Network Manager ??

This is my first attempt to install a dual boot (with Win 8) openSUSE on a Laptop (Toshiba L70-A) or use Network Manager. I have been trying to follow the instructions in Chapter 25 of Reference Manual.

First, there is no System Settings on my KDE Main Menu. I found NetworkManager under Configure Desktop -->Networks and Connectivity → Network Settings. It is headed “Network Connections - System Settings”. It looks similar to Figure 25.2 in the Manual with the same tabs. Is this where I should be working to set up the networks?

If so, then the problem is that only the “VPN” tab is active. The others are disabled (grayed out).

I did activate Network Manager in Yast.

There is a secure wireless connection and a wired connection (both work perfectly when booted to Win8) to be set up. I was tempted to just set it up the old way. But the advantages of Network Manager on a Laptop convinced me to learn the new and better way, even if it takes some time and aggravation.

Can someone point me in the right direction to solve this problem?

Cordially,
TwoHoot

On 08/07/2013 04:56 PM, TwoHoot wrote:
> someone point me in the right direction to solve this problem?

you didn’t say, but may i assume you installed 12.3 (despite 12.2
being in your sig)?

if so, unfortunately 12.3 install media was released with a bug that
is discussed and overcome here:

http://tinyurl.com/chwpxzv

ps: it is also in the release notes (linked on the download page)


dd
http://tinyurl.com/DD-Caveat
http://tinyurl.com/DD-Complaints

If your computer is a laptop, it should have defaulted to using NetworkManager. If it is a desktop, it usually defaults to using “ifup”.

First question: Is the network working? If you have a wired connection, that should be working with NetworkManager or with “ifup” configuration.

Here are some things to check:

1: Open “Configure Desktop” from the menu.
2: Click on “Startup and Shutdown” (near the bottom).
3: Click on “Service Manager” (in the left margin)
4: In the bottom window, look for “NetworkManager User Settings Service”. Make sure that the box is checked. If it was not already checked, then check it, and click “Apply” at bottom right. In that case you might also need to click “Start” to start the service. In my experience, that service is already checked and running, in which case no change is needed.

Right click on the desktop. If there is a menu item for “Unlock Widgets”, then click it. Unless you have locked widgets, this step is probably not needed.

Right click on the tray in the task bar. I usually click to the right an above the little speaker. There should be a choice for “System Tray Settings”. Click that. If you don’t find the “System Tray Settings” choice, then move the mouse pointer a little and try again.

In the “System Tray Settings” window, look for “Network Management”, and make sure that box is checked. Click OK.

If all is well, there should be an icon for NetworkManagement in the tray. The icon may look a bit odd, so that you are not sure what it is. But holding the mouse over it should tell you.

Click that icon, and see if you can get to network settings that way.

The Computer #1 in my signature is the desktop computer I am using; Computer #2 is an older desktop computer that acts as a backup. They run OpenSUSE 12.2 and 12.1 respectively. The computer I am setting up is a new Toshiba L70-A laptop with newly installed openSUSE 12.3. It obviously does not have internet access yet and is not part of my signature.

I will read the links and come back with questions that might come up.

Thank you for taking time to reply.

Cordially,
TwoHoot

Both the wired and the wireless networks are working properly. I am sure because 1) it is the same network I am using right now and 2) both work properly when I boot to Win 8 on the laptop.

I will check to items you suggested and get back here when I find success or have more questions.

Thank you for your time and expertise.

Cordially,
TwoHoot

In trying to use this solution presented by caf4926, I encounter the following:

YaST2 - Network Settings → Overview

Attansic Ethernet Controller - not configured

Error Message:

Attansic Ethernet Controller BusID:0000:03:00.0
Unable to configure the network card because the kernel device (eth0, wlan0) is not present.
This is most likely caused by missing firmware (for wlan device). See dmesg output for details.

(Add,Edit and delete buttons disabled)

What Next? What information would be useful to you?

Cordially,
TwoHoot

The output of this, maybe? (run that in konsole)

sudo /sbin/lspci -nnk

Or are we talking about USB devices?

I have done these things.

The network is running smoothly on other computers
Network Manager User Settings Service was already running
Widgets were not locked, Network Management is checked but … There is NO icon in the tray.

Considering the error message in the YaST2 - Network Settings → Overview shown in the reply to CenverD, would I be correct in assuming that NetworkManager may not work on the Toshiba L70-A until Toshiba comes out with a BIOS firmware update?

Should I try to set the Laptop up under ifup instead of Network Manager?

If this is a problem that interests the experts here at openSUSE, I am happy to provide any information that might be helpful. Just let me know what you need.

Cordially,
TwoHoot

The only USB devices are the thumb drive I am using to shuttle information from the laptop to this computer and a mouse.

