No output to external display, 0 xrandr providers

Hi,

I have been running tumbleweed on my HP laptop for a few months now and everything has been working fine. Today I tried outputting to an external display for the first time and I couldn’t get an output signal. Gnome recognizes that there is an external display connected but I haven’t been able to get anything to show up.

I am quite confused as to why this happens. I have checked the uefi settings and there being no option to turn the HDMI port off. I have tried all the different graphics modes (integrated, hybrid, dedicated) none seem to make a difference, so I don’t think it is a uefi problem, but I am still learning so I could be wrong. I have also tried both wayland and xorg on gnome, with the problem persisting on both. Bellow is some outputs I have used to troubleshoot the problem, the output from xrandr --listproviders seems to hint at the problem as it doesn’t find any providers. However, I don’t know what could cause that.

user@localhost:~> inxi -GSa
System:
  Host: localhost.localdomain Kernel: 6.12.6-1-default arch: x86_64 bits: 64
    compiler: gcc v: 14.2.1 clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.12.6-1-default
    root=UUID=2dc6641d-0605-4575-a94f-d70a406b54ac splash=silent
    mitigations=auto quiet security=apparmor
  Desktop: GNOME v: 47.2 tk: GTK v: 3.24.43 wm: gnome-shell
    tools: gsd-screensaver-proxy avail: xscreensaver dm: GDM v: 47.0
    Distro: openSUSE Tumbleweed 20241224
Graphics:
  Device-1: Intel HD Graphics P530 vendor: Hewlett-Packard driver: i915
    v: kernel arch: Gen-9 process: Intel 14n built: 2015-16 ports: active: eDP-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:191d
    class-ID: 0300
  Device-2: NVIDIA GM107GLM [Quadro M1000M] vendor: Hewlett-Packard
    driver: nvidia v: 550.135 alternate: nouveau,nvidia_drm non-free: 550.xx+
    status: current (as of 2024-09; EOL~2026-12-xx) arch: Maxwell code: GMxxx
    process: TSMC 28nm built: 2014-2019 pcie: gen: 1 speed: 2.5 GT/s lanes: 16
    link-max: gen: 3 speed: 8 GT/s ports: active: none off: DP-3 empty: DP-4
    bus-ID: 01:00.0 chip-ID: 10de:13b1 class-ID: 0300
  Device-3: Cheng Uei Precision Industry (Foxlink) HP HD Camera
    driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0
    bus-ID: 1-7:3 chip-ID: 05c8:0383 class-ID: 0e02
  Display: wayland server: X.org v: 1.21.1.14 with: Xwayland v: 24.1.4
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia dri: iris
    gpu: i915,nvidia,nvidia-nvswitch display-ID: 0
  Monitor-1: DP-3 model: MSI MP275Q serial: PC3M284700642 built: 2024
    res: 2560x1440 dpi: 108 gamma: 1.2 size: 598x336mm (23.54x13.23")
    diag: 685mm (27") ratio: 16:9 modes: max: 2560x1440 min: 640x480
  Monitor-2: eDP-1 model: Sharp 0x1445 built: 2015 res: 3840x2160 dpi: 282
    gamma: 1.2 size: 346x194mm (13.62x7.64") diag: 397mm (15.6") ratio: 16:9
    modes: 3840x2160
  API: OpenGL v: 4.6 vendor: intel mesa v: 24.3.1 glx-v: 1.4 es-v: 3.2
    direct-render: yes renderer: Mesa Intel HD Graphics P530 (SKL GT2)
    device-ID: 8086:191d memory: 7.55 GiB unified: yes display-ID: :0.0
  API: EGL Message: EGL data requires eglinfo. Check --recommends.

The display is clearly recognised so I don’t believe there is a problem with the display itself.

lewis@localhost:~> xrandr
Screen 0: minimum 16 x 16, current 4480 x 1440, maximum 32767 x 32767
eDP-1 connected primary 1920x1080+0+360 (normal left inverted right x axis y axis) 350mm x 190mm
   1920x1080     59.96*+
   1440x1080     59.99  
   1400x1050     59.98  
   1280x1024     59.89  
   1280x960      59.94  
   1152x864      59.96  
   1024x768      59.92  
   800x600       59.86  
   640x480       59.38  
   320x240       59.29  
   1680x1050     59.95  
   1440x900      59.89  
   1280x800      59.81  
   1152x720      59.75  
   960x600       59.63  
   928x580       59.88  
   800x500       59.50  
   768x480       59.90  
   720x480       59.71  
   640x400       59.95  
   320x200       58.14  
   1600x900      59.95  
   1368x768      59.88  
   1280x720      59.86  
   1024x576      59.90  
   864x486       59.92  
   720x400       59.27  
   640x350       59.28  
DP-3 connected 2560x1440+1920+0 (normal left inverted right x axis y axis) 600mm x 330mm
   2560x1440     59.91*+
   1920x1440     59.90  
   1600x1200     59.87  
   1440x1080     59.87  
   1400x1050     59.86  
   1280x1024     59.76  
   1280x960      59.94  
   1152x864      59.78  
   1024x768      59.68  
   800x600       59.86  
   640x480       59.38  
   320x240       59.29  
   1920x1200     59.88  
   1680x1050     59.85  
   1440x900      59.89  
   1280x800      59.81  
   1152x720      59.75  
   960x600       59.63  
   928x580       59.88  
   800x500       59.50  
   768x480       59.38  
   720x480       59.71  
   640x400       59.20  
   320x200       58.14  
   2048x1152     59.90  
   1920x1080     59.88  
   1600x900      59.82  
   1368x768      59.88  
   1280x720      59.86  
   1024x576      59.90  
   864x486       59.45  
   720x400       59.27  
   640x350       59.28  

