Greetings all
I get a “No Bluetooth adapters have been found” message in KDE’s Adapters–System Settings Module utility.
I’m using Leap 15.1; bluetooth worked well under Leap 15 and 42.3.
The machine is an Asus Zenbook UX330UA.
Some diagnostics:
adam@linux-sv30:~> sudo systemctl status bluetooth
[sudo] password for root:
● bluetooth.service - Bluetooth service
Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; vendor preset: disabled)
Active: inactive (dead)
Docs: man:bluetoothd(8)
adam@linux-sv30:~>
And:
adam@linux-sv30:~> sudo rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
adam@linux-sv30:~>
Any help would be appreciated! I am stumped.
adam@linux-sv30:~> lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 04f3:0903 Elan Microelectronics Corp.
Bus 001 Device 002: ID 04f2:b57a Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
adam@linux-sv30:~>
Thank you!
Post:
lspci
and
inxi -nxxx
Supposedly OP have troubles with a driver for an integrated Intel combo WiFi+BT adapter.
adam@linux-sv30:~> sudo lspci
[sudo] password for root:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.6 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #7 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d4e (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
02:00.0 Network controller: Intel Corporation Wireless 8260 (rev 3a)
adam@linux-sv30:~>
And
adam@linux-sv30:~> inxi -nxxx
Resuming in non X mode: glxinfo not found. For package install advice run: inxi --recommends
Network: Card: Intel Wireless 8260 driver: iwlwifi bus-ID: 02:00.0 chip-ID: 8086:24f3
IF: wlan0 state: up mac: 1c:4d:70:e7:1d:69
adam@linux-sv30:~>
And…yes, the problem is apparently with the WiFi-Bluetooth integrated chip.
Thank you!
Bluetooth chips should be shown by
lsusb
But there is no Bluetooth chip.
Is Bluetooth disabled by key? bios? windows?
Please post as root:
journalctl -b | grep -Ei 'firm|blue'
Bluetooth hasn’t been turned off explicitly by me, and this machine doesn’t have Windows on it. I have tried to turn it off and on again using the airplane mode key on the keyboard. WiFi works well, and that key works to turn it on and off. I can’t find any setting in the BIOS to disable or enable network interfaces.
Maybe the bluetooth component on the card has burned out?
In any case here is the journalctl output:
adam@linux-sv30:~> sudo journalctl -b | grep -Ei 'firm|blue'
[sudo] password for root:
Aug 14 18:08:22 linux-sv30 kernel: Spectre V2 : Enabling Restricted Speculation for firmware calls
Aug 14 18:08:22 linux-sv30 kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
Aug 14 18:08:23 linux-sv30 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
Aug 14 18:08:38 linux-sv30 kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x201] vs fed40080 f80
Aug 14 18:08:38 linux-sv30 kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x201] vs fed40080 f80
Aug 14 18:08:38 linux-sv30 kernel: iwlwifi 0000:02:00.0: loaded firmware version 36.9f0a2d68.0 op_mode iwlmvm
Aug 14 18:08:44 linux-sv30 NetworkManager[1623]: <info> [1565802524.6703] manager[0x558faeae3070]: monitoring kernel firmware directory '/lib/firmware'.
Aug 14 18:08:45 linux-sv30 NetworkManager[1623]: <info> [1565802525.3922] keyfile: new connection /etc/NetworkManager/system-connections/Blue Kangaroo Coffee Roasters (4b88ca18-697c-4477-a82c-b9b84908e39d,"Blue Kangaroo Coffee Roasters")
Aug 14 18:08:45 linux-sv30 NetworkManager[1623]: <info> [1565802525.8692] Loaded device plugin: NMBluezManager (/usr/lib64/NetworkManager/libnm-device-plugin-bluetooth.so)
Aug 14 18:09:20 linux-sv30 dbus-daemon[1405]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.43' (uid=1000 pid=2215 comm="/usr/bin/pulseaudio --start --log-target=syslog ")
Aug 14 18:09:21 linux-sv30 kdeinit5[2135]: bluedevil: Created
Aug 14 18:09:24 linux-sv30 kdeinit5[2135]: bluedevil: Bluetooth operational changed false
Aug 14 18:09:24 linux-sv30 kdeinit5[2135]: bluedevil: ObexManager operational changed false
Aug 14 18:09:24 linux-sv30 dbus-daemon[2072]: [session uid=1000 pid=2072] Activating service name='org.bluez.obex' requested by ':1.5' (uid=1000 pid=2135 comm="kded5 [kdeinit5] ")
Aug 14 18:09:24 linux-sv30 dbus-daemon[2072]: [session uid=1000 pid=2072] Successfully activated service 'org.bluez.obex'
Aug 14 18:09:24 linux-sv30 kdeinit5[2135]: bluedevil: ObexManager operational changed true
Aug 14 18:09:24 linux-sv30 kdeinit5[2135]: bluedevil: ObexAgent registered
Aug 14 18:09:45 linux-sv30 pulseaudio[2215]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Aug 14 18:09:45 linux-sv30 dbus-daemon[1405]: [system] Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms)
Aug 14 18:09:45 linux-sv30 kdeinit5[2135]: org.kde.bluez: PendingCall Error: "Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms)"
adam@linux-sv30:~>
Also found this in the journalctl output–perhaps this indicates that the the bluetooth device isn’t responding?
Aug 14 18:08:41 linux-sv30 kernel: usb usb1-port8: attempt power cycle
Aug 14 18:08:42 linux-sv30 kernel: usb usb1-port8: unable to enumerate USB device
Aug 14 18:12:40 linux-sv30 kernel: usb usb1-port8: attempt power cycle
Aug 14 18:12:41 linux-sv30 kernel: usb usb1-port8: unable to enumerate USB device
Post as root:
systemctl status bluetooth.service
[sudo] password for root:
● bluetooth.service - Bluetooth service
Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; vendor preset: disabled)
Active: inactive (dead)
Docs: man:bluetoothd(8)
adam@linux-sv30:~>