New to openSUSE and Wifi no not working. Help please

Hello everyone,

i am interested in openSUSE and am trying the Gnome live version from usb.
Unfortunally wifi does not work.:frowning:

It sees the network (strenght is poor but it is there) and upon entering the password it tries to connect.
After some moments it asks again for the password and this goes on forever.
I am using an external usb wifi stick to recieve the signal.

Had the exact same issue with ubuntu and mint. The only distro that would connect was kubuntu.
It would be great if someome could point me in the right direction what to do as i am new to Linux and absolutly lost when it comes to wifi.

Much thanks in advance!

You need to tell us which version of openSUSE that you are using, is it 12.3? When you say kubuntu worked, do you know what kernel version was being used? openSUSE 12.3 uses 3.7 and the newer sometimes work better. The latest kernel version out now is at 3.12.

Thank You,

hello thanks for the response.

I downloaded openSUSE 12.3 gnome live, so kernel should be 3.7
Kubuntu was 12.4 lts, i am not sure though which kernel it used.

The problem is only here at my home as the signal is so weak.
At other places all distros connected so i assume openSUSE
will as well but i could not check jet as i just installed it and the main purpose is to use it at home.

Any chance that you could, on a temporary basis, move your PC closer (or your wireless transmitter closer) to check to see if this is a signal strength problem or some other configuration problem ?

Its the closest i can get sorry.
In mint it says 42% right where it is now. openSUSE network manager calls the strength ā€˜weakā€™ .I did not move it but checked various distros during the last days.
Shouldnt all be able to connect if one can. Only difference is that Kubuntu was the only distro i tried using KDE, can this be of influence?
btw i am using a Realtek RTL8191SU 802.11n WLAN Adapter

i just used the same stick an booted another laptop with openSUSE.
WIFI here works without a problem.
How can it be that one distro does connect on the machine i usually use while another does not?

It all goes back to the hardware installed in the PC. Some hardware is better than others and even may have a problem. It can be very frustrating to deal with, but there is not a lot we can do to help short of trying the very latest kernel drivers in the off chance it might help.

Thank You,

Further to jdmcdaniel3ā€™s observation, the hardware drivers (if opensource with a GPL licence) that comes with GNU/Linux typically come together with the kernel. Hence different kernel versions, will have different hardware driver versions. Different GNU/Linux versions, will have not only different kernel versions, but also may have different patches to their kernels.

I believe that to understand this more, one some times has to research the kernel version/patches that go with any particular GNU/Linux distribution that one tries.

Thus I believe it important to know what kernel version is in the kubuntu version that you say ā€˜worksā€™ and what kernel version is in the distributions that you note donā€™t work. I also believe that details on the wireless hardware device (model info) are also necessary to understand the relevance of the kernel versions.

thanks for your help but i guess iā€™ll give up for now.

my knowledge is not enough to figure the problem out and i canā€™t find any details as to whether there are other distros using the same kernel.
the one i am writing from now and that seems to be the only working is:

KDE 4.8.5 kubuntu 12.4

regarding the hardware device , it should be this model:
Realtek RTL8191SU 802.11n WLAN Adapter

thats the output:

/usr/bin/lsusbā€™
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 009: ID 0bda:8172 Realtek Semiconductor Corp. RTL8191SU 802.11n WLAN Adapter
Bus 001 Device 004: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
Bus 003 Device 002: ID 046d:c246 Logitech, Inc.
Bus 003 Device 003: ID 03f0:0324 Hewlett-Packard SK-2885 keyboard

if there is someone who knows a suse or any other distribution using this kernel i would be delighted to hear

Did you check Distowatch ? DistroWatch.com: Put the fun back into computing. Use Linux, BSD.

For example: DistroWatch.com: Kubuntu and there is no Kubuntu 12.4 :frowning:

Did you mean 12.04 ? (according to distrowatch it has an old 3.2 kernel).

If you type ā€˜uname -aā€™ in a kubuntu terminal, it should tell you the kernel version and confirm distrowatch

According to HCL:Network (Wireless) - openSUSE this should work as of openSUSE-12.2

Reference getting openSUSE configured better to work with a weak wireless - apologies but I canā€™t help as that is beyond my technical experience.

One note about openSUSE-12.3 - there is a bug in the networking. Read here: openSUSE 12.3 Release Notes

2.2. No Network after Installation

Directly after installation, NetworkManager is not started automatically and thus WiFi cannot be configured. To enable networking (WiFi), reboot the machine once manually.