Drivers can be seen bellow.

user@localhost:~> /sbin/lspci -nnk | grep -EA3 "VGA|Display|3D"
00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics P530 [8086:191d] (rev 06)
	DeviceName: Onboard IGD
	Subsystem: Hewlett-Packard Company Device [103c:80d4]
	Kernel driver in use: i915
--
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GM107GLM [Quadro M1000M] [10de:13b1] (rev a2)
	Subsystem: Hewlett-Packard Company Device [103c:80d4]
	Kernel driver in use: nvidia
	Kernel modules: nouveau, nvidia_drm, nvidia
user@localhost:~> xrandr --listproviders
Providers: number : 0

Any help would be much appreciated.

I think you need to be running X11 instead of Wayland for xrandr to do everything expected from it, if anything at all. A 2560x1440 display is obviously found by inxi on a DisplayPort.

Is problem the same if you run some kind of session other than Gnome, e.g. IceWM?

Thank you for your reply.
X11 does give proper xrandr outputs although the problem persists, even on Icewm. Here is what I got for each suseprime mode (sorry it’s long). I am connected via HDMI which is the only video port other than 2 thunderbolt ports which I don’t have a cable to test.

Intel:

lewis@localhost:~> xrandr
Screen 0: minimum 320 x 200, current 6400 x 2160, maximum 16384 x 16384
eDP-1 connected primary 3840x2160+0+0 (normal left inverted right x axis y axis) 346mm x 194mm
   3840x2160     60.00*+  59.98    50.00    48.02    59.97  
   3200x1800     59.96    59.94  
   2880x1620     59.96    59.97  
   2560x1600     59.99    59.97  
   2560x1440     59.99    59.99    59.96    59.95  
   2048x1536     60.00  
   1920x1440     60.00  
   1856x1392     60.01  
   1792x1344     60.01  
   2048x1152     59.99    59.98    59.90    59.91  
   1920x1200     59.88    59.95  
   1920x1080     60.01    59.97    59.96    59.93  
   1600x1200     60.00  
   1680x1050     59.95    59.88  
   1400x1050     59.98  
   1600x900      59.99    59.94    59.95    59.82  
   1280x1024     60.02  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1280x800      59.99    59.97    59.81    59.91  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      60.04    60.00  
   960x720       60.00  
   928x696       60.05  
   896x672       60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   960x540       59.96    59.99    59.63    59.82  
   800x600       60.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   700x525       59.98  
   800x450       59.95    59.82  
   640x512       60.02  
   700x450       59.96    59.88  
   640x480       60.00    59.94  
   720x405       59.51    58.99  
   684x384       59.88    59.85  
   640x400       59.88    59.98  
   640x360       59.86    59.83    59.84    59.32  
   512x384       60.00  
   512x288       60.00    59.92  
   480x270       59.63    59.82  
   400x300       60.32    56.34  
   432x243       59.92    59.57  
   320x240       60.05  
   360x202       59.51    59.13  
   320x180       59.84    59.32  
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 connected 2560x1440+3840+0 (normal left inverted right x axis y axis) 598mm x 336mm
   2560x1440     59.95*+
   1920x1080     60.00    60.00    50.00    59.94  
   1680x1050     59.88  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x720      60.00    50.00    59.94  
   1024x768      75.03    70.07    60.00  
   800x600       72.19    75.00    60.32    56.25  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    72.81    66.67    60.00    59.94  
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
lewis@localhost:~> xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x46; cap: 0xf (Source Output, Sink Output, Source Offload, Sink Offload); crtcs: 3; outputs: 5; associated providers: 0; name: modesetting
    output eDP-1
    output DP-1
    output HDMI-1
    output DP-2
    output HDMI-2

