsasound server did not change the situation.

oldcpu · February 13, 2009, 12:12pm

Thanks, … if you read my post, you will note the caution “It may be that you need to run that script twice with root permissions”. I guess I should have been more specific. You will find you CAN run the script as a regular user, and simply select “NO” to the update. BUT if you wish to run it with the update, then run it as user root (ie type “su” first, enter root password, then run the script). By doing this the script WILL initially update it self. When you run the script again, it WILL post your PC’s sound software/hardware configuration to a page on the Internet, and give you a URL for that page.

Please try that, and post here the URL.

Thankyou for the other inputs. They are essential in determining what extent the corrective action should take, but we also need the script URL to determine the direction of the corrective action.

gliss · February 14, 2009, 9:58am

ok, it was the permissions. The script ran. The url is:

http://www.alsa-project.org/db/?f=4062d4fc618193a18f508ac44b676692209bce4b

I hope that you can help, thanks again, Bernd

oldcpu · February 14, 2009, 10:32am

That was very useful. What PC are you using? I note your PC has an IDT 92HD73E1X5 codec. Thats very new.

I’ve succeeded in helping one user with this codec, and failed with another. I believe you need a cutting edge alsa version to have any success with this. Hence, to update from 1.0.17/1.0.18 of alsa, to 1.0.19 (the latest) please with your PC connected to the internet, open a gnome terminal or kde konsole and type ‘su’ (no quotes - enter root password when prompted) to get root permissions, and then copy and paste the following 6 commands, in sequence one at a time, and execute them one at a time to update your alsa version to 1.0.19:

 zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.1/ multimedia

 zypper install alsa alsa-oss alsa-plugins alsa-plugins-pulse alsa-utils alsa-tools alsa-firmware libasound2

 zypper rr multimedia

 zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.1/ multimedia

 zypper install alsa-driver-kmp-pae

 zypper rr multimedia

and then restart your PC and test your sound. (Reference: Alsa-update - openSUSE ).

If that does not work, leave the alsa update in place, and advise, and I can recommend some edits to your /etc/modprobe.d/sound file.

gliss · February 16, 2009, 5:40pm

thanks a lot, it worked. In case you are interested about the installation, I include a protocol file. Concerning the board: I’m using an Intel DG45ID, G45 chip set plus 7.1 sound onboard.

As I said previously, the sound also worked with 11.0.

The test sound still does not work. I guess this is a known error also referred to in the latest comparison of SuSE 11.1 with Fedora and Ubuntu in an article of ct.

I also played around with the channel settings (loudness only), setting master, pcm, head phones, and front to 100% and all the rest to zero. As I had used the same settings before the installation of the packages you recommended, wrong settings were not the cause of the loss of sound.

Thanks again, Bernd

protocol data

obelix:/home/baer # zypper ar Index of /repositories/multimedia:/audio/openSUSE_11.1 multimedia
Repository ‘multimedia’ wird hinzugefügt [FERTIG]
Repository ‘multimedia’ erfolgreich hinzugefügt
Aktiviert: Ja
Automatische Aktualisierung: Nein
URI: Index of /repositories/multimedia:/audio/openSUSE_11.1

Wollen Sie den Schlüssel zurückweisen, ihm temporär oder immer vertrauen? [R/t/a/?]: a
Zwischenspeicher für Repository ‘multimedia’ wird erzeugt [FERTIG]
Metadaten von Repository ‘openSUSE-11.1-Update’ abrufen [FERTIG]
Zwischenspeicher für Repository ‘openSUSE-11.1-Update’ wird erzeugt [FERTIG]
Repository-Daten werden geladen…
Installierte Pakete werden gelesen…
‘libasound’ nicht gefunden.
Paketabhängigkeiten werden aufgelöst…

Die folgenden Pakete werden aktualisiert:
alsa alsa-oss alsa-plugins alsa-plugins-pulse alsa-utils

Die folgenden NEUEN Pakete werden installiert:
alsa-firmware alsa-tools fxload

Die folgenden Pakete ändern den Hersteller:
alsa alsa-oss alsa-plugins alsa-plugins-pulse alsa-utils

