no more internet

I use 12.2 and there were a number of updates 2 days ago. Now I can’t get on the internet. As soon as it starts to load a page firefox and 2 other browsers crash !! anyone else having this issue ?:frowning:

A crashing program ,even if it is a HTTP browser, is certainly not the same as “no more internet”

Instead of your suggestion that the internet does not exist anymore I assume you think you have no connection to the internet. You can test that by a command like

ping -c 1 forums.opensuse.org

But I think you want to report that FF (and two further programs you fail to mention) crash. Can you please call from a terminal

firefox

and then post here what happens in that terminal?

(In case you are new here, posting of computer text means that you copy/paste the prompt, the command, the output and the next promt from the terminal in the post between CODE tags. You can create those CODE tags with the # button from the toolbar.)

it gives no error codes at all…It wants to go to opensuse.org at startup and loads about 1/2 of the page and crashes, or just crashes without loading anything. I have internet with mail and updates etc… but NO browser will connect and not crash. I can load local files fine. Firefox will run, but if I try to clear history or anything it crashes.

While this gives some more information, you should always try to do what people here ask from you. And when it is not possible, then explain why you didn’t. I asked you to copy/paste a firefox command from a terminal into the post. Telling that there is no error code is nice, but not what was asked for. When you would have done what I asked, I could have seen that for myself.

Most of us are non-believers in any stories told and want to see computer facts.

I can add that I do not have your problem. I have 12.2 here (KDE from OSS) and patches from Update until yesterday.
And I guess not many people have your problem, else we would have seen many more reports here on the forum.

Again, not mentioning those two other browsers that crash, I (and I think most people) can use that vague remark into serious error searching.

like I said there are no error codes to paste. the other browsers are konquor(sp) the one that is in KDE and qupzilla. I’m not new to Linux or computers. The only other thing I can say is mplayer2 will not work anymore eather and that was one of the updates in the batch that made the browsers quit.

will not run in safe mode eather. Same thing. I have been able to get to sites with little or no graphics like google. but I don’t understand why even the options in the tool menu crashes it.

On 12/16/2012 03:46 PM, eldondehart wrote:
> loads about 1/2 of the page and crashes

eldondehart, please continue to focus on Henk’s help, but if you
shutdown firefox and then please copy/paste in/out output of this command…


firefox -safe-mode

and as well, once firefox is running, check to see if you can rowse and
clear history (or whatever)

if you do not paste back the output from prompt to prompt do not bother!

and, tell us about that “number of updates” a few days ago…how did
those come in, that is of the following, which method did you use:

  1. YaST Online Update
  2. zypper patch
  3. zypper up
  4. zypper dup
  5. let Apper do it

finally: what updates/patches were brought in? please answer that with
the in/output of


tail -n50 /var/log/zypp/history

again, prompt to prompt


dd http://tinyurl.com/DD-Caveat

I don’t know how to make this anymore clear. there is no code once I type firefox or firefox -save-mode it starts firefox and then it completely dissapers, no messages at all…looks like this on the terminal
eldon@linux firefox
eldon@linux

the updates were done with apper from the update prompt. will have to get back on the code as I have to type it all in as linux will not go online, I’m using windows to talk to you.

like I said there are no error codes to paste.

Then there is still the prompt, the command and the next prompt. There is allways something.

I will show you what I get when I do this:

henk@boven:~> firefox
henk@boven:~>

You see above two prompts, one command and no output. I thus do not have to explain extensive that I was a normal user, that my working directory was ~, the command I typed, all the output (that that is nill is shown to advantage, thus no need to tell stories about this) and he new prompt to show that this is realy all and everything.

It is also quicker and asier to post then composing a complete Little Red Riding-hood story around it.

Maybe it is not different from what you tell, but it would not be the first time that it explains why something goes wrong. After all, you have a problem you do not understand. You ask here, having the idea that people with some experience in bug finding can help you. When you then do not post what they ask for, they will get rather frustrated and quit from your thread, going elsewhere to spend their spare time as volunteers.

On 12/16/2012 04:46 PM, eldondehart wrote:
> no messages at all…looks like this on the terminal
> eldon@linux firefox
> eldon@linux

then i’d like to know what you have done to your ~/.bashrc, because that
is not a normal prompt…which is part of what Henk and i want to see…

mine looks like:


denver@linux-os114:~> firefox -safe-mode
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB
to enable).
Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared
object file: No such file or directory
NOTE: child process received `Goodbye', closing down
denverd@linux-os114:~>


dd

When I try, I get this:


% firefox
%

That is, no output at all, but a firefox window does open.

This is because I have a firefox process already running, so when I run the “firefox” command, it just signals that running process to start a new window.

Possibly, the OP has a misbehaving firefox process that is still running.


% ps -ef | grep firefox
rickert  14844     1  2 07:53 ?        00:04:22 /usr/lib64/firefox/firefox
rickert  18847  8415  0 10:53 pts/2    00:00:00 grep firefox
%

This shows that process 14844 is a running firefox process (ignore the line for the grep command).

If I wanted to kill that running firefox process, I would use:


% kill 14844

and if a “ps” command showed that it was still running, I would then try


% kill -KILL 14844

Those are some things for the OP to try out.

On 12/16/2012 10:16 AM, hcvv wrote:
>
> I will show you what I get when I do this:
>
> Code:
> --------------------
> henk@boven:~> firefox
> henk@boven:~>
> --------------------
>
> You see above two prompts, one command and no output. I thus do not
> have to explain extensive that I was a normal user, that my working
> directory was ~, the command I typed, all the output (that that is nill
> is shown to advantage, thus no need to tell stories about this) and he
> new prompt to show that this is realy all and everything.
>
> It is also quicker and asier to post then composing a complete Little
> Red Riding-hood story around it.
>
> Maybe it is not different from what you tell, but it would not be the
> first time that it explains why something goes wrong. After all, you
> have a problem you do not understand. You ask here, having the idea that
> people with some experience in bug finding can help you. When you then
> do not post what they ask for, they will get rather frustrated and quit
> from your thread, going elsewhere to spend their spare time as
> volunteers.

Please post the output of the command ‘free’. One time in the past few months,
something happened to the formatting of my swap file and the system failed to
mount it at bootup. The only indication was that the out-of-memory process could
not reclaim anything by swapping, thus it killed processes with large memory
usage. Firefox was always the first to go, and it failed silently.

On 12/16/2012 06:06 PM, nrickert wrote:
> Those are some things for the OP to try out.

good input…

and, you wrote “(ignore the line for the grep command)” so, try this:


ps -ef | grep firefo[x]

and smile.


dd

Ok, here is the output you requested. Remember it is not just firefox, no browser will work.
total used free shared buffers cached
Mem: 3885168 1250876 2634292 0 80156 633924
-/+ buffers/cache: 536796 3348372
Swap: 2110460 0 2110460
eldon@linux-ksy8:~>

eldon@linux-ksy8:~> firefox
eldon@linux-ksy8:~>

here is the code from the updates…

2012-12-14 06:05:57|install|libavutil50|0.7.13-1.8|i586|root@linux-ksy8.dragon|packman.inode.at-suse|600df242b81140507173124926faf1ee5f7845d41540f95ddd9225b42042d3ae
2012-12-14 06:05:58|install|libmpeg2-0|0.5.1-1.5|i586|root@linux-ksy8.dragon|packman.inode.at-suse|abf3215c06586acabb1838ce6ba56771db8d28f9a7dd46322c85b53cb7080b4d
2012-12-14 06:05:59|install|libvpx1|1.1.0-7.3|i586|root@linux-ksy8.dragon|packman.inode.at-suse|99a693f50db56dcc6b6d322bc0f35911e7f5fb7b46e8b809d46278c775bac9c0
2012-12-14 06:05:59|install|libdca0|0.0.5-3.5|i586|root@linux-ksy8.dragon|packman.inode.at-suse|4205a03638130db6d56aae719e296f2e9053c6ec371448becc8a01467a4edfb5
2012-12-14 06:06:00|install|libx264-128|0.128svn20120928-1.3|i586|root@linux-ksy8.dragon|packman.inode.at-suse|3fd034a387085bb4d457bbf47da67a329d92bb98050118821d865aab6f783ba7
2012-12-14 06:06:00|install|lame|3.99.5-1002.5|i586|root@linux-ksy8.dragon|packman.inode.at-suse|49c1ac4c896f447cd596abb25be161561fc8c6f32075d12337bf8660b69529f0
2012-12-14 06:06:00|install|libxine2-codecs|1.2.2-78.3|i586|root@linux-ksy8.dragon|packman.inode.at-suse|be93e0724dc03f8fb863bdbed9a3bf916b68bfb985be181f2f097625504d59dc
2012-12-14 06:06:01|install|libswscale0|0.7.13-1.8|i586|root@linux-ksy8.dragon|packman.inode.at-suse|ab7114753d3afc4c71c67c80e513379242d78ffa7f7ddf62303b9a2c42b57756
2012-12-14 06:06:01|install|libpostproc51|0.7.13-1.8|i586|root@linux-ksy8.dragon|packman.inode.at-suse|f0fa78ca9f35081c135f1a0abd5cb051bb9b6bff2604f93c4205487ee41195c4
2012-12-14 06:06:03|install|gstreamer-0_10-plugins-bad|0.10.23-15.9|i586|root@linux-ksy8.dragon|packman.inode.at-suse|a07bec0711c2d4f15a70cb306cf6c37c8b789537bb0c81c784f8cfac7cd2e3d8
2012-12-14 06:06:04|install|mplayer2|2.0+r20121120-1.2|i586|root@linux-ksy8.dragon|packman.inode.at-suse|bd9ffcf3e65e7f67009a640cad712e52ce4e0ed8709a9ce1b1241b25dfdacb53
2012-12-14 06:06:04|install|gstreamer-0_10-plugins-ugly-orig-addon|0.10.19-8.8|i586|root@linux-ksy8.dragon|packman.inode.at-suse|216ffc98a47a0a08c1bd00cfcfa1d2101e0bc2781c97a644101fb3b29c84e693
2012-12-14 06:06:05|install|libavcodec52|0.7.13-1.8|i586|root@linux-ksy8.dragon|packman.inode.at-suse|c3851655f5dc81cb1c7f2a9f7a1b8c4b52ea945edd5351a60790a5813d95b79b
2012-12-14 06:06:06|install|avidemux|2.5.6-9000.5|i586|root@linux-ksy8.dragon|packman.inode.at-suse|67803be5889530394cc32364f1b8ad95d768066176b750217fc62cc2e9755b2b
2012-12-14 06:06:07|install|mplayer2-as-mplayer|2.0+r20121120-1.2|i586|root@linux-ksy8.dragon|packman.inode.at-suse|b4597815c5dbb2362757525900c123eb3c107aaf7fea43f62147b367465659bf
2012-12-14 06:06:07|install|smplayer2|20121017-1.11|i586|root@linux-ksy8.dragon|packman.inode.at-suse|0b6b9973825319e867d0e06cac595d12a85a7eb711636cedc4c44a941f01e899
2012-12-14 06:06:08|install|libavformat52|0.7.13-1.8|i586|root@linux-ksy8.dragon|packman.inode.at-suse|642c98bfd6794c463cdec60a3ad7b63961fc00725545c545a33db9d73122a526
2012-12-14 06:06:08|install|libavfilter1|0.7.13-1.8|i586|root@linux-ksy8.dragon|packman.inode.at-suse|892247da0ea51ca5a51765b2d337f31ddf587b24355c23fb5756256aabb2726d
2012-12-14 06:06:09|install|gstreamer-0_10-plugins-ffmpeg|0.10.13-2000.6|i586|root@linux-ksy8.dragon|packman.inode.at-suse|6655032de16913bf76c8b34e912fe0219e643da39e45aeed9588c9afc2dc7411

2012-12-15 03:24:05 lmms-0.4.13-28.13.i586.rpm installed ok

Additional rpm output:

Unknown media type in type ‘all/all’

Unknown media type in type ‘all/allfiles’

Unknown media type in type ‘uri/mms’

Unknown media type in type ‘uri/mmst’

Unknown media type in type ‘uri/mmsu’

Unknown media type in type ‘uri/pnm’

Unknown media type in type ‘uri/rtspt’

Unknown media type in type ‘uri/rtspu’

2012-12-15 03:24:05|install|lmms|0.4.13-28.13|i586|root@linux-ksy8.dragon|packman.inode.at-suse|71cc08c29fb347ffb8bf71aac8d99877a50d322b6c15b3bf6856ae67483d6ea7
2012-12-15 03:24:05|install|smplayer2|20121017-1.12|i586|root@linux-ksy8.dragon|packman.inode.at-suse|9bdacb2c178b7209bd635a93798a4f9fabc9a123a92a5da1f41117814e1a9532
2012-12-15 03:24:07|install|libvpx1|1.1.0-8.1|i586|root@linux-ksy8.dragon|packman.inode.at-suse|b7b160563c943301f92b36bb8c6aa254da6256b0dcbb9ab28002a632151860a3
2012-12-15 03:24:09|install|gstreamer-0_10-plugins-bad|0.10.23-15.10|i586|root@linux-ksy8.dragon|packman.inode.at-suse|68e0ba6211512f5317d2791b853e0b958d500fae2f1e2557da4c6a9d79d374d5
2012-12-15 03:32:43|install|MozillaFirefox-branding-openSUSE|6.1-1.1.1|i586|root@linux-ksy8.dragon|repo-oss|61ff98400446a2d911b950cc2536118b2ccd946224b195d1182b2b02ecad4c5b

2012-12-15 03:33:21 MozillaFirefox-17.0-2.25.1.i586.rpm installed ok

Additional rpm output:

Unknown media type in type ‘all/all’

Unknown media type in type ‘all/allfiles’

Unknown media type in type ‘uri/mms’

Unknown media type in type ‘uri/mmst’

Unknown media type in type ‘uri/mmsu’

Unknown media type in type ‘uri/pnm’

Unknown media type in type ‘uri/rtspt’

Unknown media type in type ‘uri/rtspu’

2012-12-15 03:33:21|install|MozillaFirefox|17.0-2.25.1|i586|root@linux-ksy8.dragon|repo-update|0f1a9022717aab0bba83d6cac0382797a2e606997ea5a322a141415651899e92
2012-12-15 03:33:27|install|tracker-miner-firefox|0.14.2-1.4.2|i586|root@linux-ksy8.dragon|repo-update|cdd2698bcc7b6c4eec5e1d4736ffb443ed256f7cb088b996718f60b2570f6a1c
2012-12-15 04:05:25|install|qupzilla|1.3.5-1.1|i586|root@linux-ksy8.dragon|download.opensuse.org-Extra|0fbe72c2631ba50ae6ae595b688c6602d9d0dd3986a5b37f29e6d45e506d2372
2012-12-16 04:31:13|install|smplayer2|20121017-1.12|i586|root@linux-ksy8.dragon|packman.inode.at-suse|9bdacb2c178b7209bd635a93798a4f9fabc9a123a92a5da1f41117814e1a9532

Hope this helps…
Eldon

You are not very good at reading. I posted this already in pos #2 above:

(In case you are new here, posting of computer text means that you copy/paste the prompt, the command, the output and the next promt from the terminal in the post between CODE tags. You can create those CODE tags with the # button from the toolbar.)

All other people in this thread are doing this. In other threads (I hope you serched a bit through them to see how the community works) it is used as normal practice.

I don’t know what your talking about?

Sorry, I give up.

no worries, I’m sure it is a problem with one of the libs that was installed. More people will have trouble I’m sure.