Here is the output:

HighBoss@linux-qw13:~> su
Password: 
linux-qw13:/home/HighBoss # sudo /sbin/lspci -nnk
00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: i915
00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: xhci_hcd
00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: mei
00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: ehci_hcd
00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4)
        Kernel driver in use: pcieport
00:1c.2 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 [8086:1e14] (rev c4)
        Kernel driver in use: pcieport
00:1c.3 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 [8086:1e16] (rev c4)
        Kernel driver in use: pcieport
00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: ehci_hcd
00:1f.0 ISA bridge [0601]: Intel Corporation HM76 Express Chipset LPC Controller [8086:1e59] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: lpc_ich
00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
        Kernel driver in use: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller [8086:1e22] (rev 04)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:8179] (rev 01)
        Subsystem: Realtek Semiconductor Co., Ltd. Device [10ec:0181]
03:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR8161 Gigabit Ethernet [1969:1091] (rev 10)
        Subsystem: Toshiba America Info Systems Device [1179:fa80]
linux-qw13:/home/HighBoss # 


Cordially,
TwoHoot

So those are your problem devices:

Well, I’m no expert regarding wlan, but this suggests that your wlan chip should be supported by the 3.10 kernel:
installation - rtl8188ee make errors on 13.04 (L75D-A7280) - Ask Ubuntu

So I would propose you install a kernel from here:
Index of /repositories/Kernel:/stable/standard
and your WLAN should work then, I guess…

Regarding ethernet, it could help as well… :wink:

That probably won’t help. If the driver isn’t working, then it isn’t working either way.

OK. I’m game. I know if I go off by guess and by golly on my own, I will screw it up and have to start over. So …

Would someone show me how this is done? Are there detailed step by step instructions somewhere?

Remember I have no internet connection on the laptop so whatever must be done from DVD or memory stick.

Cordially,
TwoHoot

Here’s something quick and easy that you can try. Download the 13.1M3 live KDE iso, and burn to a DVD. If you go to the download page, and click on “Switch to Development Version” you should find it.

Burn to a DVD. Don’t try using a USB, as that is broken for 13.1M3 live images. It uses a 3.10 kernel. So running the live system will tell you if it gets your networking going.

I am downloading now and will burn and run it in the AM. I will report back when there is something to report.

Look again at the error message in post #6 of this thread. It seems to me that it is a wlan problem instead of an eth0 problem. Am I reading this wrong? If so, isn’t it likely that ifup will work even if Network Manager doesn’t?

Cordially,
TwoHoot

Well, I gave you a link:
Index of /repositories/Kernel:/stable/standard

Just download the appropriate kernel package from there (i686 or x86_64, take the kernel-desktop one, I suppose…), transfer it to your system, and just open it with your favorite filemanager.

It should then be installed after asking your root password.

Or install it manually in a terminal window with:

sudo rpm -i *name_of_the_kernel_package_file.rpm*

Then reboot and the new kernel should be started.

It looks to me as if it is both. It suggests that missing firmware might be the problem for the wlan card. It doesn’t make suggestions for the eth0 card.

You can try “ifup”, but I doubt that it will help. NetworkManager should still work if only eth0 is available.

Lots of interruptions today with more to come.

Booting from the live KDE 13.1-M3 dvd gives me internet access over the WIRED connection but not the Wireless. The wireless tab is still disabled (grayed out).

While the Live development version is running, is there any information I could give that would be helpful?
Cordially,
TwoHoot

Is this the proper package? (It was updated 5 Aug 2013 at 10:36 (39 mb))

kernel-desktop-3.10.5-1.1.g4e0ffc2.x86_64.rpm

Is this kernel newer than the one in Live openSUSE 13.1M3 that is running now?

Cordially,
TwoHoot

Installing the kernel-desktop-3.10.5-1.1.g4e0ffc2.x86_64.rpm gives WIRED internet access with Network Manager but not Wireless access (just like using the Live KDE 13.1M3 boot).

In Network Settings → Overview we see the following:

Attansic Ethernet Controller
MAC:08:9e:01:c6:82:17
BusID: 0000:03:00.0
Device Name; eth0

The device is not configured. Press edit to configure.

(Add, Edit and Delete buttons disabled)

What is the next step toward getting full wireless/wired connections on this laptop? I will be happy to provide any information that might be helpful to the experts working on this problem.

Cordially,
TwoHoot

Aside: My plan is to use the wired network to complete the setup on this laptop. Hopefully, there will be a solution to the wireless problem before I am finished.

With Dell and HP in PC limbo, Toshiba is going to gain a lot of laptop market share. As it stands now, I don’t think the average end user can use openSUSE at all on a new Toshiba laptop that comes with Win 8 installed (See thread). I will do whatever I am asked to do to help rectify the problem.