Gesamtgröße des Downloads: 4,7 M. Nach der Operation werden zusätzlich 9,2 M belegt.
fortfahren? [JA/Nein]: JA
Paket fxload-2008_10_13-1.9.i586 abrufen (1/8), 24,0 K (41,0 K entpackt)
Abrufen: fxload-2008_10_13-1.9.i586.rpm [FERTIG]
Installieren: fxload-2008_10_13-1.9 [FERTIG]
Paket alsa-firmware-1.0.19.git20090120-1.1.noarch abrufen (2/8), 2,3 M (8,5 M entpackt)
Abrufen: alsa-firmware-1.0.19.git20090120-1.1.noarch.rpm [FERTIG (503,0 K/s)]
Installieren: alsa-firmware-1.0.19.git20090120-1.1 [FERTIG]
Paket alsa-utils-1.0.19.git20090206-1.3.i586 abrufen (3/8), 966,0 K (1,7 M entpackt)
Abrufen: alsa-utils-1.0.19.git20090206-1.3.i586.rpm [FERTIG (191,6 K/s)]
Installieren: alsa-utils-1.0.19.git20090206-1.3 [FERTIG]
Paket alsa-plugins-1.0.19.git20090123-1.11.i586 abrufen (4/8), 54,0 K (149,0 K entpackt)
Abrufen: alsa-plugins-1.0.19.git20090123-1.11.i586.rpm [FERTIG]
Installieren: alsa-plugins-1.0.19.git20090123-1.11 [FERTIG]
Paket alsa-plugins-pulse-1.0.19.git20090123-1.11.i586 abrufen (5/8), 35,0 K (92,0 K entpackt)
Abrufen: alsa-plugins-pulse-1.0.19.git20090123-1.11.i586.rpm [FERTIG]
Installieren: alsa-plugins-pulse-1.0.19.git20090123-1.11 [FERTIG]
Paket alsa-oss-1.0.17.git20080715-2.19.i586 abrufen (6/8), 35,0 K (86,0 K entpackt)
Abrufen: alsa-oss-1.0.17.git20080715-2.19.i586.rpm [FERTIG]
Installieren: alsa-oss-1.0.17.git20080715-2.19 [FERTIG]
Paket alsa-1.0.19.git20090214-1.1.i586 abrufen (7/8), 1,1 M (1,4 M entpackt)
Abrufen: alsa-1.0.19.git20090214-1.1.i586.rpm [FERTIG (433,7 K/s)]
Installieren: alsa-1.0.19.git20090214-1.1 [FERTIG]
Paket alsa-tools-1.0.19.git20090120-1.10.i586 abrufen (8/8), 171,0 K (554,0 K entpackt)
Abrufen: alsa-tools-1.0.19.git20090120-1.10.i586.rpm [FERTIG]
Installieren: alsa-tools-1.0.19.git20090120-1.10 [FERTIG]
obelix:/home/baer # zypper rr multimedia
Repository ‘multimedia’ wird entfernt [FERTIG]
Repository ‘multimedia’ wurde entfernt.
obelix:/home/baer # zypper ar Index of /repositories/multimedia:/audio:/KMP/openSUSE_11.1 multimedia
Repository ‘multimedia’ wird hinzugefügt [FERTIG]
Repository ‘multimedia’ erfolgreich hinzugefügt
Aktiviert: Ja
Automatische Aktualisierung: Nein
URI: Index of /repositories/multimedia:/audio:/KMP/openSUSE_11.1

obelix:/home/baer # zypper install alsa-driver-kmp-pae
Zwischenspeicher für Repository ‘multimedia’ wird erzeugt [FERTIG]
Repository-Daten werden geladen…
Installierte Pakete werden gelesen…
Paketabhängigkeiten werden aufgelöst…

Das folgende NEUE Paket wird installiert:
alsa-driver-kmp-pae

Gesamtgröße des Downloads: 1,5 M. Nach der Operation werden zusätzlich 5,6 M belegt.
fortfahren? [JA/Nein]: JA
Paket alsa-driver-kmp-pae-1.0.19.20090216_2.6.27.7_9.1-3.1.i586 abrufen (1/1), 1,5 M (5,6 M entpackt)
Abrufen: alsa-driver-kmp-pae-1.0.19.20090216_2.6.27.7_9.1-3.1.i586.rpm [0% (2,5 Abrufen: alsa-driver-kmp-pae-1.0.19.20090216_2.6.27.7_9.1-3.1.i586.rpm [45% (707Abrufen: alsa-driver-kmp-pae-1.0.19.20090216_2.6.27.7_9.1-3.1.i586.rpm [90% (716Abrufen: alsa-driver-kmp-pae-1.0.19.20090216_2.6.27.7_9.1-3.1.i586.rpm [FERTIG (475,3 K/s)]
Installieren: alsa-driver-kmp-pae-1.0.19.20090216_2.6.27.7_9.1-3.1 [FERTIG]
obelix:/home/baer # zypper rr multimedia
Repository ‘multimedia’ wird entfernt [FERTIG]
Repository ‘multimedia’ wurde entfernt.

oldcpu · February 16, 2009, 5:58pm

Glad to read that.

But I note this:

obelix:/home/baer #  zypper install alsa alsa-oss alsa-plugins alsa-plugins-pulse alsa-utils alsa-tools alsa-firmware libasound

and this:

'libasound' nicht gefunden.

That package is libasound2 and not libasound.

