Networking jam. Please help.

Hi:

I am an Ubuntu convert. Installed 11.2 on Dell 1737 studio and I cannot go online either through wireless or wired. Wired eth0 is there and I can ping my router. Also can ping the laptop from the office computer. However wireless modules don’t seem to loaded at all. B43 is not blacklisted in ssb. I can’t post results because I cannot get online through the box. I am on another machine posting this. I installed the 64 bit version of 11.2. Should I try re-install with 32 bit? I need to get this laptop going for my biz email at least with wired connection and I’ll deal with wireless later.

Cannot figure this out.

Please open a terminal and post result of

/sbin/lspci -nnk

Have to cut and paste between computers so hopefully it is decipherable.


00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: agpgart-intel
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
Subsystem: Dell Device [1028:02a0]
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
Subsystem: Dell Device [1028:02a0]
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: uhci_hcd
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: uhci_hcd
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: uhci_hcd
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: ehci_hcd
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: HDA Intel
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
Kernel driver in use: pcieport-driver
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
Kernel driver in use: pcieport-driver
00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
Kernel driver in use: pcieport-driver
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
Kernel driver in use: pcieport-driver
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: uhci_hcd
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: uhci_hcd
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: uhci_hcd
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: ehci_hcd
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
Subsystem: Dell Device [1028:02a0]
00:1f.2 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:2928] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: ata_piix
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
Subsystem: Dell Device [1028:02a0]
00:1f.5 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:292d] (rev 03)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: ata_piix
04:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
Subsystem: Dell Wireless 1397 WLAN Mini-Card [1028:000c]
Kernel driver in use: b43-pci-bridge
08:00.0 Ethernet controller [0200]: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe [14e4:1698] (rev 10)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: tg3
09:01.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 05)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: ohci1394
09:01.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 22)
Subsystem: Dell Device [1028:02a0]
Kernel driver in use: sdhci-pci
09:01.2 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 12)
Subsystem: Dell Device [1028:02a0]
09:01.3 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev 12)
Subsystem: Dell Device [1028:02a0]

Please now do this:

uname -a

In the result it will tell you if you have the kernel-default or kernel-desktop. Remember which.

Now open a terminal and become su -

and copy and paste this in.

zypper ar -f http://packman.unixheads.com/suse/11.2/ packman

now do this an accept key

zypper ref

Now if you have the Desktop kernel copy and paste this in the terminal

zypper in broadcom-wl broadcom-wl-kmp-desktop

If you have the default kernel

zypper in broadcom-wl broadcom-wl-kmp-default

Reboot

That should do it. Though sometimes we need to blacklist the b43 driver

Can’t resolve the host because it can’t connect to internet. wired or wireless. I am on my local network and can print using cups through wired connection. But no internet.

I am on my local network
This is not telling me much. Details please.

Ok. I am plugged into the ethernet port on the laptop. Network manager shows the system is connected to eth0. On 5 of my other computers I can ping this box and I can share folders with the other machines. I can print to my remote printer using cups through the network. However, this laptop will not connect to the net using DHCP-auto.

Sorry by “net” I meant the internet. Before I migrated to Suse last night from Kubuntu everything was working fine. Wired , wirless both worked. I am downloaded 11.2 32bit and am considering trying it instead of 64bit.

Never mind. I’ll have to go back to the hacked-up Kubuntu. I don’t understand why Canonical can make this work and Novell can’t. I can understand wireless being a pain, but ethernet? I really wanted KDE in Opensuse but I gotta move to something that works.

On 04/21/2010 12:26 PM, rs422 wrote:
>
> Never mind. I’ll have to go back to the hacked-up Kubuntu. I don’t
> understand why Canonical can make this work and Novell can’t. I can
> understand wireless being a pain, but ethernet? I really wanted KDE in
> Opensuse but I gotta move to something that works.

You should have made it clear that you could connect to your local LAN
but not the internet earlier. You have either the DNS or routing bug
from the initial distribution of 11.2. If you want to solve this, post
the output of

/sbin/route -n
cat /etc/resolv.conf

Sorry I thought I made it pretty clear in the first post I made.
I tried your command line but evidently something is amiss because all I get back is invalid option. I am one computer running to the other so maybe I mis-typed something but I tried the command different ways and did not get a valid output.

I’d really like to get this going. I hate Kubuntu.

On 04/21/2010 01:26 PM, rs422 wrote:
>
> Sorry I thought I made it pretty clear in the first post I made.
> I tried your command line but evidently something is amiss because all
> I get back is invalid option. I am one computer running to the other so
> maybe I mis-typed something but I tried the command different ways and
> did not get a valid output.
>
> I’d really like to get this going. I hate Kubuntu.

It should have been “/sbin/route -n”, where the option is minus en. Of
course, do not enter the quotation marks.

“I cannot go online either through wireless or wired. Wired eth0 is there and I can ping my router. Also I can ping the laptop from the office computer …” rs422 at 13.24

“You should have made it clear that you could connect to your local LAN but not the internet earlier …” lwfinger at 17.50

Am I missing something here?

On 04/21/2010 04:06 PM, miniminor wrote:
>
> “I cannot go online either through wireless or wired. Wired eth0 is
> there and I can ping my router. Also I can ping the laptop from the
> office computer …” rs422 at 13.24
>
> “You should have made it clear that you could connect to your local LAN
> but not the internet earlier …” lwfinger at 17.50
>
> Am I missing something here?

Yes, I think so. He can connect to the local network. Thus the problem
is either routing or name serving - the distribution media for 11.2
contain both bugs. The driver is OK. Helping involves finding which of
the problems is at fault.

Thanks for responding. To be honest I am updating a side-by-side install of Mandriva with quite a number of packages to go. I’ll boot back into Opensuse later and post results. I’d rather use Suse but I have to go with what works quick. My boss is on my back to get this laptop up for the new sales manager. But will post back results later this evening.

I got the laptop to surf through Firefox by editing the config file in Firefox disabling IPV6. Now I can surf but I cannot download any updates from the repository. Manual update will not connect. Tried to update zypper and it won’t resolve.

I can ping Google. I read last night this is a bug and the fix is in the updates for DHCP. But cannot find anything else.

Any thoughts? I can now post outputs on the box if that helps.

Finally solved it.

Had to enter my DNS 1 and 2 manually. Also entered IPV4 gateway manually.

Now all works but wireless. Will tackle that later.

You have missed the point entirely. You state “He can connect to the local network” as though this is something you have just discovered, when in fact rs422 told you that at the outset. What I am looking for is an explanation for your reproachful “You should have made it clear … earlier”. Didn’t you bother to read the entire thread?

However, apparently only certain chipsets are affected. I actually did a retrograde install of 11.2 x64 and was able to connect right off. Wired is nVidia nForce MCP73 gigabit; wireless is Accton/SMC Wireless-G USB. Both are connected to the same router (Netgear WNR-3500v1), and I used the NET ISO to do an Internet install.