Offload:

lewis@localhost:~> xrandr
Screen 0: minimum 320 x 200, current 6400 x 2160, maximum 16384 x 16384
eDP-1 connected primary 3840x2160+0+0 (normal left inverted right x axis y axis) 346mm x 194mm
 3840x2160     60.00*+  59.98    50.00    48.02    59.97  
 3200x1800     59.96    59.94  
 2880x1620     59.96    59.97  
 2560x1600     59.99    59.97  
 2560x1440     59.99    59.99    59.96    59.95  
 2048x1536     60.00  
 1920x1440     60.00  
 1856x1392     60.01  
 1792x1344     60.01  
 2048x1152     59.99    59.98    59.90    59.91  
 1920x1200     59.88    59.95  
 1920x1080     60.01    59.97    59.96    59.93  
 1600x1200     60.00  
 1680x1050     59.95    59.88  
 1400x1050     59.98  
 1600x900      59.99    59.94    59.95    59.82  
 1280x1024     60.02  
 1400x900      59.96    59.88  
 1280x960      60.00  
 1440x810      60.00    59.97  
 1368x768      59.88    59.85  
 1280x800      59.99    59.97    59.81    59.91  
 1280x720      60.00    59.99    59.86    59.74  
 1024x768      60.04    60.00  
 960x720       60.00  
 928x696       60.05  
 896x672       60.01  
 1024x576      59.95    59.96    59.90    59.82  
 960x600       59.93    60.00  
 960x540       59.96    59.99    59.63    59.82  
 800x600       60.00    60.32    56.25  
 840x525       60.01    59.88  
 864x486       59.92    59.57  
 700x525       59.98  
 800x450       59.95    59.82  
 640x512       60.02  
 700x450       59.96    59.88  
 640x480       60.00    59.94  
 720x405       59.51    58.99  
 684x384       59.88    59.85  
 640x400       59.88    59.98  
 640x360       59.86    59.83    59.84    59.32  
 512x384       60.00  
 512x288       60.00    59.92  
 480x270       59.63    59.82  
 400x300       60.32    56.34  
 432x243       59.92    59.57  
 320x240       60.05  
 360x202       59.51    59.13  
 320x180       59.84    59.32  
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
DP-1-0 connected 2560x1440+3840+0 (normal left inverted right x axis y axis) 598mm x 336mm
 2560x1440     59.95*+
 1920x1080     60.00    59.94    50.00  
 1680x1050     59.95  
 1440x900      59.89  
 1280x1024     75.02    60.02  
 1280x720      59.94    50.00  
 1024x768      75.03    70.07    60.00  
 800x600       75.00    72.19    60.32    56.25  
 720x576       50.00  
 720x480       59.94  
 640x480       75.00    72.81    59.94    59.93  
DP-1-1 disconnected (normal left inverted right x axis y axis)
DP-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-3 disconnected (normal left inverted right x axis y axis)
1680x1050 (0x65) 146.250MHz -HSync +VSync
      h: width  1680 start 1784 end 1960 total 2240 skew    0 clock  65.29KHz
      v: height 1050 start 1053 end 1059 total 1089           clock  59.95Hz
1280x1024 (0x6c) 108.000MHz +HSync +VSync
      h: width  1280 start 1328 end 1440 total 1688 skew    0 clock  63.98KHz
      v: height 1024 start 1025 end 1028 total 1066           clock  60.02Hz
1024x768 (0x7d) 65.000MHz -HSync -VSync
      h: width  1024 start 1048 end 1184 total 1344 skew    0 clock  48.36KHz
      v: height  768 start  771 end  777 total  806           clock  60.00Hz
800x600 (0x8c) 40.000MHz +HSync +VSync
      h: width   800 start  840 end  968 total 1056 skew    0 clock  37.88KHz
      v: height  600 start  601 end  605 total  628           clock  60.32Hz
800x600 (0x8d) 36.000MHz +HSync +VSync
      h: width   800 start  824 end  896 total 1024 skew    0 clock  35.16KHz
      v: height  600 start  601 end  603 total  625           clock  56.25Hz
640x480 (0x99) 25.175MHz -HSync -VSync
      h: width   640 start  656 end  752 total  800 skew    0 clock  31.47KHz
      v: height  480 start  490 end  492 total  525           clock  59.94Hz
lewis@localhost:~> xrandr --listproviders
Providers: number : 2
Provider 0: id: 0x46; cap: 0xf (Source Output, Sink Output, Source Offload, Sink Offload); crtcs: 3; outputs: 5; associated providers: 1; name: modesetting
    output eDP-1
    output DP-1
    output HDMI-1
    output DP-2
    output HDMI-2
Provider 1: id: 0x2b9; cap: 0x2 (Sink Output); crtcs: 4; outputs: 4; associated providers: 1; name: NVIDIA-G0
    output DP-1-0
    output DP-1-1
    output DP-1-2
    output DP-1-3