Glad to read it still works with the old libasound2, but you may wish to also update libasound2.

gliss · February 16, 2009, 8:21pm

thanks, currently libasound2 vs. 1.0.18-8.7 has been installed. I had it updated (aktualisieren, it sais). I hope this suffices. Bernd

gliss · February 17, 2009, 11:16am

now I am puzzled. Everything worked fine. So, I rsynced my config to an external disk. Then, the same phenomenon reappeared: no sound.
I checked the alsa-mixer config: unchanged. Also, libasound2 is installed.

Do you have any idea?

A puzzled user, Bernd

gliss · February 17, 2009, 11:34am

sorry, I forgot to mention that after noticing the loss of sound I reran the commands that you had suggested, previously. No luck!
Bernd

oldcpu · February 17, 2009, 11:41am

rsynched your config to an external disk ??

I do not know what that means.

gliss · February 17, 2009, 4:07pm

>>rsynched your config to an external disk ??

>>I do not know what that means.

I used rsync to write a copy of my configuration to an internal disk, using the following commands:

146 rsync -av home /srv
147 rsync -av opt /srv
148 rsync -av lib /srv
149 rsync -av etc /srv
151 rsync - etc /srv
152 rsync -av usr /srv
154 rsync -av sbin /srv

From /srv I copied all files to an external disk. Obviously, command 151 was erroneous; however, as it copies from the etc directory to /srv it should not affect the source directory /etc.

Bernd

/srv has been mounted on a second disk

oldcpu · February 17, 2009, 4:46pm

I don’t think I can help you. I am not familiar with the use of the rsync command. Nor do I use an external disk for operating openSUSE.

gliss · February 17, 2009, 5:16pm

>> I don’t think I can help you. I am not familiar with the use of the rsync command. Nor do I use an external disk for operating openSUSE

As I said before, according to the man-page this command works like a copy command, i.e. it copies files from a source to a destination directory. Therefore, it should not influence the sound configuration.

Could you check my sound configuration? You had me run a script, before. That way we could find out whether anything at all changed from the state that we had already achieved, before.

thanks again, Bernd

oldcpu · February 17, 2009, 6:26pm

You could run the same script, and we could compare it to the script output that you provided, when your sound worked.

gliss · February 18, 2009, 9:36am

I reran the script. The URL is

http://www.alsa-project.org/db/?f=6d1913348ce7f27583e09eb97776c4fe3832b306

thanks for your help, Bernd

oldcpu · February 18, 2009, 11:37am

OK, I took a look at the script. The first thing that struck me was I do not understand the philosophy you have applied for your PC’s mixer settings. I have highlighted in colour below what puzzles me:

!!Amixer output
!!-------------
!!-------Mixer controls for card 0 [Intel]

Card hw:0 ‘Intel’/‘HDA Intel at 0xff620000 irq 22’
Mixer name : ‘Intel G45 DEVELK’
Simple mixer control ‘Surround’,0
Front Left: Playback 64 [100%] [0.00dB] [off]
Front Right: Playback 64 [100%] [0.00dB] [off]
Simple mixer control ‘Center’,0
Mono: Playback 64 [100%] [0.00dB] [off]
Simple mixer control ‘LFE’,0
Mono: Playback 64 [100%] [0.00dB] [off]
Simple mixer control ‘IEC958’,0
Mono: Playback off]
Simple mixer control ‘IEC958 Default PCM’,0
Mono: Playback on]
Simple mixer control ‘IEC958 Playback Source’,0
Items: ‘Digital Playback’ ‘Analog Mux 1’ ‘Analog Mux 2’ ‘Off’
Item0: ‘Digital Playback’
Simple mixer control ‘IEC958 Playback Source’,1
Items: ‘Digital Playback’ ‘Analog Mux 1’ ‘Analog Mux 2’ ‘Off’
Item0: ‘Digital Playback’
Simple mixer control ‘IEC958’,1
Mono: Playback [on]
Simple mixer control ‘Analog Loopback’,0
Mono: Playback on]
Simple mixer control ‘Analog Loopback’,1
Mono: Playback on]
Simple mixer control ‘Analog Loopback’,2
Mono: Playback on]
Simple mixer control ‘Analog Loopback’,3
Mono: Playback off]
Simple mixer control ‘Analog Loopback’,4
Mono: Playback on]
Simple mixer control ‘DAC Mixer’,0
Front Left: Capture 23 [74%] [0.00dB] [off]
Front Right: Capture 23 [74%] [0.00dB] [off]
Simple mixer control ‘Swap Center/LFE’,0
Mono: Playback [on]Surround is sound switched OFF, the volume bars are setup up to high levels (100% in some cases). Why are you doing this? This is inconsistent. And its confusing.

The digital audio (IEC958) is OFF in one place, yet in other places it is enabled (ON). Why? IMHO it is best to be consisent. And its possible you need it completely switched OFF (or completely switched ON, I do not know which).

The analog loopback is ON in some cases, and OFF in another. I do know incorrect analog loopback settings can inhibit sound. Are you certain you have those correct. Have you tried fixing those in conjunction with other fixes?

Finally, can you provide the output of:
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound