I recently installed 12.1 and have not been able to get sound working at all. I have no system sounds, and no sound from any source. I also have no input from my headset mic. I have run through all the normal routines, checking the mixer to be sure nothing is muted etc. I’ve update ALSA and very other fixes suggested on various form posts and nothing has worked to solve the problem. I think I need to start from scratch. If anyone can help I would be most grateful
Hi, welcome here.
It would help a lot of you provide more info on the machine you installed on. i.e. desktop used , laptop/desktop machine, hardware used etc.
For now, also please open a terminal, run command below and post output here:
su -c 'lspci'
When I read ‘update ALSA’ as a user solution, it always concerns me that this was done inappropriately and made things worse. How did you update alsa? Did you read our multimedia stickie which listed information that is useful to provide in this case? Stickie is here currently (we plan to move this sometime in the future to a different location): http://forums.opensuse.org/english/get-technical-help-here/multimedia/309430-welcome-multimedia-sub-area.html and I will quote this for you to make it easier for you:
- provide the URLs (of a summary webpage) that are created by running the diagnostic script noted here:
SDB:AudioTroubleshooting - openSUSE - Script to run to obtain detailed information. On openSUSE-11.1 and newer that will ask you to run the script/usr/sbin/alsa-info.sh
and select the SHARE/UPLOAD option and after the script finishes it will give you a URL to pass to the support personnel. Please post here the output URL/website-address that gives. Just the URL/website-address. You may need to run that script twice (the first time with root permissions to update in the /usr/sbin directory, and the second time to get the URL).
.
Note if for some reason that gives you no website/url/address then run it with the no-upload option:
/usr/sbin/alsa-info.sh --no-upload
and post the file /etc/alsa-info.txt it creates to Pastebin.comand press SUBMIT on that site and again post here the URL/website-address it provides.
.
… some clarification on running the script “alsa-info.sh” … when you run:
/usr/sbin/alsa-info.sh
you should get something like this (if it asks for an update, select NO):
http://thumbnails33.imagebam.com/9280/a5973e92794041.jpg](ImageBam)followed by this (select the SHARE/UPLOAD option):
http://thumbnails30.imagebam.com/9280/5e84f992794044.jpg](http://www.imagebam.com/image/5e84f992794044)followed by this (its quickest if you simply select ‘NO’ to seeing the output - you will see it on the web page) :
http://thumbnails32.imagebam.com/9280/214da092794048.jpg](ImageBam)followed by this (where in RED is the URL).
http://thumbnails23.imagebam.com/9280/d9858092794051.jpg](ImageBam)Just post the URL you get (similar to the RED URL in my example, but yours will be different).
Again, if you can not get that, then run this with the no upload option:
/usr/sbin/alsa-info.sh --no-upload
which will create the file /tmp/alsa-info.txt. Copy that file and paste it on [Pastebin.com](http://pastebin.com) and press submit. That will give you a URL address. Please post that URL here. Also provide the following:
- in a terminal, or xterm, or konsole, type: rpm -qa ‘alsa’ #and post output here
- in a terminal, or xterm, or konsole, type: rpm -qa ‘pulse’ #and post output here
- in a terminal, or xterm, or konsole, type: rpm -q libasound2 #and post output here
- in a terminal, or xterm, or konsole, type: uname -a #and post output here
- for openSUSE-11.1 or earlier, in a terminal, or xterm, or konsole, type: cat /etc/modprobe.d/sound #and post output here
- for openSUSE-11.2 or newer, in a terminal, or xterm, or konsole, type: cat /etc/modprobe.d/50-sound.conf #and post output here
… also sound functionality can be dependant on one’s desktop, and you need to tell us what desktop you are using ? Gnome ? KDE ? LXDE ? … For KDE users I recommend they install the application pulse audio volume control (pavucontrol) and use that to tune their audio (it should already be installed on Gnome). I described this in a blog entry here: Pulseaudio Basics for openSUSE with pavucontrol - Blogs - openSUSE Forums
Thanks for your reply, here’s the info you requested:
The machine is a generic desktop computer. I’m running opensuse 12.1 with a KDE desktop. Here’s the output from the termial
00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 10)
00:02.0 VGA compatible controller: Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 10)
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 01)
00:1d.0 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 IDE interface: Intel Corporation N10/ICH7 Family SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 01)
01:00.0 Ethernet controller: Atheros Communications AR8121/AR8113/AR8114 Gigabit or Fast Ethernet (rev b0)
The sound card is mad by VIA, however I don’t recall the exact model. It is a VT ???. I’ve actually forgotten the terminal code needed to retrieve that info.
