new printer

English Hardware
1

I do not know where to ask this question. DON’T BE MAD
Small Question about (HP LaserJet Pro MFP M28-M31)
I had to purchase a new printer recently. I am having trouble finding the drivers for that printer. I can’t even find anything close. I have found my drivers in the past for older printers. If I name the printer, I am curious if someone else has had the problem. What was your solution.

2

Hi
Is that the exact model? The Leap 15.2 hplip version should work according to: https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index

3

That is my model and I am 15.2. I am not finding my printer

4

Shifting to the Hardware forum.

5

Hi
That is the series M28 to M31, if you look at the following link, there is a ‘Model name’ number across the top: http://h10032.www1.hp.com/ctg/Manual/c05853582.pdf

Which one is it, likely on the label(s) somewhere?

6

More info is needed.

  1. How is the printer connected? (USB or network)

  2. How are you trying to discover/configure your printer?

hp-setup
  1. If configuring for a network-connected printer, make sure that the firewall is not impacting the discovery process.
7

printer is connected by usb
I was using yast2/printer config

8

Try using ‘hp-setup’ directly, and report back.

9

I think a bit more info is needed.
When I click on add printer, yast will do it’s thing and find the make/model of my printer. but then i click on find more and about 100 printers is listed but mine is not there.

10

I would be a happy camper If I could just use the disk.

11

Not sure what you mean here? Did you run the hp-setup utility?

12

I installed the new version of hplip

13

And the printer configuration completed successfully?

14

I installed the new version of hplip

So post:

zypper se -si hplip

zypper lr -d
15

Install the hp supplied drivers that are available on opensuse repos through yast software:

hplip
hplip-hpijs, and
hplip-sane (for scanner)

Install from std repos. I would do a reboot but might not be necessary.

Then go to yast - printer to configure your printer. Note that there is a special (button) flag to go through an hp setup in yast - printer. Use that setup mode.

Run a sample test page. Hope it all works. I have hp laserjet pro working fine. Post again if there is some issue.

tom kosvic

16

I would like to jump back in here and ask a few more questions. My printer is working perfect, thank you very much. My scanner however is not so much. Every time I try to scan a document I get a popup telling me that I need a HP plug-in. When I try to get that plug-in, I cant get very far.

17

I did download the 3 files that you told me to download.

18

Does using ‘hp-plugin’ (CLI utility) work successfully for you?

https://developers.hp.com/hp-linux-imaging-and-printing/binary_plugin.html