When booting from a liveUSB, to work around the bug, you could try to go to YaST > Hardware > Network devices > Network settings, and cycle the network configuration there (back and forth between ā€˜traditional method with ifupā€™ and ā€˜user controlled with network managerā€™, to attempt to achieve the same as one would nominally do in the case of an install. I canā€™t say which is appropriate as I am not a Gnome user.

Then after that is done once, try to configure the wireless.

hey gday,
thanks for the tip.

But the problem is not that it does not find the wifi network.
It is shown and i can press connect and enter the password. but just a moment later it asks again for the networks password and this loop goes on forever.
It is the same in all distros i tried now. SUSE kde and gnome, Mageia, Mint.
The only one that connects is this:

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION=ā€œUbuntu 12.04.3 LTSā€
NAME=ā€œUbuntuā€
VERSION=ā€œ12.04.3 LTS, Precise Pangolinā€
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME=ā€œUbuntu precise (12.04.3 LTS)ā€
VERSION_ID=ā€œ12.04ā€

Bewildering is that only this kubuntu (kde) connects well while ubuntu (unity, gnome) does not.
I thought is has to do with kde, which is apparently not the caseā€¦

As if the signal would be strong enough to be received and shown (in distros that show percentages its between 30-45%)
but than not strong enough to connect.

You mentioned that the signal is not strong (but this may or may not be the issue). In any case, can you report the output of the following

/usr/sbin/iwlist wlan0 scanning

Iā€™ve seen the ā€˜authentication loopingā€™ behaviour described in numerous threads over the years, (related to various NM quirks). Did you try deleting the configuration and starting over? Did you configure as a system connection (available to all users)?

openSUSE 12.3: Chapter 25. Using NetworkManager

hello,
i am still using the live version from usb. is that an issue?
anyhow i just strated the install.
the output from wlan0 scanning is:
Siganal level = 26(slash) 100

yes i tried deleting the connection. no effect.
i am not sure what you mean regarding configure as a systhem connection.
we share the wife in our flat and do simply have a password.
if you would explain me how i could look more in depths.
thanks

we share the wife in our flat and do simply have a password.
if you would explain me how i could look more in depths.
thanks

I was hoping that you would provide output as returned and within

..[COD] tags similar to this

~> /usr/sbin/iwlist wlan0 scanning
wlan0 Scan completed :
Cell 01 - Address: 00:60:64:78:15:E6
Channel:11
Frequency:2.462 GHz (Channel 11)
Quality=59/70 Signal level=-51 dBm
Encryption key:on



Anyway, I guess '26/100' you reported means that your signal quality is very low, so the connection is unlikely to be stable.


> i am not sure what you mean regarding configure as a systhem connection.

If you are using network manager, you can choose between user connections and system connections (in gonme NM it is 'available to all users'). Read the guide that I linked to for more info about that. However, if your signal quality is as low as you say, it could be the main issue. You could examine '/var/log/NetworkManager' in detail for any errors or connection issues.

Those watching this thread please correct me if I am wrong, but I had thought the symptom of openSUE-12.3 network problem be that it asks for the network password over and over (like you described) . Also, in my experience it is important you setup kwallet properly the 1st time, else openSUSE KDE will also ask for the password over and over and never connect properly.

Did you try connecting without network manager, but instead try to connect via YaST with ifup ?

My thoughts tooā€¦

I was hoping that you would provide output as returned and within

..[COD] tags similar to this

sorry but i could not as i cant access the internet when i am on the suse system.

Those watching this thread please correct me if I am wrong, but I had thought the symptom of openSUE-12.3 network problem be that it asks for the network password over and over (like you described) . Also, in my experience it is important you setup kwallet properly the 1st time, else openSUSE KDE will also ask for the password over and over and never connect properly.

Did you try connecting without network manager, but instead try to connect via YaST with ifup ?

i am not really sure what this means. i am on gnome and just tried using yast and ifup. but really i just changed to something called ā€œtraditional method using ifupā€ in yast which did not help.
maybe i have to do some more configurations?
i noticed that after clicking in ā€œtraditional method using ifupā€ the sign for wifi in the top panel disappeared.

Did you attempt to configure the wifi in ā€˜Device Managerā€™ , setting up the wan settings (password/encryption, etc ā€¦ ) ?

And also, as a further test, after selecting ifup, noting the wifi symbol disappearing, did you then toggle it back ON, see the symbol re-appear, and try then to configure the wifi ? ie toggle it back to original settings.

hi,
yes i toogled it on and of and have seen the wifi appear and disappear.
i am no for the first time connected to the internet using opensuse but this is a very powerful network in uni.
so i assume it comes down to the strength of my wifi back home.
itā€™s just a little frustrating that other distrios can connect while suse canā€™t