NVIDIA:

lewis@localhost:~> xrandr
Screen 0: minimum 8 x 8, current 6400 x 2160, maximum 16384 x 16384
DP-0 connected 2560x1440+3840+0 (normal left inverted right x axis y axis) 598mm x 336mm
   2560x1440     59.95*+
   1920x1080     60.00    59.94    50.00  
   1680x1050     59.95  
   1440x900      59.89  
   1280x1024     75.02    60.02  
   1280x720      59.94    50.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    72.19    60.32    56.25  
   720x576       50.00  
   720x480       59.94  
   640x480       75.00    72.81    59.94    59.93  
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
eDP-1-1 connected primary 3840x2160+0+0 (normal left inverted right x axis y axis) 346mm x 194mm
   3840x2160     60.00*+  59.98    50.00    48.02    59.97  
   3200x1800     59.96    59.94  
   2880x1620     59.96    59.97  
   2560x1600     59.99    59.97  
   2560x1440     59.99    59.99    59.96    59.95  
   2048x1536     60.00  
   1920x1440     60.00  
   1856x1392     60.01  
   1792x1344     60.01  
   2048x1152     59.99    59.98    59.90    59.91  
   1920x1200     59.88    59.95  
   1920x1080     60.01    59.97    59.96    59.93  
   1600x1200     60.00  
   1680x1050     59.95    59.88  
   1400x1050     59.98  
   1600x900      59.99    59.94    59.95    59.82  
   1280x1024     60.02  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1280x800      59.99    59.97    59.81    59.91  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      60.04    60.00  
   960x720       60.00  
   928x696       60.05  
   896x672       60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   960x540       59.96    59.99    59.63    59.82  
   800x600       60.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   700x525       59.98  
   800x450       59.95    59.82  
   640x512       60.02  
   700x450       59.96    59.88  
   640x480       60.00    59.94  
   720x405       59.51    58.99  
   684x384       59.88    59.85  
   640x400       59.88    59.98  
   640x360       59.86    59.83    59.84    59.32  
   512x384       60.00  
   512x288       60.00    59.92  
   480x270       59.63    59.82  
   400x300       60.32    56.34  
   432x243       59.92    59.57  
   320x240       60.05  
   360x202       59.51    59.13  
   320x180       59.84    59.32  
DP-1-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-1 disconnected (normal left inverted right x axis y axis)
DP-1-2 disconnected (normal left inverted right x axis y axis)
HDMI-1-2 disconnected (normal left inverted right x axis y axis)
  1680x1050 (0x221) 146.250MHz -HSync +VSync
        h: width  1680 start 1784 end 1960 total 2240 skew    0 clock  65.29KHz
        v: height 1050 start 1053 end 1059 total 1089           clock  59.95Hz
  1280x1024 (0x224) 108.000MHz +HSync +VSync
        h: width  1280 start 1328 end 1440 total 1688 skew    0 clock  63.98KHz
        v: height 1024 start 1025 end 1028 total 1066           clock  60.02Hz
  1024x768 (0x229) 65.000MHz -HSync -VSync
        h: width  1024 start 1048 end 1184 total 1344 skew    0 clock  48.36KHz
        v: height  768 start  771 end  777 total  806           clock  60.00Hz
  800x600 (0x22c) 40.000MHz +HSync +VSync
        h: width   800 start  840 end  968 total 1056 skew    0 clock  37.88KHz
        v: height  600 start  601 end  605 total  628           clock  60.32Hz
  800x600 (0x22d) 36.000MHz +HSync +VSync
        h: width   800 start  824 end  896 total 1024 skew    0 clock  35.16KHz
        v: height  600 start  601 end  603 total  625           clock  56.25Hz
  640x480 (0x232) 25.175MHz -HSync -VSync
        h: width   640 start  656 end  752 total  800 skew    0 clock  31.47KHz
        v: height  480 start  490 end  492 total  525           clock  59.94Hz
lewis@localhost:~> xrandr --listproviders
Providers: number : 2
Provider 0: id: 0x217; cap: 0x1 (Source Output); crtcs: 4; outputs: 4; associated providers: 1; name: NVIDIA-0
    output DP-0
    output DP-1
    output DP-2
    output DP-3
Provider 1: id: 0x25d; cap: 0xf (Source Output, Sink Output, Source Offload, Sink Offload); crtcs: 3; outputs: 5; associated providers: 1; name: modesetting
    output eDP-1-1
    output DP-1-1
    output HDMI-1-1
    output DP-1-2
    output HDMI-1-2

Apologies, just realised the monitor was the problem not my laptop. Lesson learned not to assume just because something is brand new it will work. Got to learn a bit about device management and xrandr though. Thank you mrmazda for the help