Network Scanner Not Detected - Brother MFC-7440N

English Hardware
#1

openSUSE Tumbleweed KDE installation. Brother MFC-7440N is a network printer connected to my local network.

Downloaded Brother printer installer tool which includes the scanner tool.

bash linux-brprinter-installer-2.2.1-1

Printer and scanner installed, manually entered ip address, test print is successfull!!!

Resolving package dependencies...

Nothing to do.
brsaneconfig3 -a name=MFC-7440N model=MFC-7440N ip=192.168.1.114

Scanner driver shows it is installed above with proper ip address. Skanlite and simple scan say scanner is not detected.

This scanner works wirelessly in Leap but oddly it is not found in Tumbleweed.

sudo brsaneconfig3 -q | grep myScanner

Doesn’t provide any output. It shows it is installed in Yast but the version is in red?

I try to add a scanner through Yast and it shows the brscan3 driver but it says “no scanner recognized by this driver.”

I think that’s all the info I can give. Any help appreciated.

#2

Do you have an active firewall?

https://help.brother-usa.com/app/answers/detail/a_id/52673/~/firewall-ports-needed-to-allow-network-communication-with-the-brother-machine

In particular

  • Network Scanning: Internal/External UDP 54925
#3

Yes, I have the default firewall running on a fresh install of Tumbleweed. That looks like it may be the answer for me. Do you know how to make the firewall changes in Yast in the above link? Thanks

#4

You could use firewalld-cmd to do this (assuming you’re using the public zone)…

sudo firewall-cmd --zone=public --permanent --add-port=54925/udp

then

sudo firewalld-cmd --reload
#5

Thanks for the advice but this didn’t work. I just can’t get some applications and hardware working that all just works with other distros so I need to abandon openSUSE.

Appreciate your time!

#6

Time and effort required to diagnose and resolve some issues (for any distro). I’ve never had issues getting printers and scanners working. Anyway, use what works for you.