Hi and thanks for your help: I ran the script you provided and uploaded the output to the following URL
http://www.alsa-project.org/db/?f=c142325eee24b7c174865955a1a13cabb1169df0
Here is the additional info requested
alsa-plugins-maemo-1.0.24-18.1.2.i586
alsa-docs-1.0.24.1-23.1.2.noarch
alsa-tools-devel-1.0.24.1-12.1.2.i586
alsa-tools-gui-1.0.24.1-12.1.2.i586
pyalsa-1.0.22-9.1.2.i586
alsa-plugins-jack-1.0.24-18.1.2.i586
alsa-plugins-pulse-1.0.24-18.1.2.i586
alsa-1.0.24.1-23.1.2.i586
alsa-plugins-speex-1.0.24-18.1.2.i586
alsa-oss-1.0.17-37.1.2.i586
alsamixergui-0.9.0rc1-755.1.2.i586
alsa-plugins-samplerate-1.0.24-18.1.2.i586
alsa-tools-1.0.24.1-12.1.2.i586
alsa-utils-1.0.24.2-12.8.1.i586
alsa-plugins-1.0.24-18.1.2.i586
alsa-firmware-1.0.24.1-23.1.noarch
rpm -qa ‘pulse’
pulseaudio-module-jack-debuginfo-1.1-80.1.i586
pulseaudio-module-bluetooth-1.1-1.2.i586
pulseaudio-lang-1.1-80.1.noarch
pulseaudio-module-zeroconf-1.1-1.2.i586
pulseaudio-module-zeroconf-debuginfo-1.1-80.1.i586
pulseaudio-module-jack-1.1-1.2.i586
pulseaudio-gdm-hooks-1.1-80.1.i586
pulseaudio-utils-debuginfo-1.1-80.1.i586
pulseaudio-1.1-1.2.i586
pulseaudio-utils-1.1-1.2.i586
pulseaudio-module-x11-1.1-1.2.i586
libpulse-devel-1.1-80.1.i586
pulseaudio-module-lirc-debuginfo-1.1-80.1.i586
alsa-plugins-pulse-1.0.24-18.1.2.i586
libxine1-pulse-1.1.19-9.7.2.i586
libpulse0-1.1-1.2.i586
pulseaudio-module-x11-debuginfo-1.1-80.1.i586
pulseaudio-module-gconf-1.1-1.2.i586
pulseaudio-debuginfo-1.1-80.1.i586
pulseaudio-module-lirc-1.1-1.2.i586
pulseaudio-module-gconf-debuginfo-1.1-80.1.i586
vlc-aout-pulse-1.1.13-1.1.i586
pulseaudio-module-bluetooth-debuginfo-1.1-80.1.i586
libpulse-mainloop-glib0-1.1-1.2.i586
pulseaudio-debugsource-1.1-80.1.i586
marvin@linux-vluh:~> rpm -q libasound2
libasound2-1.0.24.1-23.1.2.i586
marvin@linux-vluh:~>
options snd slots=snd-hda-intel
u1Nb.ugJ7Yg4UHm7:P5KPL-CM Motherboard
alias snd-card-0 snd-hda-intel
marvin@linux-vluh:~>
If I read that correctly:
Simple mixer control 'Independent HP',0
Capabilities: enum
Items: 'OFF' 'ON'
Item0: 'OFF'
‘HP’ stands for headphones and you have your headphone switched OFF, which may explain why there is no sound out of that. It could be that it is just switched OFF !
Your speakers are likely another issue.
Did you try installing pavucontrol like I recommended, and look at the setup recommendations I provided in the blog link?
Hi again, sorry for the delay in my reply, it’s been a crazy few days.
You suggested that I install pavucontrol, however I already have that application installed. I also have phonon and alsa.
I must admit that the controls in phonon confuse me a bit. However, while fiddling around with the various settings, I noted that it recognizes the mic on my webcame. Testing the input from that device I get a positive response. Neither the front or rear mic seem to be on. The problem is, I don’t know how to turn them on. I’m not sure if this can be done via phonon or if I need to do it elsewhere.
Thanks again for your continued help
did you try to switch them on via pavucontrol ? I wrote some information on this in a blog entry here: Pulseaudio Basics for openSUSE with pavucontrol - Blogs - openSUSE Forums